The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Justin Quainton joins LAFCU as commercial lending officer
LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership
Gulf Winds Credit Union gives back for the holidays.
Baker Market Update – Week in Review: January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO
Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO
Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County
Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential
CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer
INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Alloya Announces Fee Waiver for All Members
Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships
Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
UMassFive Announces January – April 2025 Financial Wellness Webinars
UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants
Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
INOVA Federal Announces Promotions Within Its Leadership Team
INOVA Federal is proud to announce the promotions of several members of its leadership team.
Baker Market Update – Week in Review: January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots
LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024
Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Baker Market Update – Week in Review: December 27, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Coastal Credit Union Hires Bryan Sherrick, Chief Risk Officer & General Counsel
In his role, Sherrick is tasked with building an enterprise-wide risk management function that will deliver an exceptional member experience ...
BECU to Open New Locations in Kirkland and Stanwood, Washington in 2025
BECU, Washington’s largest credit union, will open new locations in Kirkland and Stanwood, expanding financial services for members in the ...
myCUmortgage is Thrilled to Announce New Partnerships with Three Credit Unions
New Q4 partner agreements bring myCUmortgage’s total to 18 new credit union partnerships in 2024
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society.
The team at INOVA Federal recently presented a check for $3,000 to the American Cancer Society. The funds were a ...
Justin Quainton joins LAFCU as commercial lending officer
LANSING, Mich. — LAFCU welcomes Justin Quainton as commercial lending officer, a strategic addition to its team that highlights the credit union’s commitment to serving ...
Credit Unions Vs. Banks: A Comprehensive Industry Analysis
Callahan & Associates invites credit union professionals and industry stakeholders to join an exclusive webinar that delves into the critical ...
Pennsylvania Department of Banking and Securities Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) is pleased to announce that the Pennsylvania Department of Banking and ...
United Federal Credit Union Promotes Lydia Negron to Branch Manager in Pennsylvania
United Federal Credit Union (United) is pleased to announce Lydia Negron has been promoted to Branch Manager in Pennsylvania. Negron ...
Pasadena Federal Credit Union Selects Rami Borsheh as Chief Lending Officer (CLO)
Pasadena, CA, January 13, 2025. Pasadena Federal Credit Union proudly announces Rami Borsheh as its new Chief Lending Officer (CLO). ...
State of Connecticut Department of Banking Receives NASCUS Reaccreditation
The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the State of Connecticut Department of Banking, Financial ...
SchoolsFirst FCU Announces 23 New Third-Party Administrator Agreements with California School Districts
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Gulf Winds Collects 2,000 lbs. Food Donations Across Field of Membership
Gulf Winds Credit Union gives back for the holidays.
Baker Market Update – Week in Review: January 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Treasury Department Federal Credit Union Welcomes Lee Woolley as New President and CEO
Treasury Department Federal Credit Union (TDFCU) proudly announces Lee Woolley as its new President and CEO, effective January 13, 2025. ...
Baltimore County Employees Federal Credit Union Selects Mark Caverly as President/CEO
Towson, MD, January 9, 2025. The Board of Directors of Baltimore County Employees Federal Credit Union (BCEFCU) is proud to ...
SECU Foundation Awards $500,000 Grant for Expansion of Community Crossroads Center in Pitt County
Community Crossroads Center (CCC) has been awarded a $500,000 challenge grant by SECU Foundation to help expand its campus in ...
Applications Now Open for CUES Emerge 2025: Elevate Your Leadership Potential
CUES is now accepting applications for its coveted credit union leadership program, CUES Emerge. Offered in partnership with Currency Marketing, ...
INOVA Federal Hires Nick Matthews As Their Chief Business Services Officer
INOVA Federal is proud to announce the hiring of Nick Matthews as their Chief Business Services Officer.
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2025
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2025 by Newsweek ...
Alloya Announces Fee Waiver for All Members
Alloya closed out 2024 by expressing heartfelt gratitude to its membership for its unwavering support and trust. The loyalty and ...
Advia Credit Union Commits $42,000 in Youth and WMU Aviation Scholarships
Advia Credit Union, serving communities across parts of Michigan, Illinois, and Wisconsin, is now accepting applications for the Youth Scholarship ...
UMassFive Announces January – April 2025 Financial Wellness Webinars
UMassFive is always looking for opportunities to educate their members and the local community on financial related-subjects. For more than ...
Chartway Promise Foundation Marks 20 Years of Helping Promise Heroes with Record $1.1M in Charitable Grants
Since its founding 20 years ago, Chartway Credit Union’s charitable arm, Chartway Promise Foundation, has delivered on its mission to ...
Eltropy Acquires Lexop to Modernize Loan Repayment and Collections for Credit Unions and Community Banks
Eltropy, the leading AI-powered unified conversations platform for community financial institutions (CFIs) serving over 650 credit unions and community banks ...
INOVA Federal Announces Promotions Within Its Leadership Team
INOVA Federal is proud to announce the promotions of several members of its leadership team.
Baker Market Update – Week in Review: January 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Another Successful Toy Drive at Peach State FCU to Benefit Toys for Tots
LAWRENCEVILLE, GA (December 31, 2024) – Peach State Federal Credit Union recently held its annual toy drive in support of ...
Corporate One Federal Credit Union Returns $15.5 Million to Members in 2024
Corporate One Federal Credit Union returned $15.5 million to its members in 2024, marking a record year. This included over ...
Shannon Cate Earns Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Corporate Central is proud to announce that Shannon Cate, NCP, CCUFC, CWCUL, Director of Member Experience, has successfully completed the ...
Baker Market Update – Week in Review: December 27, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SchoolsFirst FCU Raised More Than $3.3M for Children’s Miracle Network
I wanted to share some exciting news from SchoolsFirst Federal Credit Union: in 2025, the Credit Union contributed more than $3.3 million to support Children’s ...
Will Valadez Earns SPHR Credential, Advancing Strategic HR Leadership at Corporate Central
Corporate Central is proud to recognize Will Valadez for earning the Senior Professional in Human Resources (SPHR) certification, a prestigious credential administered by the HR ...
Registration Now Open for ALM First’s 2026 Derivatives Symposium
Dallas, TX – Registration is now open for ALM First’s 2026 Derivatives Symposium—a premier in-person mini-conference designed for treasury and risk professionals to deepen their ...
Corporate One Successfully Closes Inaugural Multi-Seller Prime Auto Securitization
Corporate One Federal Credit Union today announced the successful closing of its inaugural multi-seller prime auto loan securitization. This $335 million transaction marks Corporate One’s ...
Newsweek names Redwood Credit Union one of America’s Best Credit Unions for third year in a row
Newsweek has named Redwood Credit Union one of America’s Best Credit Unions, recognizing its member satisfaction, financial strength, and community impact for the third consecutive ...
SchoolsFirst Federal Credit Union Lowers Down Payment Requirements to Expand Mortgage Access for School Employees
SchoolsFirst Federal Credit Union, the largest Credit Union in California, is helping make home ownership a reality for school employees. The down payment requirement has ...