The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
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Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
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Abbey Investment Services, LLC purchases Thein Financial, LLC
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eDOC Innovations Grows with Fourteen New Clients in Q1
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IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Craig Money Joins NASCUS Staff
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ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
Baker Market Update – Week in Review: January 17, 2025
Wipfli State of credit unions 2025 research report
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
UMassFive Announce Management Promotions
Corporate Central Announces Corporate Certificates Now Available in Beastro
Unitus Community Credit Union Announces Partnership with The Wetlands Conservancy
Eltropy to demonstrate practical applications of generative AI for credit unions at GAC 2025
Baker Market Update – Week in Review: January 31, 2025
INOVA Federal Donates $510 To Church Community Services
Corporate One Presents CU Forward: Sharing Knowledge, Shaping Success on February 26, 2025
Sparrow and CUNA Strategic Services Unite to Empower Gen Z & Millennial Financial Futures
Advia Credit Union Exceeds $1 Million in 2024 Giving Across Michigan, Wisconsin, and Illinois
Meridia Community Credit Union Signs New and Renewal Agreements with Synergent
Elan Charitable Giving Program Surpasses $2 Million in Donations
Pasadena Federal Credit Union Selects Hector Martin as Chief Strategy Officer (CSO)
Education Foundation for California Schools Announces Grant Recipients for 2024 Applicants
Quavo Unveils Winners of Inaugural Trust in Banking Awards
Abbey Investment Services, LLC purchases Thein Financial, LLC
Redwood Credit Union Commemorates 75th Anniversary with Yearlong Celebration
Baker Market Update – Week in Review: January 24, 2025
eDOC Innovations Grows with Fourteen New Clients in Q1
UMassFive Announces New Board Member Peter Rosskothen
Chartway Opens New Branch in Virginia Beach, Celebrates Milestone Anniversary
For Immediate Release: First Alliance Credit Union Selects Jake Dorsch as Chief Financial Officer (CFO)
Truliant Continues Upstate S.C. Expansion with New Branch in Mauldin
Post Office Employees’ Credit Union (POECU) Partners with Sharetec to Streamline Operations & Improve the Member Experience
IDB Global Federal Credit Union Selects Jennifer Vinciguerra as Chief Human Resource Officer
Craig Money Joins NASCUS Staff
BCU, AVIARYAI PARTNER TO REVOLUTIONIZE MEMBER SERVICES THROUGH AI FOLLOWING HURRICANE RELIEF OUTREACH
ELGA Credit Union and COPOCO Community Credit Union Announce Intent to Merge
Baker Market Update – Week in Review: January 17, 2025
Wipfli State of credit unions 2025 research report
Milestone: Corporate One Federal Credit Union Celebrates Connecting More Than 50 Credit Unions to Immediate Payment Rails in 2024
UMassFive Announce Management Promotions
Corporate Central Announces Corporate Certificates Now Available in Beastro
Vizo Financial Recaps Successful Year of Credit Union Education in 2025
Newsweek Names SchoolsFirst Federal Credit Union One of America’s Best Regional Banks & Credit Unions in 2026
Elan Charitable Giving Celebrates 5 Years with $250,000 in Donations
One Nevada Announces Promotions for Five Leaders
eDOC REPORTS ADOPTION GROWTH ACROSS DOCUMENT IMAGING AND eDOCSignature PLATFORMS
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