The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Guiding The Next Generation Of Learners And Savers
For Jeffrey, a visit to GreenState Credit Union was more than just a transaction — it was a teaching moment. He came in with his 17-year-old daughter to open her first certificate of deposit, an experience meant to help her learn about money management and saving for college. The GreenState team member who assisted them […]
Patience And Care Support A Son’s Next Step
When Kyle applied for a loan to help his son purchase a vehicle, he hoped for a quick and supportive experience, and that’s exactly what he found with Cynthia at GreenState Credit Union. Kyle began the loan application online on a Saturday through the Ankeny branch, wanting to get pre-approved while his son searched for […]
A Connection That Came Full Circle
When GreenState Credit Union launched its new auto recapture list in early 2024, Leen immediately saw it as more than a data initiative — it was a chance to deepen relationships. Blake was one of the first members she assisted from that list, and during the next three months, Leen helped Blake and his family […]
Hope Delivered Just In Time
Central Willamette Credit Union
We had a newly married couple join the credit union in 2022. During the account opening, we found out that the couple was unexpectedly pregnant and the husband had lost his job, got a new, lower paying job and as such they were forced to move. As the husband had an ITIN, his traditional credit […]
A Young Father’s Road To Stability
Zeal Credit Union
A Zeal member since 2009 never had a loan over $1,000. After a charged-off credit card in 2019, he worked with our asset recovery team to repay his balance and regain full services. A few years later, he applied for an auto loan, but due to limited credit history, he only qualified with a co-signer […]
Setting Up Members For Financial Success
California Credit Union
When a couple reached out to us for help managing their unsecured debt, they were feeling overwhelmed. After the husband lost his job during COVID, the family relied on credit cards to cover everyday expenses. Before long, their cards were maxed out, interest rates were sky-high, and even though they made their payments, the balances […]
Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School
Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
GTE Financial Launches Student Perks Program To Offer Rewards To Young Members
GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
TowerCares Foundation Awards $150,000 in College Scholarships
Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
LGE Community Credit Union Named a 2024 AJC Top Workplace
LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Peach State Credit Union and Pinnacle Credit Union Announce Merger
Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
North Bay CU Chooses Sharetec for Its Innovation & Open API
Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...
Day Air Named Best Lending Institution in Dayton
Day Air Credit Union is proud to announce that it has been named the Best Lending Institution in Dayton in ...
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Ricardo Pineres as the new ...
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Sound Credit Union (Sound) teamed up with 96.5 Jack-FM to combat child hunger in Washington state, donating over $52,000 to Food Lifeline.
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion assets and more than 460,000 members, proudly announced ...
Baker Market Update – Week in Review: August 9, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is proud to announce that Saahil Kamath, Head of ...
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Sound Credit Union (Sound) is proud to announce the results of its annual charity auction benefiting Financial Beginnings, – a nonprofit dedicated to strengthening communities ...
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Valley First Credit Union, a leading member-owned, not-for-profit financial cooperative with $1.02 billion in assets, is thrilled to announce the appointment of Mary Roberts as ...
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion in assets and more than 470,000 members nationwide, ...
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Clearwater Credit Union, Montana’s leading solar loan lender and the second-largest credit union in Montana, is pleased to announce it is launching a new Clean ...
Hunter Pence’s Healthy Planet Project and Redwood Credit Union Team Up to Beautify San Francisco School
Redwood Credit Union recently teamed up with former San Francisco Giants All-Star Hunter Pence’s Healthy Planet Project to create a ...
GTE Financial Launches Student Perks Program To Offer Rewards To Young Members
GTE Financial is happy to launch its new Student Perks program for members 16 and up. Student Perks is a ...
TowerCares Foundation Awards $150,000 in College Scholarships
Recent high school graduate Ashley Doyle will enter her freshman year at Virginia Commonwealth University this fall with an extra ...
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
GTE Financial is thrilled to announce its latest achievement—the prestigious Platinum Aetna Workplace Well-being Award. This recognition highlights the credit ...
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
On Friday, August 16, Gulf Winds Credit Union sponsored Cat Country’s 2024 Radiothon in partnership with the Ascension Sacred Heart ...
LGE Community Credit Union Named a 2024 AJC Top Workplace
LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
The Gulf Winds Cares Foundation recently made gifts to United Fund Atmore in Atmore, Alabama, and United Fund Brewton in ...
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
St. Cloud Financial Credit Union (SCFCU) is excited to announce its strategic investment in DaLand CUSO. This investment, alongside minority ...
Peach State Credit Union and Pinnacle Credit Union Announce Merger
Members of Pinnacle Credit Union have voted in favor of merging with Peach State Federal Credit Union during a Special ...
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, has partnered with the San Diego ...
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
Alogent proudly announces that its Unify platform was named a finalist for the TAG Fintech ADVANCE Awards. Unify, a deposits ...
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
Eltropy has secured the rank of No. 438 on the Inc. 5000 for 2024, marking a significant climb from its ...
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
American Heritage Credit Union (“American Heritage”) has received a 2024 Tekkie Award for Innovation from Finopotamus, recognizing its use of ...
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
In an enduring commitment to the development of future students, GTE Financial is proud to announce the awarding of $81,000 ...
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
The LGE Community Outreach Foundation recently presented a total of $20,000 to four nonprofit organizations in northwest Georgia as part ...
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
CUES and partner Currency Marketing are pleased to announce the Five Finalists selected to compete for the title of 2024 ...
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Thanks to Visa, BCU is delighted to announce the winners of the Visa Olympic Games Paris 2024 sweepstakes for BCU. ...
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
Support EXP will host a webinar on Wednesday, August 28th, at 2:00 pm (Eastern) exploring what credit unions with limited ...
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
A $350,000 grant from SECU Foundation will help Care Ring significantly expand its comprehensive healthcare services for low-income and uninsured ...
North Bay CU Chooses Sharetec for Its Innovation & Open API
Sharetec, a leading provider of cutting-edge credit union technology solutions, announced its new partnership with North Bay Credit Union (CU), ...
Day Air Named Best Lending Institution in Dayton
Day Air Credit Union is proud to announce that it has been named the Best Lending Institution in Dayton in ...
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
The United States Senate Federal Credit Union (USSFCU) is pleased to announce the appointment of Ricardo Pineres as the new ...
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Sound Credit Union (Sound) teamed up with 96.5 Jack-FM to combat child hunger in Washington state, donating over $52,000 to Food Lifeline.
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion assets and more than 460,000 members, proudly announced ...
Baker Market Update – Week in Review: August 9, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), is proud to announce that Saahil Kamath, Head of ...
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Sound Credit Union (Sound) is proud to announce the results of its annual charity auction benefiting Financial Beginnings, – a nonprofit dedicated to strengthening communities ...
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Valley First Credit Union, a leading member-owned, not-for-profit financial cooperative with $1.02 billion in assets, is thrilled to announce the appointment of Mary Roberts as ...
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Teachers Federal Credit Union, one of the largest credit unions in the United States with $9.8 billion in assets and more than 470,000 members nationwide, ...
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Clearwater Credit Union, Montana’s leading solar loan lender and the second-largest credit union in Montana, is pleased to announce it is launching a new Clean ...
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development efforts and expanding its reach ...
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded the year by returning $13.6 ...
Baker Market Update – Week in Review: January 9, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements for hosted Jack Henry™ Symitar® ...
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into new roles through promotions!
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge was designed to equip rising ...