The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
Cetera Financial Institution Welcomes Mainstreet Credit Union
Santa Isabel Chooses Sharetec for its Comprehensive Core System
EECU’s Newest Branch Has Wheels, Will Travel
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Baker Market Update – Week in Review: February 07, 2025
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
World’s 1st cloud-native, AI-powered, digital-era LOS
EECU Brings Innovative Financial Education to High School Campus
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Cumberland County FCU Announces New Hire and Multiple Promotions
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Valley First Credit Union Receives Prestigious Grant from Federal Home Loan Bank of San Francisco to Empower Underserved Communities and Drive Economic Growth in the Central Valley
Maine Highlands Federal Credit Union Renews Partnership with Synergent
Baker Market Update – Week in Review: February 14, 2025
Eltropy Advances Digital Lending for Credit Unions and Community Banks through its Partnership with MeridianLink
United Federal Credit Union Promotes Lisa Hansen to Branch Manager in South Bend
Coastal Credit Union Earns Four Awards from Carolinas Credit Union Foundation
Royal Credit Union Selects Alogent’s Unify Platform to Streamline Back-Office Processing and Enhance Operational Efficiency
SchoolsFirst FCU Sponsors Bite of Reality® Financial Education Events for Students at California Schools
United Federal Credit Union Names New Mortgage Advisor in Rogers, AR
Cetera Financial Institution Welcomes Mainstreet Credit Union
Santa Isabel Chooses Sharetec for its Comprehensive Core System
EECU’s Newest Branch Has Wheels, Will Travel
Maine Credit Unions Reach New Milestone Raising $1.3 Million to End Hunger
Newsweek Names Redwood Credit Union One of “America’s Best” Credit Unions
Baker Market Update – Week in Review: February 07, 2025
Fibre Federal Credit Union Reduces HR Response Time by 95% Using Eltropy’s AI-Powered Texting Platform
Blue Federal Credit Union donates over $150,000 to Children’s Hospital Colorado
World’s 1st cloud-native, AI-powered, digital-era LOS
EECU Brings Innovative Financial Education to High School Campus
Coastal Wealth Management Advisors Earn Awards for Outstanding Performance
SchoolsFirst FCU Celebrates 2024 Year of Giving to Children’s Miracle Network Hospitals
African-American Credit Union Coalition (AACUC) Awards Scholarship for Humanedge Executive Leadership Program
LoneTree, TruStage™ Ventures announce investment into data analytics firm Arkatechture
United Federal Credit Union to Offer Down Payment Assistance to Mortgage Borrowers in agreement with the Arkansas Development Finance Authority
USSFCU Welcomes Don DiMatteo as Chief Lending Officer
CUNA Strategic Services Aligns With Wipfli to Provide Access to Top C-Suite Talent and Streamline Loan Reviews
Chartway Announces Promotions of Dana Brock, Kelsey Jones and Jace White
GTE Financial Celebrates 90 Years of Service in the Tampa Bay Community
Cumberland County FCU Announces New Hire and Multiple Promotions
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Baker Market Update – Week in Review: January 30, 2026
ALM First Welcomes Jennifer Walker as Director, Sales & Client Relations
Vizo Financial’s February 2026 Education Calendar
Coastal Credit Union Surpasses $6 Billion in Assets
13 families celebrate the new year in new homes thanks to RCU Community Fund’s Down Payment Assistance program
Vizo Financial Recaps Successful Year of Credit Union Education in 2025