The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Credit Unions Expect Tariffs to Dampen Auto Sales but Majority Optimistic About Auto Portfolios
Compared to nine months ago, credit unions are more optimistic about auto finance – 77% vs 57%; majority expect significant ...
Baker Market Update – Week in Review: August 29, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Countdown to Momentum 2025
Momentum 2025 expands on the success of Corporate Central’s Economic Outlook event with three powerful days of learning, networking, and ...
First Northern Credit Union Selects Appli to Modernize Member Lending Experience
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Northern Credit Union has selected its calculator platform ...
Vizo Financial’s September 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Huntington Beach Credit Union Appoints Aron Harrington as President/CEO
Huntington Beach, CA, August 20, 2025. Huntington Beach Credit Union (HBCU) has announced the appointment of Aron Harrington as its ...
Strivve Brings One-of-a-Kind Cardholder Experiences as CUNA Strategic Services Newest Alliance Provider
CUNA Strategic Services (CSS) is pleased to introduce their newest strategic alliance with Strivve – a forward-thinking fintech dedicated to ...
TriUnity Foundation Receives Largest Single Investment to Date with Donation from Google
Google has donated $10,000 as part of its Google Ad Grants, which provides nonprofits such as TriUnity Foundation funds in ...
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, received ...
Baker Market Update – Week in Review: August 22, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SECU Foundation Awards $300,000 Grant to Legal Aid of NC to Expand Services in Rural Areas
SECU Foundation recently announced a $300,000 grant to Legal Aid of NC (LANC). The funding will support the software development ...
Alogent Celebrated as a 2025 Metro Atlanta Top Workplace for Second Consecutive Year
Alogent is proud to announce its recognition as a 2025 Top Workplaces winner by the Atlanta Journal-Constitution. This marks the ...
SchoolsFirst Federal Credit Union Donates 3,200 Backpacks Throughout California
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, delivered ...
EECU Makes Homeownership More Attainable with Expanded Loan Options
FRESNO, Calif. (Aug. 20, 2025) – Educational Employees Credit Union (EECU) is making it easier for members to achieve their ...
Appli CEO Tim Pranger to Present AI-Powered Financial Calculator Solutions at FinovateFall 2025
Appli, a provider of artificial intelligence-powered financial calculators, today announced that Founder and CEO Tim Pranger will present at FinovateFall ...
Orianna Valentine Recognized as Certified Credit Union Manager through CUES Emerge Program
Corporate Central proudly celebrates the achievement of Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, who has earned the Certified Credit ...
DDJ Myers Becomes One of America’s Credit Unions Inaugural Visionary Providers
Phoenix, AZ – DDJ Myers, the well-known industry thought leader and ALM First Company, has recently joined as one of ...
New admin portal in Cloudvirga’s Tropos borrower platform puts lenders in the driver’s seat
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the general availability of an admin portal for ...
More Credit Unions Join National Student Loan Marketplace, Showcasing Unique Solutions to Support Students and Families
Credit unions across the country have been deepening their role in education finance, and now, more and more are showcasing ...
New CUES Governance Toolkit Equips CUs to Lead with Confidence and Clarity
CUES is proud to introduce CUES Governance Toolkit, a self-paced, five-part learning series designed to elevate credit union governance through ...
LGE Community Credit Union Named a 2025 AJC Top Workplace
LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
SchoolsFirst Federal Credit Union Raises Awareness for Children’s Hospital Orange County Through the 2025 CHOC Walk in the Park
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, helped ...
Sound Credit Union Reveals 2025 Scholarship Recipients
TACOMA, WA – Sound Credit Union (Sound) is proud to honor the recipients of its 2025 scholarships for the 2025/26 ...
EECU Sponsors New Teacher Grants for Sanger Unified
FRESNO, Calif. (Aug. 15, 2025) – Educational Employees Credit Union (EECU) is proud to partner with the Foundation for Sanger ...
TriUnity Foundation to Host Nationwide Virtual 5K to Support Members Facing Terminal Illness
TriUnity Foundation is proud to announce it is hosting a nationwide virtual 5K this fall to help raise funds to ...
Baker Market Update – Week in Review: August 15, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Meet the Future of CU Leadership: 2025 CUES Emerging Leader Finalists Announced
CUES and partner Currency Marketing are pleased to announce the Final Five selected to compete for the title of the ...
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Many financial institutions assume customers giving high NPS, CSAT, or CES scores are loyal. But data and real-world cases show ...
Credit Unions Expect Tariffs to Dampen Auto Sales but Majority Optimistic About Auto Portfolios
Compared to nine months ago, credit unions are more optimistic about auto finance – 77% vs 57%; majority expect significant ...
Baker Market Update – Week in Review: August 29, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Countdown to Momentum 2025
Momentum 2025 expands on the success of Corporate Central’s Economic Outlook event with three powerful days of learning, networking, and ...
First Northern Credit Union Selects Appli to Modernize Member Lending Experience
Appli, a provider of artificial intelligence-powered financial calculators, today announced that First Northern Credit Union has selected its calculator platform ...
