The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards

Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Strategic Partnerships

Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth

Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Marketing

Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year

Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
Industry Analysis & Trends

St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations

St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
Other

NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting

The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
Industry Analysis & Trends

BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT

BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Strategic Partnerships

Allegacy and Skyla Credit Unions Join United Members Title

Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Making A Difference

Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024

The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Operations & HR

Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement

Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Marketing

Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions

The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
Making A Difference

SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery

Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
Personnel Promotions

BECU Promotes Bryan MacDonald to Chief Impact Officer

BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
Making A Difference

NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit

The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
Personnel Promotions

First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)

Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 18, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Celebrates International Credit Union Day

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making A Difference

Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners

(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
Strategic Partnerships

NorState Federal Credit Union Signs Renewal Agreement with Synergent

Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Other

Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation

Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Strategic Partnerships

Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions

This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Other

Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention

Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Making A Difference

Coastal Credit Union Foundation Grants Nearing $1 Million for 2024

The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
Marketing

SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement

Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...
Personnel Promotions

For Immediate Release – Pasadena Federal Credit Union Selects Ozgun Ulupinar as Chief Information Officer (CIO)

Pasadena, CA, October 29, 2024. Pasadena Federal Credit Union proudly announces Ozgun Ulupinar as its new Chief Information Officer (CIO). ...
Making A Difference

SECU Foundation Awards $1 Million to SPCA Wake for State’s First Regional Campus for Pets & People

A $1 million challenge grant from SECU Foundation to SPCA of Wake County (SPCA Wake) will help the largest animal ...
Making A Difference

SchoolsFirst Federal Credit Union Extends Sponsorship for ‘Future Pathways: Superintendents Unplugged’ Podcast as Season 2 Wraps and Season 3 Recording Begins

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Operations & HR

Corporate Central Welcomes Pete Paulson as Senior Vice President/Chief Operating Officer

Corporate Central is pleased to announce that Pete Paulson has joined the team as Senior Vice President/Chief Operating Officer (SVP/COO). ...
Lending

eDOC Expands eDOCSignature Footprint with 48 New Clients in 2024

eDOC is proud to announce the addition of 48 new clients to its eDOCSignature e-Sign platform in 2024. The surge ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 25, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Unitus Community Credit Union Vice Chair Named Distinguished Director at MAXX Awards

Nicole Davison León recognized at annual awards ceremony for her leadership and commitment to community.
Strategic Partnerships

Teachers Federal Credit Union Partners With Filene Research Institute To Drive Digital Innovation And Member Growth

Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion in assets and over 460,000 members ...
Marketing

Eltropy Earns Spot on Inc.’s Power Partner Awards List for Third Consecutive Year

Eltropy, the leading conversations platform for community financial institutions (CFIs), has been recognized in the prestigious Inc. Power Partner Awards, ...
Industry Analysis & Trends

St. Cloud Financial Credit Union and DaLand CUSO Announce Live Townhall on Key Innovations in Credit Union Operations

St. Cloud Financial Credit Union and DaLand CUSO will host a live virtual townhall on November 12, 2024, at 10 ...
Other

NASCUS Welcomes New Board and Advisory Council Members, Reflects on Positive Momentum at 2024 Annual Meeting

The National Association of State Credit Union Supervisors (NASCUS) announced the election and appointment of new officers and directors to ...
Industry Analysis & Trends

BCU PRESIDENT & CEO MIKE VALENTINE HONORED WITH 2025 HERB WEGNER MEMORIAL AWARD FOR OUTSTANDING INDIVIDUAL ACHIEVEMENT

BCU is proud to announce that President and CEO Mike Valentine has been honored with the 2025 Herb Wegner Memorial ...
Strategic Partnerships

Allegacy and Skyla Credit Unions Join United Members Title

Allegacy Federal Credit Union and Skyla Credit Union have joined United Members Title LLC., which offers affordable title insurance coverage ...
Making A Difference

Illinois Credit Union League Celebrates Record-Breaking CU Kind Day 2024

The Illinois Credit Union League (ICUL) is thrilled to announce another successful CU Kind Day®, its signature initiative dedicated to ...
Operations & HR

Webinar: Elevate Your Culture to Unlock High Performance with Team Engagement

Low employee engagement takes its toll on talent retention, productivity, workforce morale, customer service…and your bottom line. Join us Wednesday, ...
Marketing

Greater Texas|Aggieland Takes Home Three Awards from the Marketing Association of Credit Unions

The Marketing Association of Credit Unions (MAC) presented Greater Texas|Aggieland Credit Union with three awards at its annual conference in ...
Making A Difference

SECU Members Benefit from Suncoast Credit Union Mobile ATM During Storm Recovery

Florida-based Suncoast Credit Union generously provided State Employees’ Credit Union (SECU) with a mobile ATM to help support the financial ...
Personnel Promotions

BECU Promotes Bryan MacDonald to Chief Impact Officer

BECU, Washington’s largest credit union, today announced it has promoted Bryan MacDonald to executive vice president and chief impact officer, ...
Making A Difference

NASCUS Honors Cherie Freed with the Prestigious 2024 Pierre Jay Award at the 59th Annual State System Summit

The National Association of State Credit Union Supervisors (NASCUS) is thrilled to announce that Cherie Freed has been named the ...
Personnel Promotions

First U.S. Community Credit Union Selects Tyler Welch as Chief Financial Officer (CFO)

Sacramento, CA, October 16, 2024. First U.S. Community Credit Union is excited to announce Tyler Welch as Chief Financial Officer ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 18, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

SchoolsFirst Federal Credit Union Celebrates International Credit Union Day

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, joined ...
Making A Difference

Making an Impact on International Credit Union Day, Elan donates $45,000 on behalf of credit union partners

(Minneapolis, MN) — To amplify the credit union movement and the value credit unions bring to their communities, Elan Credit ...
Strategic Partnerships

NorState Federal Credit Union Signs Renewal Agreement with Synergent

Synergent® is pleased to announce NorState Federal Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Other

Corporate Central’s Michael Baumann Earns Prestigious CCUIP Designation

Corporate Central is proud to announce that Michael Baumann, MBA, CCUIP, Investment Analyst, recently completed the Investment Certification School through ...
Strategic Partnerships

Alogent and CheckAlt Partner to Deliver Complete Receivables Solution for Financial Institutions

This collaboration extends Alogent’s offering by integrating CheckAlt’s comprehensive lockbox solution, which includes both traditional check processing and the innovative ...
Other

Illinois Credit Union League Celebrates Community Spirit & Excellence at 94th Annual Convention

Chicago, IL October 16, 2024 –The Illinois Credit Union League (ICUL) successfully concluded its annual convention, Stories that Soar, bringing ...
Making A Difference

Coastal Credit Union Foundation Grants Nearing $1 Million for 2024

The Coastal Credit Union Foundation has awarded $260,000 to 19 nonprofits in North Carolina during its Q4 2024 grant cycle, ...
Marketing

SchoolsFirst Federal Credit Union Opens New Branch Location on Cal Poly Pomona Campus

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Strategic Partnerships

Noble Credit Union Partners with Arkatechture to Enhance Data Analytics and Drive Member Engagement

Noble Credit Union has partnered with Arkatechture to transform their data strategy to enhance member services, streamline data processes, and ...

Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation

TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma (UWT) are excited to announce ...

Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE

Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees Association (NARFE), the only organization ...

Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown

With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress remains at an impasse over ...

Baker Market Update – Week in Review: September 26, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

EECU and Madera County Superintendent Honor County’s Top Educators

FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored the county’s top school employee, ...

Vizo Financial’s October 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
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