The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
UMassFive Announces New Board Member Peter Rosskothen
UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Craig Money Joins NASCUS Staff
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Baker Market Update – Week in Review: January 17, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Wipfli State of credit unions 2025 research report
Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
UMassFive Announce Management Promotions
UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
Corporate Central Announces Corporate Certificates Now Available in Beastro
Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Eltropy to Feature AI-Powered Unified Conversations Platform at Governmental Affairs Conference 2025 Eltropy to demonstrate practical applications of generative AI ...
Baker Market Update – Week in Review: January 31, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
INOVA Federal Donates $510 To Church Community Services
The team at INOVA Federal recently presented a check for $510 to Church Community Services. Church Community Services aids the ...
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Corporate One Federal Credit Union is excited to announce CU Forward: Sharing Knowledge, Shaping Success, a dynamic half-day virtual conference ...
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
CUNA Strategic Services is pleased to announce its new alliance with Sparrow, a trailblazer in fintech disruption. This collaboration aims ...
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Advia Credit Union made an extraordinary impact in 2024, contributing over $1 Million across Michigan, Wisconsin, and Illinois through its ...
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Synergent® is thrilled to announce Meridia Community Credit Union has signed a ten-year renewal agreement with Synergent for hosted Jack ...
Elan Charitable Giving Program Surpasses $2 Million in Donations
MINNEAPOLIS — Elan Credit Card today announced $250,000 in donations across 25 communities through its philanthropic initiative, the Elan Charitable ...
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Pasadena, CA, January 23, 2025. Pasadena Federal Credit Union proudly announces Hector Martin as its new Chief Strategy Officer (CSO). ...
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Quavo Fraud & Disputes, a trusted advisor in dispute management solutions, today announced the winners of its inaugural Trust in ...
Abbey Investment Services, LLC purchases Thein Financial, LLC
Abbey Investment Services, LLC, a wholly owned CUSO of Abbey Credit Union, announces the purchase of Thein Financial, LLC.
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Redwood Credit Union (RCU) is proud to announce its 75th anniversary with a yearlong celebration in 2025. RCU began in ...
Baker Market Update – Week in Review: January 24, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
eDOC Innovations Grows with Fourteen New Clients in Q1
eDOC added fourteen new clients in Q1 of fiscal 2025 that began in October 2024. These clients implemented one or ...
UMassFive Announces New Board Member Peter Rosskothen
UMassFive recently announced the addition of Peter Rosskothen to its Board of Directors. A seasoned business professional, Rosskothen brings over ...
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
Chartway Credit Union celebrated the grand opening of a new location on Pacific Ave in Virginia Beach, Virginia, today. The ...
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Rochester, MN, January 22, 2025. First Alliance Credit Union is proud to announce Jake Dorsch as its new Chief Financial ...
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Truliant, a top 100 U.S. credit union, announced that it opened a new branch in Mauldin, S.C., as part of ...
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
Sharetec, an innovative core processor built to support credit unions of all sizes, is excited to announce their partnership with ...
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Washington, DC – January 15, 2025 – IDB Global Federal Credit Union proudly announces Jennifer Vinciguerra as its new Chief ...
Craig Money Joins NASCUS Staff
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce the appointment of Craig Money as the ...
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
BCU and AviaryAI are excited to announce a significant strategic partnership as BCU invests in AviaryAI, a cutting-edge AI startup ...
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
The Board of Directors and leadership teams of ELGA Credit Union (ELGA CU) and COPOCO Community Credit Union (COPOCO) are ...
Baker Market Update – Week in Review: January 17, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Wipfli State of credit unions 2025 research report
Compared to prior years, credit unions are more concerned about the economy and regulation — but they still project growth ...
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
Corporate One Federal Credit Union announced today that it connected 48 credit unions to the RTP network and six credit ...
UMassFive Announce Management Promotions
UMassFive is excited to announce three recent management promotions. Brittany Ward has been promoted to Senior Branch Manager of the ...
Corporate Central Announces Corporate Certificates Now Available in Beastro
Corporate Central is thrilled to announce that Corporate Certificates are now live in Beastro, the corporate’s innovative platform for seamless ...
Gulf Winds Credit Union Opens 2025-26 Scholarship Program
Gulf Winds is pleased to announce the opening of its 2025-2026 Scholarship Program, available to members and their relatives.
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
SchoolsFirst Federal Credit Union has earned a spot on Newsweek’s America’s Best Regional Banks & Credit Unions 2026 list for the third consecutive year, ranking ...
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
MINNEAPOLIS — Elan Credit Card today announced the expansion of its charitable giving program, delivering $250,000 in donations to 25 nonprofit organizations nationwide. Each $10,000 ...
One Nevada Announces Promotions for Five Leaders
LAS VEGAS, NV. – One Nevada Credit Union, one of the strongest credit unions in the country, recently announced five promotions within its leadership team ...
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS
eDOC CUSO network and partnerships bring growth across document imaging and eDOCSignature solution adoption.
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ
Arkatechture’s new product, ArkaIQ, empowers teams to interact directly with trusted data with no reports or data requests required.
Indiana Members Credit Union Recognized at Best Regional Credit Union by Newsweek and Indianapolis Community Choice Awards
Indiana Members Credit Union has earned two major honors for the third consecutive year. Newsweek named IMCU one of America’s Best Regional Banks and Credit ...