Vizo Financial’s September 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
Huntington Beach Credit Union Appoints Aron Harrington as President/CEO
Huntington Beach, CA, August 20, 2025. Huntington Beach Credit Union (HBCU) has announced the appointment of Aron Harrington as its ...
Strivve Brings One-of-a-Kind Cardholder Experiences as CUNA Strategic Services Newest Alliance Provider
CUNA Strategic Services (CSS) is pleased to introduce their newest strategic alliance with Strivve – a forward-thinking fintech dedicated to ...
TriUnity Foundation Receives Largest Single Investment to Date with Donation from Google
Google has donated $10,000 as part of its Google Ad Grants, which provides nonprofits such as TriUnity Foundation funds in ...
SchoolsFirst Federal Credit Union Receives Four National Awards for Financial Education Initiatives from Credit Union Financial Education Network
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, received ...
Baker Market Update – Week in Review: August 22, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
SECU Foundation Awards $300,000 Grant to Legal Aid of NC to Expand Services in Rural Areas
SECU Foundation recently announced a $300,000 grant to Legal Aid of NC (LANC). The funding will support the software development ...
Alogent Celebrated as a 2025 Metro Atlanta Top Workplace for Second Consecutive Year
Alogent is proud to announce its recognition as a 2025 Top Workplaces winner by the Atlanta Journal-Constitution. This marks the ...
SchoolsFirst Federal Credit Union Donates 3,200 Backpacks Throughout California
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, delivered ...
EECU Makes Homeownership More Attainable with Expanded Loan Options
FRESNO, Calif. (Aug. 20, 2025) – Educational Employees Credit Union (EECU) is making it easier for members to achieve their ...
Appli CEO Tim Pranger to Present AI-Powered Financial Calculator Solutions at FinovateFall 2025
Appli, a provider of artificial intelligence-powered financial calculators, today announced that Founder and CEO Tim Pranger will present at FinovateFall ...
Orianna Valentine Recognized as Certified Credit Union Manager through CUES Emerge Program
Corporate Central proudly celebrates the achievement of Orianna Valentine, CCUFC, CDMP, aPCM®, Marketing Strategist, who has earned the Certified Credit ...
DDJ Myers Becomes One of America’s Credit Unions Inaugural Visionary Providers
Phoenix, AZ – DDJ Myers, the well-known industry thought leader and ALM First Company, has recently joined as one of ...
New admin portal in Cloudvirga’s Tropos borrower platform puts lenders in the driver’s seat
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the general availability of an admin portal for ...
More Credit Unions Join National Student Loan Marketplace, Showcasing Unique Solutions to Support Students and Families
Credit unions across the country have been deepening their role in education finance, and now, more and more are showcasing ...
New CUES Governance Toolkit Equips CUs to Lead with Confidence and Clarity
CUES is proud to introduce CUES Governance Toolkit, a self-paced, five-part learning series designed to elevate credit union governance through ...
LGE Community Credit Union Named a 2025 AJC Top Workplace
LGE Community Credit Union is proud to announce that it has been recognized as a Top Workplace by The Atlanta ...
SchoolsFirst Federal Credit Union Raises Awareness for Children’s Hospital Orange County Through the 2025 CHOC Walk in the Park
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, helped ...
Sound Credit Union Reveals 2025 Scholarship Recipients
TACOMA, WA – Sound Credit Union (Sound) is proud to honor the recipients of its 2025 scholarships for the 2025/26 ...
EECU Sponsors New Teacher Grants for Sanger Unified
FRESNO, Calif. (Aug. 15, 2025) – Educational Employees Credit Union (EECU) is proud to partner with the Foundation for Sanger ...
TriUnity Foundation to Host Nationwide Virtual 5K to Support Members Facing Terminal Illness
TriUnity Foundation is proud to announce it is hosting a nationwide virtual 5K this fall to help raise funds to ...
Baker Market Update – Week in Review: August 15, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Meet the Future of CU Leadership: 2025 CUES Emerging Leader Finalists Announced
CUES and partner Currency Marketing are pleased to announce the Final Five selected to compete for the title of the ...
Support EXP Launches “Beyond the Score” to Help Financial Institutions Spot Risks Hidden Behind Good CX Scores
Many financial institutions assume customers giving high NPS, CSAT, or CES scores are loyal. But data and real-world cases show ...
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
The Meriwest Community Foundation launches with a mission to strengthen communities through financial education and social impact programs. Led by Helen Grays-Jones, our inaugural Executive ...
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
TACOMA, Wash. –Sound Credit Union (Sound) recently hosted its annual employee charity fundraiser benefitting Homes First, a local nonprofit in creating and maintaining safe, healthy, ...
Cloudvirga announces integration between Horizon POS and ICE PPE
Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced a new integration between its Horizon POS platform and the ICE PPE from ...
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Reinventing its previously known Microgrant Program to include both microbusinesses and nonprofits, Verity deepens its commitment to support historically excluded entrepreneurs and organizations.
Baker Market Update – Week in Review: October 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Ryan Suttles Named 2025 CUES Emerging Leader
Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.