The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

Grace Behind Bars

New Horizon Federal Credit Union

When a young member came to us for a truck loan, he put down a solid deposit and made every payment on time. Then, suddenly, the payments stopped. His mother came in to explain that he had been incarcerated and would be gone for about six months. She wanted to keep his account in good […]

Hope In A Hard Time

A member called us just after getting out of the hospital, worried about her finances. She was approved for disability, but it wouldn’t start for another month, and her bills were already overdue. I listened to her concerns and immediately looked for solutions. I was able to secure a three-month deferment on her loan, so […]

A Family Tradition Of Food And Finance

Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]

Turning A Homeownership Dream Into A Reality

For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]

Building Futures, One Youth Account At A Time

I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]

Big Dreams Wrapped In A Custom Bow Tie

Lake Trust Credit Union

Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]

Lending

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, ...
Technology

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Technology

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates ...
Strategic Partnerships

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at ...
Making A Difference

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day ...
Personnel Promotions

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently ...
Technology

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart ...
Charity Events

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated ...
New Product Releases

Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions

Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of ...
Personnel Promotions

GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH

Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...
Personnel Promotions

Callahan & Associates Launches CreditUnions.com 2026 Innovation Series

Washington, DC – Callahan & Associates has announced the launch of the CreditUnions.com 2026 Innovation Series, opening applications for vendors ...
Other

Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education

The Meriwest Community Foundation launches with a mission to strengthen communities through financial education and social impact programs. Led by ...
Charity Events

Sound Credit Union Supports Homes First Through Annual Employee Fundraiser

TACOMA, Wash. –Sound Credit Union (Sound) recently hosted its annual employee charity fundraiser benefitting Homes First, a local nonprofit in ...
Technology

Cloudvirga announces integration between Horizon POS and ICE PPE

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced a new integration between its Horizon POS platform ...
Making A Difference

Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers

Reinventing its previously known Microgrant Program to include both microbusinesses and nonprofits, Verity deepens its commitment to support historically excluded ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 10, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Ryan Suttles Named 2025 CUES Emerging Leader

Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Making A Difference

Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits

The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
Making A Difference

EECU Student Grant Program Application Period Now Open

FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
Strategic Partnerships

SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State

Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Strategic Partnerships

Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences

With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
Strategic Partnerships

myCUmortgage Continues to Grow with Eight New Partner Credit Unions

myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
Making A Difference

EECU Offers Assistance for Members Impacted by Government Shutdown

FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Lending

Desert Financial CU Becomes Newest Owner of Student Choice CUSO

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
Strategic Partnerships

defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk

defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
Making A Difference

EECU and Merced County Office of Education Celebrate Excellence in Education

FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Making A Difference

Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown

In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Making A Difference

Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year

The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
Personnel Promotions

CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders

CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...
Lending

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, ...
Technology

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 17, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Technology

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates ...
Strategic Partnerships

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at ...
Making A Difference

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day ...
Personnel Promotions

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently ...
Technology

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart ...
Charity Events

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated ...
New Product Releases

Callahan & Associates Launches “The Member Story Project” To Spotlight The Everyday Impact Of Credit Unions

Washington, DC – In celebration of International Credit Union Day, Callahan & Associates is proud to announce the launch of ...
Personnel Promotions

GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH

Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...
Personnel Promotions

Callahan & Associates Launches CreditUnions.com 2026 Innovation Series

Washington, DC – Callahan & Associates has announced the launch of the CreditUnions.com 2026 Innovation Series, opening applications for vendors ...
Other

Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education

The Meriwest Community Foundation launches with a mission to strengthen communities through financial education and social impact programs. Led by ...
Charity Events

Sound Credit Union Supports Homes First Through Annual Employee Fundraiser

TACOMA, Wash. –Sound Credit Union (Sound) recently hosted its annual employee charity fundraiser benefitting Homes First, a local nonprofit in ...
Technology

Cloudvirga announces integration between Horizon POS and ICE PPE

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced a new integration between its Horizon POS platform ...
Making A Difference

Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers

Reinventing its previously known Microgrant Program to include both microbusinesses and nonprofits, Verity deepens its commitment to support historically excluded ...
Industry Analysis & Trends

Baker Market Update – Week in Review: October 10, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Ryan Suttles Named 2025 CUES Emerging Leader

Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Making A Difference

Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits

The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
Making A Difference

EECU Student Grant Program Application Period Now Open

FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
Strategic Partnerships

SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State

Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Strategic Partnerships

Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences

With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
Strategic Partnerships

myCUmortgage Continues to Grow with Eight New Partner Credit Unions

myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
Making A Difference

EECU Offers Assistance for Members Impacted by Government Shutdown

FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Lending

Desert Financial CU Becomes Newest Owner of Student Choice CUSO

CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
Strategic Partnerships

defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk

defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
Making A Difference

EECU and Merced County Office of Education Celebrate Excellence in Education

FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Making A Difference

Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown

In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Making A Difference

Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year

The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
Personnel Promotions

CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders

CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...

FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES

FourLeaf Federal Credit Union, a New York-based credit union with $14 billion in assets, has reached a significant milestone in its national expansion strategy, tripling ...

LAFCU welcomes new additions to its marketing team

LANSING, Mich. — LAFCU has announced the addition of two new team members to its marketing department, Eric Newman as data analyst and Matthew Eleweke ...

InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network

InterLutions, the nation’s fastest-growing employee benefits Credit Union Service Organization (CUSO), is pleased to announce the hiring of Amy Pals as its new Client Services ...

Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders

TUSTIN, Calif. (Nov. 14, 2025) – Redwood Credit Union in Northern California and SchoolsFirst Federal Credit Union in Southern California welcomed more than 40 credit ...

Baker Market Update – Week in Review: November 14, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the launch of its new Loan Hub for lenders seeking an optimized loan ...
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