The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Operations & HR

Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank

Advia Credit Union is pleased to announce that its merger with NorthSide Community Bank, headquartered in Gurnee, Illinois, is now ...
Marketing

GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week

GTE Financial, a leading credit union in Tampa Bay, was honored this month with the prestigious Bronze Marketing Association of ...
Making A Difference

Maine Credit Unions Launch Challenge to Fight Hunger

As part of their longstanding efforts, Maine credit unions are proud to announce the launch of their fifth annual $100,000 ...
Operations & HR

Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect

Corporate Central is pleased to announce the addition of Raghu Gandhe as Data and Analytics Architect. In this critical role, ...
Strategic Partnerships

myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services

Partnership enables FedComp core system users to launch and expand mortgage services through myCUmortgage for their members
Charity Events

Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer

HAUPPAUGE, N.Y. (October 1, 2024) – Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion ...
Making A Difference

Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation

MODESTO, Calif. (Oct 1, 2024) – Valley First Credit Union is proud to announce that it has obtained the distinguished Juntos Avanzamos designation. This designation ...

81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion

When the Community Development Financial Institutions (CDFI) Fund announced its combined FY 2023 and 2024 Financial Assistance (FA) Awards and ...
Strategic Partnerships

Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data

With Arkatechture’s help, Jeanne D’Arc Credit Union is maximizing the use of their data in order to improve the member ...
Making A Difference

Day Air Host Member Appreciation Event at Day Air Ballpark

Day Air Credit Union proudly hosted a unique Member Appreciation Event on Sunday, September 22nd, at Day Air Ballpark. More ...
Making A Difference

Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built

Greater Texas Credit Union is one of four CUs that has been collaborating with the Austin Habitat for Humanity to ...
Other

Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the Virginia State Corporation Commission, Bureau of Financial ...
Marketing

SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been named the “Best Credit ...
Investments

Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments

I’m pleased to share a press release announcing the growing momentum behind Envisant’s collaboration with Curql Fund II. This initiative ...
Industry Analysis & Trends

Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its participation in more than 20 industry ...
Making A Difference

EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS

BCU is proud to announce Bjorn Larson, Executive Director of Life. Money. You.®, LLC (LMY) Credit Union Service Organization (CUSO) ...
Other

Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications

Corporate Central is proud to announce that Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, has earned dual certifications in digital ...
Making A Difference

Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 20, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...
Operations & HR

Advia Credit Union Grows Stronger in Illinois with Completed Purchase of NorthSide Community Bank

Advia Credit Union is pleased to announce that its merger with NorthSide Community Bank, headquartered in Gurnee, Illinois, is now ...
Marketing

GTE Financial Triumphs with Bronze Marketing Association of Credit Unions Award for Culture/Internal Branding for Compliance Week

GTE Financial, a leading credit union in Tampa Bay, was honored this month with the prestigious Bronze Marketing Association of ...
Making A Difference

Maine Credit Unions Launch Challenge to Fight Hunger

As part of their longstanding efforts, Maine credit unions are proud to announce the launch of their fifth annual $100,000 ...
Operations & HR

Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect

Corporate Central is pleased to announce the addition of Raghu Gandhe as Data and Analytics Architect. In this critical role, ...
Strategic Partnerships

myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services

Partnership enables FedComp core system users to launch and expand mortgage services through myCUmortgage for their members
Charity Events

Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer

HAUPPAUGE, N.Y. (October 1, 2024) – Teachers Federal Credit Union, one of the largest credit unions in the United States with more than $9.8 billion ...
Making A Difference

Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation

MODESTO, Calif. (Oct 1, 2024) – Valley First Credit Union is proud to announce that it has obtained the distinguished Juntos Avanzamos designation. This designation ...

81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion

When the Community Development Financial Institutions (CDFI) Fund announced its combined FY 2023 and 2024 Financial Assistance (FA) Awards and ...
Strategic Partnerships

Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data

With Arkatechture’s help, Jeanne D’Arc Credit Union is maximizing the use of their data in order to improve the member ...
Making A Difference

Day Air Host Member Appreciation Event at Day Air Ballpark

Day Air Credit Union proudly hosted a unique Member Appreciation Event on Sunday, September 22nd, at Day Air Ballpark. More ...
Making A Difference

Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built

Greater Texas Credit Union is one of four CUs that has been collaborating with the Austin Habitat for Humanity to ...
Other

Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation

The National Association of State Credit Union Supervisors (NASCUS) proudly announces that the Virginia State Corporation Commission, Bureau of Financial ...
Marketing

SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has been named the “Best Credit ...
Investments

Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments

I’m pleased to share a press release announcing the growing momentum behind Envisant’s collaboration with Curql Fund II. This initiative ...
Industry Analysis & Trends

Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced its participation in more than 20 industry ...
Making A Difference

EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS

BCU is proud to announce Bjorn Larson, Executive Director of Life. Money. You.®, LLC (LMY) Credit Union Service Organization (CUSO) ...
Other

Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications

Corporate Central is proud to announce that Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, has earned dual certifications in digital ...
Making A Difference

Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards

The Education Foundation for California Schools, a non-profit organization created by SchoolsFirst Federal Credit Union and the Orange County Department ...
Industry Analysis & Trends

Baker Market Update – Week in Review: September 20, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan

United Federal Credit Union (United) has named Tracy Mast Branch Manager at its branch at 808 E Front Street in ...
Other

2024 CUES Emerge Competition Judging Panel Announced

CUES and partner Currency Marketing have selected a team of highly-respected credit union leaders to serve as the 2024 CUES ...
Technology

Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation

Alogent announce that its Unify platform has been named a finalist for the Credit Union Times Luminaries Awards in the ...
Other

NASCUS Announces 2024-25 Board and Advisory Council Election Results

In August, the National Association of State Credit Union Supervisors (NASCUS) conducted its annual elections for its Regulator Board and ...
Strategic Partnerships

Coop Manati Chooses Sharetec for Its Modernization & Efficiency

Sharetec, an inventive and advanced leader in credit union technology, recently announced its new partnership with Coop Manati, one of ...
Lending

HealthShare Grants $50,000 in Down Payment Assistance

To support financial stability and homeownership for low-income members, HealthShare Federal Credit Union announced five $10,000 down payment grants, helping ...
Strategic Partnerships

Synergent and Jack Henry Celebrate 20 Years of Partnership

Synergent® and Jack Henry™ recently celebrated the monumental milestone of 20 years of partnership! To commemorate, staff members from both ...
Making A Difference

SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
Lending

Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant

Hello, Please see the attached press release announcing that Centra Credit Union has added Lynne Coverdale to their team of ...
Strategic Partnerships

Debbie Joins CUNA Strategic Services as New Alliance Provider

CUNA Strategic Services is excited to announce its newest strategic alliance provider, Debbie. Debbie offers a member growth and
Technology

U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024

The U.S. Senate Federal Credit Union (USSFCU) stood out at VMware Explore 2024, a global conference held at the Venetian ...

Princeton Federal Credit Union Appoints Dana Caragine as President/CEO

Princeton, NJ, December 1, 2025. Princeton Federal Credit Union (PFCU) has announced the appointment of Dana Caragine as its new President and Chief Executive Officer, ...

Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications

LAWRENCEVILLE, GA (December 1, 2025) – The Peach State FCU C.A.R.E.S. Foundation is excited to announce that it is accepting applications for its 2026 Annual ...

Baker Market Update – Week in Review: November 28, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Redwood Credit Union launches holiday gift and porch-to-pantry food drives

Redwood Credit Union (RCU) invites the community to give back this holiday season through its annual gift drive and a new porch-to-pantry food drive.

Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage

Advia Credit Union, serving more than 200,000 members across Michigan, Wisconsin, and Illinois, has launched a new Buy Now, Pay Later (BNPL) program designed to ...

Vizo Financial’s December 2025 Education Calendar

At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we provide a wide array of ...
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