The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Making A Difference

SECU Foundation Awards $1.2 Million to Outreach Mission Inc. for Homeless Shelter to Serve Nine Counties

SECU Foundation has awarded $1.2 million to Outreach Mission Inc. (OMI) to construct a new 76-bed shelter in Sanford, doubling ...
Industry Analysis & Trends

Credit Unions and Community Banks Embrace Eltropy’s AI-Powered Conversations Platform As Delinquencies Rise

Eltropy announced that credit unions and community banks across North America are experiencing major reductions in delinquencies after deploying Eltropy’s ...
Marketing

Greater Texas|Aggieland Marketing Campaigns Earn Pinnacle Awards

The Cornerstone Marketing and Business Development Council Honored Greater Texas|Aggieland Credit Union with four Pinnacle awards.
Industry Analysis & Trends

Baker Market Update – Week in Review: May 03, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Corporate Central Welcomes Ryan McMillan Back as Technology Services Director

Corporate Central is delighted to announce the return of Ryan McMillan to the credit union, this time in the esteemed ...
Operations & HR

Redwood Credit Union Announces Election Results for Board of Directors

Redwood Credit Union has re-elected volunteer board members Jeri Hansen, Jim Olmsted, and Rob Eyler. RCU’s board of directors sets ...
Personnel Promotions

Alloya Appoints Tracy Lafferty as CEO of QCash Financial

Alloya Corporate FCU announced today that Tracy Lafferty has been named the Chief Executive Officer of QCash Financial, LLC, a ...
Other

GTE Financial Wins Bronze Stevie® Award At 2024 Stevie Awards For Customer Service Department Of The Year

GTE Financial is proud to announce its Member Care Team won a Bronze Stevie® Award for Customer Service Department of ...
Operations & HR

SECU Board of Directors Honors Rose Skinner for 50 Years of Dedicated Service

In a special presentation, the Board of Directors of State Employees’ Credit Union honored Financial Services Manager Rose Skinner for ...
Strategic Partnerships

Quinte Financial Technologies Forges Dynamic Alliance with Datava

New York City, NY | May 5th 2024 – Quinte Financial Technologies (Quinte), a premier provider of operational excellence through ...
Making A Difference

Gulf Winds Hosts First Charitable Golf Tournament- Raises over $33,000 to Support the Foundation’s Initiatives

On Monday, April 22, the Gulf Winds Cares Foundation proudly hosted its inaugural Chip in Fore Charity Golf Tournament at ...
Strategic Partnerships

Solutions Metrix Partners With Arkatechture

Solutions Metrix and Arkatechture are partnering up to empower credit unions with a comprehensive approach to data analytics, CRM’s, and ...
Making A Difference

Voices for Children of Brazos Valley Receives $10,000 Gift from Aggieland Credit Union

Voices for Children of Brazos Valley (VFC) ended Child Abuse Awareness month on a high note, receiving a financial gift ...
Technology

Maxwell Introduces AskMax, an AI Tool That Transforms the Way Lending Teams Access Mortgage Data

Today, leading mortgage fintech solutions provider Maxwell introduced AskMax, an AI-powered feature within its business intelligence solution that makes mortgage ...
Charity Events

Credit Unions in Massachusetts to Raise Awareness of Dangerous Disease

Credit Unions Kids at Heart, a charitable organization founded by Eastern Corporate Federal Credit Union in 1996, and its participating ...
Making A Difference

Peach State FCU C.A.R.E.S. Foundation Announces Scholarship Recipients

The Peach State FCU C.A.R.E.S. Foundation is pleased to announce this year’s scholarship and educational grant recipients. The Foundation awarded ...
Personnel Promotions

United Federal Credit Union Welcomes New Associate Board Member

United Federal Credit Union is pleased to announce the appointment of Melissa Michael as a new Associate Board Member. Michael ...
Making A Difference

LGE Community Credit Union announces long-term partnership with Cobb County Safety Village Foundation

LGE Community Credit Union has partnered with the Cobb County Safety Village Foundation, supporting and promoting safety education for Cobb ...
Strategic Partnerships

Alloya Corporate Federal Credit Union Joins Prizeout Partners CUSO to Advise on Technology Innovation and Give Member Credit Unions Access to CashBack+

Alongside a growing number of leading credit unions and credit union organizations, Alloya will now offer access to CashBack+ for ...
Industry Analysis & Trends

Eltropy Takes Center Stage at Over 15 Credit Union Events in Two Months

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the company’s accelerating momentum in the credit ...
Personnel Promotions

Corporate Central Welcomes Mari Sommer as Marketing and Events Coordinator

Corporate Central proudly welcomes Mari Sommer as the newest addition to its team, assuming the role of Marketing and Events ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 26, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN AMERICA FOR 2024 BY CARDRATES

BCU is proud to announce that it has been recognized as one of the 10 Most Respected Credit Unions in ...
Other

CU Alliance CUSO Welcomes New Board Member

Houston, TX – April 25, 2024 – CU Alliance, a leading credit union service organization based in Houston, proudly announces ...
Operations & HR

Maine Credit Union League Welcomes Elise Baldacci as Its New President

The Maine Credit Union League is pleased to announce the appointment of Elise Baldacci as its new President, effective June ...
Technology

PSCU/Co-op Solutions’ Integration with Amazon One Enables Pay-by-Palm for Cardholders

PSCU/Co-op Solutions announced the addition of Amazon One to its suite of digital wallet integrations for client card issuers.
Other

45 Credit Unions Show Care for Employees by Partnering with CUSO’s I-Care Health Plan

InterLutions, an employee benefits CUSO, recently welcomed 45 credit unions to its “I-Care Family.” The innovative health plan solution, called ...
Strategic Partnerships

Callahan & Associates and CU Strategic Planning Announce Strategic Alliance

Callahan & Associates and CU Strategic Planning proudly announce their strategic alliance, driven by a shared vision to empower credit ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 19, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Christus Santa Rosa CEO Makes First Pitch for Texas State Baseball and Women’s Health

CHRISTUS Santa Rosa Health System has been making a pitch locally to raise funds for advanced equipment to help Central ...
Making A Difference

SECU Foundation Awards $1.2 Million to Outreach Mission Inc. for Homeless Shelter to Serve Nine Counties

SECU Foundation has awarded $1.2 million to Outreach Mission Inc. (OMI) to construct a new 76-bed shelter in Sanford, doubling ...
Industry Analysis & Trends

Credit Unions and Community Banks Embrace Eltropy’s AI-Powered Conversations Platform As Delinquencies Rise

Eltropy announced that credit unions and community banks across North America are experiencing major reductions in delinquencies after deploying Eltropy’s ...
Marketing

Greater Texas|Aggieland Marketing Campaigns Earn Pinnacle Awards

The Cornerstone Marketing and Business Development Council Honored Greater Texas|Aggieland Credit Union with four Pinnacle awards.
Industry Analysis & Trends

Baker Market Update – Week in Review: May 03, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Operations & HR

Corporate Central Welcomes Ryan McMillan Back as Technology Services Director

Corporate Central is delighted to announce the return of Ryan McMillan to the credit union, this time in the esteemed ...
Operations & HR

Redwood Credit Union Announces Election Results for Board of Directors

Redwood Credit Union has re-elected volunteer board members Jeri Hansen, Jim Olmsted, and Rob Eyler. RCU’s board of directors sets ...
Personnel Promotions

Alloya Appoints Tracy Lafferty as CEO of QCash Financial

Alloya Corporate FCU announced today that Tracy Lafferty has been named the Chief Executive Officer of QCash Financial, LLC, a ...
Other

GTE Financial Wins Bronze Stevie® Award At 2024 Stevie Awards For Customer Service Department Of The Year

GTE Financial is proud to announce its Member Care Team won a Bronze Stevie® Award for Customer Service Department of ...
Operations & HR

SECU Board of Directors Honors Rose Skinner for 50 Years of Dedicated Service

In a special presentation, the Board of Directors of State Employees’ Credit Union honored Financial Services Manager Rose Skinner for ...
Strategic Partnerships

Quinte Financial Technologies Forges Dynamic Alliance with Datava

New York City, NY | May 5th 2024 – Quinte Financial Technologies (Quinte), a premier provider of operational excellence through ...
Making A Difference

Gulf Winds Hosts First Charitable Golf Tournament- Raises over $33,000 to Support the Foundation’s Initiatives

On Monday, April 22, the Gulf Winds Cares Foundation proudly hosted its inaugural Chip in Fore Charity Golf Tournament at ...
Strategic Partnerships

Solutions Metrix Partners With Arkatechture

Solutions Metrix and Arkatechture are partnering up to empower credit unions with a comprehensive approach to data analytics, CRM’s, and ...
Making A Difference

Voices for Children of Brazos Valley Receives $10,000 Gift from Aggieland Credit Union

Voices for Children of Brazos Valley (VFC) ended Child Abuse Awareness month on a high note, receiving a financial gift ...
Technology

