The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel

In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
Other

BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025

BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
Strategic Partnerships

myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions

New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
Charity Events

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Personnel Promotions

Justin Quainton joins LAFCU as commercial lending officer

LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Other

Credit Unions Vs. Banks: A Comprehensive Industry Analysis

Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Other

Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
Personnel Promotions

United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania

United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Personnel Promotions

Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)

Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
Other

State of Connecticut Department of Banking Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
Strategic Partnerships

SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Charity Events

Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership

Gulf Winds Credit Union gives back for the holidays.
Industry Analysis & Trends

Baker Market Update – Week in Review: January 10, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO

Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Personnel Promotions

Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO

Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
Making A Difference

SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County

Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Other

Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential

CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
Personnel Promotions

INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer

INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
Other

LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025

LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Other

Alloya Announces Fee Waiver for All Members

Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Making A Difference

Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships

Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
Making A Difference

UMassFive Announces January – April 2025 Financial Wellness Webinars

UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Charity Events

Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants

Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
Strategic Partnerships

Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks

Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
Personnel Promotions

INOVA Federal Announces Promotions Within Its Leadership Team

INOVA Federal is proud to announce the promotions of several members of its leadership team.
Industry Analysis & Trends

Baker Market Update – Week in Review: January 3, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots

LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Other

Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024

Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Other

Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute

Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Industry Analysis & Trends

Baker Market Update – Week in Review: December 27, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel

In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
Other

BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025

BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
Strategic Partnerships

myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions

New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
Charity Events

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.

The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Personnel Promotions

Justin Quainton joins LAFCU as commercial lending officer

LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Other

Credit Unions Vs. Banks: A Comprehensive Industry Analysis

Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Other

Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
Personnel Promotions

United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania

United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Personnel Promotions

Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)

Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
Other

State of Connecticut Department of Banking Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
Strategic Partnerships

SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Charity Events

Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership

Gulf Winds Credit Union gives back for the holidays.
Industry Analysis & Trends

Baker Market Update – Week in Review: January 10, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO

Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Personnel Promotions

Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO

Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
Making A Difference

SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County

Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Other

Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential

CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
Personnel Promotions

INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer

INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
Other

LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025

LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Other

Alloya Announces Fee Waiver for All Members

Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Making A Difference

Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships

Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
Making A Difference

UMassFive Announces January – April 2025 Financial Wellness Webinars

UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Charity Events

Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants

Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
Strategic Partnerships

Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks

Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
Personnel Promotions

INOVA Federal Announces Promotions Within Its Leadership Team

INOVA Federal is proud to announce the promotions of several members of its leadership team.
Industry Analysis & Trends

Baker Market Update – Week in Review: January 3, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots

LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Other

Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024

Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Other

Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute

Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Industry Analysis & Trends

Baker Market Update – Week in Review: December 27, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...

2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings

Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the credit union movement. In 2025 ...

Corporate Central Welcomes Nikkita Martino as Relationship Development Manager

Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development efforts and expanding its reach ...

Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025

Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded the year by returning $13.6 ...

Baker Market Update – Week in Review: January 9, 2026

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Altamaha Federal Credit Union Enters New Technology Partnership with Synergent

WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® ...

DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS

Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into new roles through promotions!
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