The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Grace Behind Bars
New Horizon Federal Credit Union
When a young member came to us for a truck loan, he put down a solid deposit and made every payment on time. Then, suddenly, the payments stopped. His mother came in to explain that he had been incarcerated and would be gone for about six months. She wanted to keep his account in good […]
Hope In A Hard Time
A member called us just after getting out of the hospital, worried about her finances. She was approved for disability, but it wouldn’t start for another month, and her bills were already overdue. I listened to her concerns and immediately looked for solutions. I was able to secure a three-month deferment on her loan, so […]
A Family Tradition Of Food And Finance
Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations
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Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
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Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Cloudvirga announces integration between Horizon POS and ICE PPE
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations
Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets
Baker Market Update – Week in Review: October 17, 2025
Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA
SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year
Redwood Credit Union inspires hope by supporting foster youth
Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors
Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering
Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day
Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
Cloudvirga announces integration between Horizon POS and ICE PPE
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Baker Market Update – Week in Review: October 10, 2025
Ryan Suttles Named 2025 CUES Emerging Leader
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
EECU Student Grant Program Application Period Now Open
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
EECU Offers Assistance for Members Impacted by Government Shutdown
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication