The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Personnel Promotions

United Federal Credit Union Names New Mortgage Production Manager in Arkansas

United Federal Credit Union (United) is pleased to announce the appointment of Jason Hedden to Mortgage Production Manager. Hedden is ...
Making A Difference

Jason McPhee Honored with Texas A&M Charles W. Plum Award

The Texas A&M Memorial Student Center Council (MSC) honored Greater Texas|Aggieland Credit Union’s Jason McPhee with the Charles W. Plum ...
Operations & HR

Truliant Is First N.C. Financial Institution to Earn Family Forward N.C. Certification

WINSTON-SALEM, N.C. (April 18, 2024) – Truliant Federal Credit Union recently became North Carolina’s first financial institution to become a ...
Making A Difference

Indiana Members Credit Union Announces 2024 Cancer Awareness Card Beneficiary

Indiana Members Credit Union is pleased to announce the Caroline Symmes Children’s Cancer Endowment as the new member-nominated beneficiary for ...
Other

Shine the Spotlight on Industry Heroes: Nominations Open for 2024 CUES Awards!

Nominations and applications are open for the 2024 CUES Awards & Recognition program now through May 3.
Making A Difference

SafeAmerica Credit Union Announces Their 2024 College Scholarship Winners

For over 30 years SafeAmerica has been an advocate for higher education and has awarded $1,000 scholarships to college or ...
Operations & HR

Listerhill Credit Union Announces Grand Opening of Spring Hill, Tennessee Branch

Listerhill Credit Union is proud to announce the opening of our newest branch in Spring Hill, Tennessee on April 16, ...
Operations & HR

Decade Of Employee Commitment: GTE Financial Recognized As Tampa Bay Times Top Workplace For 10th Consecutive Year

GTE Financial, one of Tampa Bay’s most prominent and locally owned credit unions, is proud to announce they have been ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Melissa Plack as Vice President of Commercial Lending

Gulf Winds Credit Union is pleased to announce the selection of Melissa Plack as its Vice President of Commercial Lending.
Strategic Partnerships

Five New Credit Unions Partner with myCUmortgage for Home Loan Systems and Services

myCUmortgage is excited to announce partnerships with five new credit unions in the first quarter of 2024. New Q1 partners ...
Marketing

Universal 1 Credit Union Named Diamond Awards Recipient Amid Record-Breaking Competition

Universal 1 Credit Union (U1) was among 168 credit unions nationwide named as winners of prestigious Diamond Awards – the ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 12, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

The Keys to Effective Bankruptcy and Repossession Strategies

As consumers struggle to make payments, it is vital for financial institutions to implement successful bankruptcy and repossession strategies. This ...
Personnel Promotions

Yolo Federal Credit Union Announces Key Leadership Positions

Yolo Federal Credit Union is pleased to announce new key leadership positions within the executive team, including Chief Operating Officer, ...
Strategic Partnerships

Neural Payments and Sharetec Partner To Offer Embedded P2P Functionality

Peer-to-peer (P2P) payments pioneer Neural Payments is pleased to announce it has partnered with Sharetec, a progressive, credit union-centric fintech ...
Making A Difference

Indiana Members Credit Union Contributes $2,609 to Noblesville High School

Indiana Members Credit Union presented a check for $2,609 to Noblesville High School as part of an ongoing school spirit ...
Personnel Promotions

United Federal Credit Union Names Zach Thompson Branch Manager in Buchanan

United Federal Credit Union (United) has named Zach Thompson as Branch Manager at its branch at 808 E Front St. ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 05, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

Redwood Credit Welcomes New Vice President of Insurance Services

Redwood Credit Union has hired Forest de Jong as Vice President of insurance services.
Operations & HR

GreenState Credit Union earns National Workplace Honor

GreenState Credit Union was recently honored as the #16 Top Workplace in the Nation, according to USA Today.
Other

Law Enforcement & Technology Federal Credit Union and Justice Federal Credit Union Announce their Intent to Merge

Justice Federal Credit Union and Law Enforcement & Technology Federal Credit Union are excited to announce their intent to merge ...
Lending

Day Air Credit Union Receives 2023 Economic Vehicle Accessibility Award

Day Air Credit Union is delighted to receive the 2023 Economic Vehicle Accessibility Award from Open Lending, a leader in ...
Strategic Partnerships

Corporate Central Announces Strategic Investment in Curql Fund II

Corporate Central is proud to announce it has made a strategic investment in Curql Fund II, an innovative investment fund ...
Personnel Promotions

SDFCU Appoints Jonathan Hernandez as New Chief Lending Officer

State Department Federal Credit Union (SDFCU) is proud to announce the appointment of Jonathan Hernandez as its new Chief Lending ...
Marketing

Greater Texas|Aggieland Credit Union Earned Three Diamond Awards Amid Record-Breaking Competition

Greater Texas|Aggieland Credit Union received the prestigious honor of three Diamond Awards from the America’s Credit Unions Marketing & Business ...
Industry Analysis & Trends

Eltropy Announces Speaker Lineup for EMERGE 2024 — the Premier Event Bringing Generative AI Learning Center Stage for Credit Unions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today unveiled the speaker lineup for its annual EMERGE ...
Marketing

Yolo FCU named Diamond Awards recipient amid record-breaking competition

Yolo Federal Credit Union was among 168 credit unions nationwide named as winners of prestigious Diamond Awards-the Marketing & Business ...
Technology

MeridianLink Powers Enhanced Member Experience for Space Coast Credit Union with Advanced Decisioning Capabilities

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Making A Difference

During March FoodShare Month TopLine Financial Credit Union Members And Employees Give Back To Local Twin Cities Communities

TopLine held a food drive during the month of March for the MN FoodShare March Campaign benefiting three local non-profits, ...
Marketing

GTE Financial Named Diamond Awards Recipient Amid Record-Breaking Competition

Locally owned and operated credit union GTE Financial was among 168 credit unions nationwide named as winners of the prestigious ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Production Manager in Arkansas

United Federal Credit Union (United) is pleased to announce the appointment of Jason Hedden to Mortgage Production Manager. Hedden is ...
Making A Difference

Jason McPhee Honored with Texas A&M Charles W. Plum Award

The Texas A&M Memorial Student Center Council (MSC) honored Greater Texas|Aggieland Credit Union’s Jason McPhee with the Charles W. Plum ...
Operations & HR

Truliant Is First N.C. Financial Institution to Earn Family Forward N.C. Certification

WINSTON-SALEM, N.C. (April 18, 2024) – Truliant Federal Credit Union recently became North Carolina’s first financial institution to become a ...
Making A Difference

Indiana Members Credit Union Announces 2024 Cancer Awareness Card Beneficiary

Indiana Members Credit Union is pleased to announce the Caroline Symmes Children’s Cancer Endowment as the new member-nominated beneficiary for ...
Other

Shine the Spotlight on Industry Heroes: Nominations Open for 2024 CUES Awards!

Nominations and applications are open for the 2024 CUES Awards & Recognition program now through May 3.
Making A Difference

SafeAmerica Credit Union Announces Their 2024 College Scholarship Winners

For over 30 years SafeAmerica has been an advocate for higher education and has awarded $1,000 scholarships to college or ...
Operations & HR

Listerhill Credit Union Announces Grand Opening of Spring Hill, Tennessee Branch

Listerhill Credit Union is proud to announce the opening of our newest branch in Spring Hill, Tennessee on April 16, ...
Operations & HR

Decade Of Employee Commitment: GTE Financial Recognized As Tampa Bay Times Top Workplace For 10th Consecutive Year

GTE Financial, one of Tampa Bay’s most prominent and locally owned credit unions, is proud to announce they have been ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Melissa Plack as Vice President of Commercial Lending

Gulf Winds Credit Union is pleased to announce the selection of Melissa Plack as its Vice President of Commercial Lending.
Strategic Partnerships

Five New Credit Unions Partner with myCUmortgage for Home Loan Systems and Services

myCUmortgage is excited to announce partnerships with five new credit unions in the first quarter of 2024. New Q1 partners ...
Marketing

Universal 1 Credit Union Named Diamond Awards Recipient Amid Record-Breaking Competition

Universal 1 Credit Union (U1) was among 168 credit unions nationwide named as winners of prestigious Diamond Awards – the ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 12, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

The Keys to Effective Bankruptcy and Repossession Strategies

As consumers struggle to make payments, it is vital for financial institutions to implement successful bankruptcy and repossession strategies. This ...
Personnel Promotions

Yolo Federal Credit Union Announces Key Leadership Positions

Yolo Federal Credit Union is pleased to announce new key leadership positions within the executive team, including Chief Operating Officer, ...
Strategic Partnerships

Neural Payments and Sharetec Partner To Offer Embedded P2P Functionality

Peer-to-peer (P2P) payments pioneer Neural Payments is pleased to announce it has partnered with Sharetec, a progressive, credit union-centric fintech ...
Making A Difference

Indiana Members Credit Union Contributes $2,609 to Noblesville High School

Indiana Members Credit Union presented a check for $2,609 to Noblesville High School as part of an ongoing school spirit ...
Personnel Promotions

United Federal Credit Union Names Zach Thompson Branch Manager in Buchanan

United Federal Credit Union (United) has named Zach Thompson as Branch Manager at its branch at 808 E Front St. ...
Industry Analysis & Trends

Baker Market Update – Week in Review: April 05, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Personnel Promotions

Redwood Credit Welcomes New Vice President of Insurance Services

Redwood Credit Union has hired Forest de Jong as Vice President of insurance services.
Operations & HR

GreenState Credit Union earns National Workplace Honor

GreenState Credit Union was recently honored as the #16 Top Workplace in the Nation, according to USA Today.
Other

Law Enforcement & Technology Federal Credit Union and Justice Federal Credit Union Announce their Intent to Merge

Justice Federal Credit Union and Law Enforcement & Technology Federal Credit Union are excited to announce their intent to merge ...
Lending

Day Air Credit Union Receives 2023 Economic Vehicle Accessibility Award

Day Air Credit Union is delighted to receive the 2023 Economic Vehicle Accessibility Award from Open Lending, a leader in ...
Strategic Partnerships

Corporate Central Announces Strategic Investment in Curql Fund II

Corporate Central is proud to announce it has made a strategic investment in Curql Fund II, an innovative investment fund ...
Personnel Promotions

SDFCU Appoints Jonathan Hernandez as New Chief Lending Officer

State Department Federal Credit Union (SDFCU) is proud to announce the appointment of Jonathan Hernandez as its new Chief Lending ...
Marketing

Greater Texas|Aggieland Credit Union Earned Three Diamond Awards Amid Record-Breaking Competition

Greater Texas|Aggieland Credit Union received the prestigious honor of three Diamond Awards from the America’s Credit Unions Marketing & Business ...
Industry Analysis & Trends

Eltropy Announces Speaker Lineup for EMERGE 2024 — the Premier Event Bringing Generative AI Learning Center Stage for Credit Unions

Eltropy, the leading AI-powered conversations platform for community financial institutions (CFIs), today unveiled the speaker lineup for its annual EMERGE ...
Marketing

Yolo FCU named Diamond Awards recipient amid record-breaking competition

Yolo Federal Credit Union was among 168 credit unions nationwide named as winners of prestigious Diamond Awards-the Marketing & Business ...
Technology

MeridianLink Powers Enhanced Member Experience for Space Coast Credit Union with Advanced Decisioning Capabilities

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Making A Difference

During March FoodShare Month TopLine Financial Credit Union Members And Employees Give Back To Local Twin Cities Communities

TopLine held a food drive during the month of March for the MN FoodShare March Campaign benefiting three local non-profits, ...
Marketing

GTE Financial Named Diamond Awards Recipient Amid Record-Breaking Competition

Locally owned and operated credit union GTE Financial was among 168 credit unions nationwide named as winners of the prestigious ...

Sharetec Appoints New CEO and CTO to Elevate Customer Experience and Accelerate Innovation

Sharetec, a leading core processing and digital company known for its bold strategies and powerful technology, recently announced the key appointments of a new Chief ...

Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement

Pasadena, CA, September 2, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Naomi Mead as its new Vice President of ...

Protecht announces Cognita: AI built for governance, risk, and compliance.

Protecht, a global leader in enterprise risk management software, today announces the upcoming release of Cognita, its embedded AI assistant purpose-built for governance, risk, and ...

Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO

Ewing, NJ –Credit Union of New Jersey has selected Timothy Grossman to serve as its new Senior Vice President/Chief Financial Officer (CFO). He was placed by DDJ ...

Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced the launch of its Guided Home Equity Calculator, designed to ...

Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union

Washington, D.C. — September 8, 2025 — Treasury Department Federal Credit Union (TDFCU), Chartered in 1935 to serve employees of the U.S. Treasury Department, it ...
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