The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Protecting A Member In The Right Moment
Affinity Plus Federal Credit Union
When our member Steve came into the branch looking serious, member consultant Marisol started asking questions. He said he needed to take out $12,000 from a few different accounts because his daughter called him from jail and needed money to be paid to an attorney. Marisol asked if he spoke to his daughter, he said […]
A Cherished Presence And Notable Absence
Digital Federal Credit Union
In today’s fast-paced world, genuine human connections often feel rare. Yet, at DCU, the story of Larry and Duda is a powerful reminder that establishing relationships make a difference. Larry has been visiting one branch for years, long enough that his presence has become a cherished routine. He could easily be helped by anyone, yet […]
Finding The “Yes” In A Complex Car Deal
A member reached out to RCU Auto Services with questions regarding a complicated trade-in and private party purchase he wanted to complete. It involved trading in his current vehicle, which was underwater, while purchasing his brother-in-law’s car at the same time. Due to the complexity of the request, I knew I had to team up […]
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
ALM First Wins Top Workplaces Culture Excellence Award
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
ALM First Wins Top Workplaces Culture Excellence Award
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer