The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Clothes And Kindness For A Member In Need
Affinity Plus Federal Credit Union
When Sarah walked into the Winona branch to open a new account, no one expected how much her visit would impact the day. She didn’t have proof of address, so after chatting with Neelie, she headed to the Winona State Housing office and returned shortly after. While waiting, staff overheard Sarah on the phone with […]
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
SchoolsFirst Federal Credit Union Announces Application Timeline for Member Education Award Scholarships
Eltropy Showcases AI-Driven Solutions at VentureTech 2024, Celebrates Industry Innovation
Advia Credit Union Launches Instant Payments with FedNow® and RTP, Enhancing Member Experience
Cetera Welcomes Eglin Federal Credit Union
Horizon Helps Build a Better Future With $10,000 Donation
GTE Financial Announces Key Promotions in Talent Development and Talent Administration Teams
Coastal Credit Union Collecting Toys for Tots
Six Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Services
LGE Community Credit Union wins two Marketing Association of Credit Unions awards
INTRODUCING TRIUNITY FOUNDATION: HELPING ELIMINATE DEBT FOR THOSE FACING TERMINAL ILLNESSES
United Federal Credit Union Promotes Natalie Polaskey to Senior Relationship Development Manager in Michigan
SchoolsFirst Federal Credit Union Recognizes Los Angeles County Teachers and Classified Employees of the Year
SECU’s Annual Statewide Toy Drive is Happening Now
Baker Market Update – Week in Review: November 8, 2024
Seattle Credit Union Receives $900 Thousand In CDFI Funding To Support Their ITIN Affordable Housing Mortgage Product
eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships
LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award
CUES Welcomes New Leader to Help Elevate Industry Partnerships
GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night
Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board
Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence
Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois
Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer
EECU Helps Victims of Hurricanes and Wildfires
Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center
myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier
Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance
Corporate Central Welcomes Chelsea Menge as Relationship Development Manager
Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit
Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day
SchoolsFirst Federal Credit Union Announces Application Timeline for Member Education Award Scholarships
Eltropy Showcases AI-Driven Solutions at VentureTech 2024, Celebrates Industry Innovation
Advia Credit Union Launches Instant Payments with FedNow® and RTP, Enhancing Member Experience
Cetera Welcomes Eglin Federal Credit Union
Horizon Helps Build a Better Future With $10,000 Donation
GTE Financial Announces Key Promotions in Talent Development and Talent Administration Teams
Coastal Credit Union Collecting Toys for Tots
Six Credit Unions Partner with myCUmortgage for Comprehensive Home Loan Services
LGE Community Credit Union wins two Marketing Association of Credit Unions awards
INTRODUCING TRIUNITY FOUNDATION: HELPING ELIMINATE DEBT FOR THOSE FACING TERMINAL ILLNESSES
United Federal Credit Union Promotes Natalie Polaskey to Senior Relationship Development Manager in Michigan
SchoolsFirst Federal Credit Union Recognizes Los Angeles County Teachers and Classified Employees of the Year
SECU’s Annual Statewide Toy Drive is Happening Now
Baker Market Update – Week in Review: November 8, 2024
Seattle Credit Union Receives $900 Thousand In CDFI Funding To Support Their ITIN Affordable Housing Mortgage Product
eDOC Adds Seven New In-House Imaging Clients through Strategic Partnerships
LAFCU earns national recognition as finalist for Credit Union Times Luminaries Award
CUES Welcomes New Leader to Help Elevate Industry Partnerships
GTE Financial Proudly Awards $5,000 Grant to Tampa Bay Kayak Anglers at Tampa Bay Lightning’s Noche Latina Night
Students Practice Real-World Financial Skills at Reality Fair Hosted by UMassFive and the MassHire Franklin Hampshire Workforce Board
Clearview President & CEO Lisa Florian Honored with C-Suite Award for Leadership Excellence
Advia Credit Union Named Best Credit Union and Best Investments; Wisconsin & Illinois
Corporate One Federal Credit Union Promotes Regina Lewie to Senior VP and Chief Risk Officer
EECU Helps Victims of Hurricanes and Wildfires
Lucy Daniels Center Receives $750,000 Grant for Youth Mental Health Facility and Resource Center
myCUmortgage Recognizes Partner Credit Unions for Trailblazing the Mortgage Frontier
Trent Hudson Joins Chartway Credit Union as Senior Vice President of Finance
Corporate Central Welcomes Chelsea Menge as Relationship Development Manager
Unitus Community Credit Union Awards Community Impact Grant to Economic Development Nonprofit
Redwood Credit Union Donates More than $56,000 to Local Nonprofits for International Credit Union Day
Wings Credit Union Signs with Corelation, Selecting KeyStone to Elevate Its Future
FI Connect Expands with Home Improvement Lending Channel, Helping Credit Unions Access New Home Renovation Loan Opportunities
Callahan & Gallup Welcome Two Credit Unions To The Member Engagement And Financial Wellbeing Consortium
QuantyPhi Welcomes Max Bade as ALM & CECL Analyst
LAFCU, Quality Dairy partner for third annual Paczki Palooza to benefit local charities
EECU Celebrates Fresno Unified Excellence in Education Honorees