The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Moving Members Out Of A Debt Cycle
California Credit Union
A member reached out to us feeling overwhelmed by mounting credit card debt. With interest rates ranging from 17.99% to 27%, her minimum payments barely made a dent, keeping her trapped in a cycle of high-interest debt. After listening to her concerns and reviewing her situation, our team suggested a personal loan to consolidate her […]
Homeownership Education Sparks Generational Change
A member successfully used GLCU’s homebuyer education and counseling program to reach her goal of becoming a first-time homeowner. She wanted a two-flat unit for her and her daughters. She wanted control over her living comfort. GLCU worked with the member to set a budget, improve her credit, and change her behavior. She eventually was […]
A Twinkie Can Save A Life
A TDECU Member sent us this heartwarming letter: “I came to the bank to do my usual business on Thursday morning. Rocio was a wonderful person. It was my birthday and she gave me a Hostess Twinkie as a small gift. I am an insulin-dependent diabetic, and I was doing some charity work when my […]
Marine Hockey Team Builds Brotherhood
Navy Federal Credit Union
Marine Tyler Bluder revived a Marine Corps hockey team in 2016 to reconnect veterans through the sport they love. Now, the team — made up of Marines, Navy Corpsmen, and active-duty service members from across the globe — heads into the season with deeper bonds and stronger support, thanks in part to Navy Federal Credit […]
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
Day Air Host Member Appreciation Event at Day Air Ballpark
Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built
Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire
Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments
Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024
EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS
Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications
Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards
Baker Market Update – Week in Review: September 20, 2024
United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan
2024 CUES Emerge Competition Judging Panel Announced
Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation
NASCUS Announces 2024-25 Board and Advisory Council Election Results
Coop Manati Chooses Sharetec for Its Modernization & Efficiency
HealthShare Grants $50,000 in Down Payment Assistance
Synergent and Jack Henry Celebrate 20 Years of Partnership
SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program
Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant
Debbie Joins CUNA Strategic Services as New Alliance Provider
U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024
GreenState teams up with local Brewery to make a greener Iowa
1st MidAmerica Credit Union Delivers $30,000 in Grant Funds
Maine Credit Unions Launch Challenge to Fight Hunger
Corporate Central Welcomes Raghu Gandhe as Data and Analytics Architect
myCUmortgage and FedComp Announce Strategic Partnership to Deliver Credit Union Mortgage Services
Teachers Federal Credit Union Sets Goal to Raise $150,000 for the American Cancer Society Making Strides Against Breast Cancer
Valley First Credit Union Earns Prestigious Juntos Avanzamos Designation
81 CDFI CU Grants Push CU Strategic Planning Clients’ Total to Over $1 Billion
Jeanne D’Arc Credit Union Partners With Arkatechture to Improve Member Experience Through Data
Day Air Host Member Appreciation Event at Day Air Ballpark
Habitat for Humanity works with Local Credit Unions to Build Fifth House that Credit Unions Built
Virginia Bureau of Financial Institutions Receives NASCUS Reaccreditation
SchoolsFirst Federal Credit Union Named ‘Best Credit Union’ in the Inland Empire
Envisant and Curql Fund II Gain Momentum with $2 Million Secured in Early Commitments
Eltropy Showcases AI-Powered Solutions at Over 20 Industry Events to Close Out 2024
EXECUTIVE DIRECTOR OF LIFE. MONEY. YOU.® AMONG 2024 CU TIMES LUMINARIES FINALISTS
Orianna Valentine Achieves Prestigious Dual Digital Marketing Certifications
Education Foundation for California Schools Announces Call for Applications for Teacher Grant Awards
Baker Market Update – Week in Review: September 20, 2024
United Federal Credit Union Names Tracy Mast Branch Manager in Buchanan
2024 CUES Emerge Competition Judging Panel Announced
Alogent Recognized as Finalist in Credit Union Times Luminaries Awards for Payment Solutions Innovation
NASCUS Announces 2024-25 Board and Advisory Council Election Results
Coop Manati Chooses Sharetec for Its Modernization & Efficiency
HealthShare Grants $50,000 in Down Payment Assistance
Synergent and Jack Henry Celebrate 20 Years of Partnership
SchoolsFirst Federal Credit Union Funds Cal Poly Pomona Credentialing Program
Centra Credit Union names Lynne Coverdale as new Mortgage Loan Consultant
Debbie Joins CUNA Strategic Services as New Alliance Provider
U.S. Senate Federal Credit Union Showcases Innovative AI Use at VMware Explore 2024
GreenState teams up with local Brewery to make a greener Iowa
1st MidAmerica Credit Union Delivers $30,000 in Grant Funds
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026