The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Making A Difference

ACUMA Selects The Bollinger Foundation as Charitable Partner

ACUMA has selected The Bollinger Foundation as its Charitable Partner, announced by ACUMA President Peter Benjamin during the 2024 Annual ...
Other

Previewing the NASCUS State System Summit in Colorado Springs

The National Association of State Credit Union Supervisors (NASCUS) will convene its 59th annual meeting, the State System Summit (S3), ...
Technology

MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES

Michigan State University Federal Credit Union (MSUFCU) partners with Origence, the leading lending technology solutions provider for credit unions, to ...
Operations & HR

ACUMA Welcomes New Board Member; Slate of Officers Approved

The American Credit Union Mortgage Association (ACUMA) has added Brandon Webb, Senior VP of Mortgage Lending at Arkansas Federal Credit ...
Operations & HR

Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank

Advia Credit Union is pleased to announce that its merger with NorthSide Community Bank, headquartered in Gurnee, Illinois, is now ...
Marketing

GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week

GTE Financial, a leading credit union in Tampa Bay, was honored this month with the prestigious Bronze Marketing Association of ...
Making A Difference

Maine Credit Unions Launch Challenge to Fight Hunger

As part of their longstanding efforts, Maine credit unions are proud to announce the launch of their fifth annual $100,000 ...
Operations & HR

Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect

Corporate Central is pleased to announce the addition of Raghu Gandhe as Data and Analytics Architect. In this critical role, ...
Strategic Partnerships

myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services

Partnership enables FedComp core system users to launch and expand mortgage services through myCUmortgage for their members
Charity Events

Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer

HAUPPAUGE, N.Y. (October 1, 2024) – Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion ...
Making A Difference

Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation

MODESTO, Calif. (Oct 1, 2024) – Valley First Credit Union is proud to announce that it has obtained the distinguished Juntos Avanzamos designation. This designation ...

81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion

When the Community Development Financial Institutions (CDFI) Fund announced its combined FY 2023 and 2024 Financial Assistance (FA) Awards and ...
Strategic Partnerships

Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data

With Arkatechture’s help, Jeanne D’Arc Credit Union is maximizing the use of their data in order to improve the member ...
Making A Difference

Day Air Host Member Appreciation Event at Day Air Ballpark

Day Air Credit Union proudly hosted a unique Member Appreciation Event on Sunday, September 22nd, at Day Air Ballpark. More ...
Making A Difference

Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built

Greater Texas Credit Union is one of four CUs that has been collaborating with the Austin Habitat for Humanity to ...
Other

Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the Virginia State Corporation Commission, Bureau of Financial ...
Marketing

SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been named the “Best Credit ...
Investments

Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments

I’m pleased to share a press release announcing the growing momentum behind Envisant’s collaboration with Curql Fund II. This initiative ...
Industry Analysis & Trends

Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its participation in more than 20 industry ...
Making A Difference

EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS

BCU is proud to announce Bjorn Larson, Executive Director of Life. Money. You.®, LLC (LMY) Credit Union Service Organization (CUSO) ...
Other

Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications

Corporate Central is proud to announce that Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, has earned dual certifications in digital ...
Making A Difference

Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 20, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

ACUMA Selects The Bollinger Foundation as Charitable Partner

ACUMA has selected The Bollinger Foundation as its Charitable Partner, announced by ACUMA President Peter Benjamin during the 2024 Annual ...
Other

Previewing the NASCUS State System Summit in Colorado Springs

The National Association of State Credit Union Supervisors (NASCUS) will convene its 59th annual meeting, the State System Summit (S3), ...
Technology

MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION LEVERAGES ORIGENCE’S PLATFORMS TO STREAMLINE PROCESSES AND SUPPORT GROWTH INITIATIVES

Michigan State University Federal Credit Union (MSUFCU) partners with Origence, the leading lending technology solutions provider for credit unions, to ...
Operations & HR

ACUMA Welcomes New Board Member; Slate of Officers Approved

The American Credit Union Mortgage Association (ACUMA) has added Brandon Webb, Senior VP of Mortgage Lending at Arkansas Federal Credit ...
Operations & HR

Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank

Advia Credit Union is pleased to announce that its merger with NorthSide Community Bank, headquartered in Gurnee, Illinois, is now ...
Marketing

GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week

GTE Financial, a leading credit union in Tampa Bay, was honored this month with the prestigious Bronze Marketing Association of ...
Making A Difference

Maine Credit Unions Launch Challenge to Fight Hunger

As part of their longstanding efforts, Maine credit unions are proud to announce the launch of their fifth annual $100,000 ...
Operations & HR

Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect

Corporate Central is pleased to announce the addition of Raghu Gandhe as Data and Analytics Architect. In this critical role, ...
Strategic Partnerships

myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services

Partnership enables FedComp core system users to launch and expand mortgage services through myCUmortgage for their members
Charity Events

Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer

HAUPPAUGE, N.Y. (October 1, 2024) – Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion ...
Making A Difference

Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation

MODESTO, Calif. (Oct 1, 2024) – Valley First Credit Union is proud to announce that it has obtained the distinguished Juntos Avanzamos designation. This designation ...

81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion

When the Community Development Financial Institutions (CDFI) Fund announced its combined FY 2023 and 2024 Financial Assistance (FA) Awards and ...
Strategic Partnerships

Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data

With Arkatechture’s help, Jeanne D’Arc Credit Union is maximizing the use of their data in order to improve the member ...
Making A Difference

Day Air Host Member Appreciation Event at Day Air Ballpark

Day Air Credit Union proudly hosted a unique Member Appreciation Event on Sunday, September 22nd, at Day Air Ballpark. More ...
Making A Difference

Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built

Greater Texas Credit Union is one of four CUs that has been collaborating with the Austin Habitat for Humanity to ...
Other

Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the Virginia State Corporation Commission, Bureau of Financial ...
Marketing

SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been named the “Best Credit ...
Investments

Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments

I’m pleased to share a press release announcing the growing momentum behind Envisant’s collaboration with Curql Fund II. This initiative ...
Industry Analysis & Trends

Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its participation in more than 20 industry ...
Making A Difference

EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS

BCU is proud to announce Bjorn Larson, Executive Director of Life. Money. You.®, LLC (LMY) Credit Union Service Organization (CUSO) ...
Other

Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications

Corporate Central is proud to announce that Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, has earned dual certifications in digital ...
Making A Difference

Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 20, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates all item processing workflows into ...

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at the Sacramento Republic Football Club ...

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day to making meaningful change through ...

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently serves as the Superintendent of ...

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart Valuation Intelligence, LLC (SVI), a ...

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated $75,000 to celebrate Credit Union ...
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