The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
MODESTO, Calif. Feb. 17, 2025 – Valley First Credit Union is pleased to announce that it has once again been awarded a significant grant from ...
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Synergent® is delighted to announce Maine Highlands Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted ...
Baker Market Update – Week in Review: February 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its 100th customer integration with MeridianLink, Inc. ...
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
United Federal Credit Union (United) is pleased to announce Lisa Hansen has been promoted to Branch Manager in Indiana. Hansen ...
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Coastal Credit Union has earned four awards from the Carolinas Credit Union Foundation’s statewide awards program, recognizing remarkable and innovative ...
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
Royal Credit Union has selected Alogent’s Unify platform. The solution will support both Day 1 and Day 2 processing at ...
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
United Federal Credit Union (United) is pleased to announce the appointment of Rhonda Wright to Mortgage Advisor in Rogers, Arkansas. ...
Cetera Financial Institution Welcomes Mainstreet Credit Union
Cetera Financial Group, a premier financial advisor wealth hub, announced that Mainstreet Credit Union has entered into a networking agreement ...
Santa Isabel Chooses Sharetec for its Comprehensive Core System
Sharetec, a leader in core processing and digital banking technology for credit unions, announced today that Cooperativa de Ahorro y ...
EECU’s Newest Branch Has Wheels, Will Travel
EECU’s Mobile Branch delivers banking services directly to the community by traveling to areas without a financial institution nearby, making ...
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
At a special ceremony hosted by the Maine Credit Union League, the Maine Credit Unions’ Campaign for Ending Hunger announced ...
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Redwood Credit Union has again been recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions 2025.
Baker Market Update – Week in Review: February 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
MODESTO, Calif. Feb. 17, 2025 – Valley First Credit Union is pleased to announce that it has once again been awarded a significant grant from ...
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Synergent® is delighted to announce Maine Highlands Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted ...
Baker Market Update – Week in Review: February 14, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its 100th customer integration with MeridianLink, Inc. ...
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
United Federal Credit Union (United) is pleased to announce Lisa Hansen has been promoted to Branch Manager in Indiana. Hansen ...
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Coastal Credit Union has earned four awards from the Carolinas Credit Union Foundation’s statewide awards program, recognizing remarkable and innovative ...
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
Royal Credit Union has selected Alogent’s Unify platform. The solution will support both Day 1 and Day 2 processing at ...
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
United Federal Credit Union (United) is pleased to announce the appointment of Rhonda Wright to Mortgage Advisor in Rogers, Arkansas. ...
Cetera Financial Institution Welcomes Mainstreet Credit Union
Cetera Financial Group, a premier financial advisor wealth hub, announced that Mainstreet Credit Union has entered into a networking agreement ...
Santa Isabel Chooses Sharetec for its Comprehensive Core System
Sharetec, a leader in core processing and digital banking technology for credit unions, announced today that Cooperativa de Ahorro y ...
EECU’s Newest Branch Has Wheels, Will Travel
EECU’s Mobile Branch delivers banking services directly to the community by traveling to areas without a financial institution nearby, making ...
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
At a special ceremony hosted by the Maine Credit Union League, the Maine Credit Unions’ Campaign for Ending Hunger announced ...
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Redwood Credit Union has again been recognized by Newsweek as one of America’s Best Regional Banks and Credit Unions 2025.
Baker Market Update – Week in Review: February 07, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Eltropy, the leading AI-powered digital conversations platform for community financial institutions (CFIs), announced today that Fibre Federal Credit Union has ...
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
Blue Federal Credit Union is proud to announce a remarkable milestone in its ongoing commitment to community impact: over $150,000 ...
World’s 1st cloud-native, AI-powered, digital-era LOS
NEW YORK–(BUSINESS WIRE)–Algebrik AI Inc., a Delaware-incorporated company headquartered in New York City, pioneering the world’s 1st cloud-native, AI-powered, digital-era ...
EECU Brings Innovative Financial Education to High School Campus
More than 500 high school seniors recently participated in an interactive workshop specifically created by Educational Employees Credit Union (EECU) ...
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
Coastal Wealth Management, available through CFS*, is the recipient of five Pacesetter Awards, presented by CUSO Financial Services, L.P. This ...
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
February 06, 2025 — The African American Credit Union Coalition (AACUC) is pleased to announce the launch of its new ...
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
PORTLAND, Maine — Arkatechture, provider of Arkalytics, a data and analytics platform for credit unions and community banks, today announced ...
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
To support borrowers in reaching their homeownership goals, United Federal Credit Union (United) has partnered with the Arkansas Development Finance ...
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Don DiMatteo as its new ...
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
CUNA Strategic Services is excited to announce their new alliance with Wipfli, a top 25 advisory and accounting firm delivering ...
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
Chartway Credit Union is proud to announce the promotions of Dana Brock to vice president of credit operations & services, ...
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Locally owned and operated credit union, GTE Financial is thrilled to celebrate 90 years of servicing the financial needs of ...
Cumberland County FCU Announces New Hire and Multiple Promotions
Falmouth, ME (February 2025) – Cumberland County FCU (CCFCU) is pleased to announce the following team addition and employee promotions. ...
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Unitus Community Credit Union is proud to announce a new partnership with The Wetlands Conservancy to support the preservation and ...
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant
Rocky Hill, Conn. (January 15, 2026) — The Credit Union League of Connecticut has officially rebranded as Connecticut’s Credit Unions, reflecting a modernized identity that ...
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
Jay Tkachuk has joined Redwood Credit Union (RCU) as Chief Information Officer.
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
FRESNO, Calif. (Jan. 16, 2026) – Educational Employees Credit Union (EECU) is proud to sponsor the 42nd Annual Commemoration celebrating the life, legacy, and lasting ...
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
myCUmortgage is thrilled to announce new partnerships with seven credit unions in the fourth quarter of 2025. New partnerships span coast-to-coast, representing 100,000 members and ...
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
COLUMBUS, Ohio – Corporate One Federal Credit Union announced today that it successfully completed 71 new connections to the RTP network or FedNow Service through ...
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
BCU Wealth Advisors, LLC is proud to announce that Kristi Mertens, CFP®, Managing Director of BCU Wealth Advisors, has been ranked #4 in the nation ...