Maxwell Introduces AskMax, an AI Tool That Transforms the Way Lending Teams Access Mortgage Data

Today, leading mortgage fintech solutions provider Maxwell introduced AskMax, an AI-powered feature within its business intelligence solution that makes mortgage ...
Charity Events

Credit Unions in Massachusetts to Raise Awareness of Dangerous Disease

Credit Unions Kids at Heart, a charitable organization founded by Eastern Corporate Federal Credit Union in 1996, and its participating ...
Making A Difference

Peach State FCU C.A.R.E.S. Foundation Announces Scholarship Recipients

The Peach State FCU C.A.R.E.S. Foundation is pleased to announce this year’s scholarship and educational grant recipients. The Foundation awarded ...
Personnel Promotions

United Federal Credit Union Welcomes New Associate Board Member

United Federal Credit Union is pleased to announce the appointment of Melissa Michael as a new Associate Board Member. Michael ...
Making A Difference

LGE Community Credit Union announces long-term partnership with Cobb County Safety Village Foundation

LGE Community Credit Union has partnered with the Cobb County Safety Village Foundation, supporting and promoting safety education for Cobb ...
Strategic Partnerships

Alloya Corporate Federal Credit Union Joins Prizeout Partners CUSO to Advise on Technology Innovation and Give Member Credit Unions Access to CashBack+

Alongside a growing number of leading credit unions and credit union organizations, Alloya will now offer access to CashBack+ for ...
Industry Analysis & Trends

Eltropy Takes Center Stage at Over 15 Credit Union Events in Two Months

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today announced the company’s accelerating momentum in the credit ...
Personnel Promotions

Corporate Central Welcomes Mari Sommer as Marketing and Events Coordinator

Corporate Central proudly welcomes Mari Sommer as the newest addition to its team, assuming the role of Marketing and Events ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 26, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU NAMED ONE OF 10 MOST RESPECTED CREDIT UNIONS IN AMERICA FOR 2024 BY CARDRATES

BCU is proud to announce that it has been recognized as one of the 10 Most Respected Credit Unions in ...
Other

CU Alliance CUSO Welcomes New Board Member

Houston, TX – April 25, 2024 – CU Alliance, a leading credit union service organization based in Houston, proudly announces ...
Operations & HR

Maine Credit Union League Welcomes Elise Baldacci as Its New President

The Maine Credit Union League is pleased to announce the appointment of Elise Baldacci as its new President, effective June ...
Technology

PSCU/Co-op Solutions’ Integration with Amazon One Enables Pay-by-Palm for Cardholders

PSCU/Co-op Solutions announced the addition of Amazon One to its suite of digital wallet integrations for client card issuers.
Other

45 Credit Unions Show Care for Employees by Partnering with CUSO’s I-Care Health Plan

InterLutions, an employee benefits CUSO, recently welcomed 45 credit unions to its “I-Care Family.” The innovative health plan solution, called ...
Strategic Partnerships

Callahan & Associates and CU Strategic Planning Announce Strategic Alliance

Callahan & Associates and CU Strategic Planning proudly announce their strategic alliance, driven by a shared vision to empower credit ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 19, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Christus Santa Rosa CEO Makes First Pitch for Texas State Baseball and Women’s Health

CHRISTUS Santa Rosa Health System has been making a pitch locally to raise funds for advanced equipment to help Central ...

Meriwest Credit Union Promotes Jihong Huang to Chief Financial Officer

Meriwest Credit Union proudly announces Jihong Huang as our new Chief Financial Officer. Her proven leadership and financial acumen will drive our mission to deliver ...

Pasadena Federal Credit Union Appoints Hrach Kahwajian as Chief Financial Officer (CFO)

Pasadena, CA, September 11, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Hrach Kahwajian as its new Chief Financial Officer ...

SECU Foundation Awards Peacehaven Farm, Inc. $1 Million for Community Center and Campus Expansion

SECU Foundation has awarded Peacehaven Farm, Inc. in Guilford County with a $1 million grant for the construction of a new community center to help ...

Baker Market Update – Week in Review: September 12, 2025

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.

Corporate One Federal Credit Union Promotes Ryan Murphy to Executive Vice President and Chief Financial Officer

Corporate One Federal Credit Union, a leading provider of investment, funding, and payment solutions for credit unions nationwide, today announced the promotion of Ryan Murphy ...

Filene uncovers strong financial impact for CDFI credit unions

New research from Filene, “Amplifying Your Credit Union’s Mission: Financial and Community Impacts of Being a CDFI,” illustrates how Community Development Financial Institution-certified (CDFI) credit ...
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