The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Strategic Partnerships

GOLD Credit Union Members’ Positive Vote Finalizes Merger Approvals with United Federal Credit Union

Pennsylvania-based GOLD Credit Union (GOLD) expects to officially merge into Michigan-based United Federal Credit Union (United) on Monday, April 1, ...
Personnel Promotions

Educational Federal Credit Union Selects John Sapp as Executive Vice President

Miami, FL, March 22, 2024. Educational Federal Credit Union (EdFed) is pleased to announce the hiring of John Sapp as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 22, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

INOVA Federal Donates $7,969 To World Council of Credit Unions

INOVA recently contributed $7,969 to the World Council of Credit Unions’ (WOCCU) Global Good initiative. The funds were raised through ...
Personnel Promotions

PSCU/Co-op Solutions Appoints Two New Executive Vice Presidents

PSCU/Co-op Solutions has announced the appointment of Vel Davidov to executive vice president, chief financial officer and Michael Summers to ...
Industry Analysis & Trends

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference Ashish Garg and Jenn Quinn from Eltropy to ...
Personnel Promotions

GTE Financial Continues To Elevate Its Team With Several Promotions and New Hires

GTE Financial, one of the largest locally owned and operated financial institutions in Tampa Bay, is pleased to announce the ...
Making A Difference

SECU Foundation Welcomes 16 Non-profits to Mission Development Grant Program With $640,000 in Awards

A new round of Mission Development grants approved by the SECU Foundation Board of Directors welcomes 16 non-profits to the ...
Marketing

U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

The United States Senate Federal Credit Union (USSFCU) proudly announces its nationwide recognition as a recipient of the 2024 Top ...
Lending

CUAC Funds $3.1 Billion in Quality Performing Loans in 2023

Houston, TX – March 21, 2024 – Credit Union Acceptance Company (CUAC, a CU Alliance Company), announced $3.1 Billion in ...
Making A Difference

Centra Credit Union Announces New Financial Empowerment Line of Business

Hello, Please see attached the press release announcing Centra Credit Union’s new financial empowerment line of business named Onward. If ...
Operations & HR

First Florida Live on Both New Rails

Contact: Ashley Daniels ▪ Corporate America Credit Union ▪ 205.441.2589 ▪ adaniels@corpam.org Michelle Troha ▪ First Florida Credit Union ▪ ...
Making A Difference

Indiana Members Credit Union Contributes $1,000 to George Washington High School

Indiana Members Credit Union presented a check for $1,000 to George Washington High School as part of an ongoing school ...
Marketing

Where Are You Going? – A Message From Tony Streeter

Read the most recent release from Tony Streeter the former SVP of Marketing for the SWBC Finacial Institution Group as ...
Charity Events

CREDIT UNIONS FOR KIDS WINE AUCTION CONTINUES RECORD-BREAKING SUPPORT WITH $1.85 MILLION RAISED FOR CHILDREN’S MIRACLE NETWORK HOSPITALS

The Credit Unions for Kids Wine Auction continued its record-breaking streak of raising $1.85 million for the eleven Children’s Miracle ...
Personnel Promotions

Gulf Winds Selects Lynn Crear as Director in Training

Gulf Winds Credit Union is pleased to announce the selection of Lynn Crear as the newest Director in Training for ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Ricardo Loya Urena as Vice President of Technology Operations

Gulf Winds Credit Union is pleased to welcome Ricardo Loya Urena to the team as the new Vice President of ...
Making A Difference

TopLine Credit Union Foundation Awards $30,500 In Scholarships

TopLine Credit Union Foundation has awarded $29,000 in scholarship money to 29 TopLine members who are continuing their post-secondary education. ...
Making A Difference

CORRECTION to names in photo caption – SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation has awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, ...
Other

LGE Community Credit Union recognized with MemberXP 2024 Best of the Best Award for Best Transaction Experience, Best Online Banking Experience

LGE Community Credit Union was recently recognized as a recipient of the 2024 Best of the Best Award, a prestigious ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 15, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU PRESIDENT, CEO MIKE VALENTINE INDUCTED TO CREDIT UNION HOUSE HALL OF LEADERS 

Nominated by the Illinois Credit Union League (ICUL), Mike Valentine, BCU President & CEO, was recently inducted into the Credit ...
Lending

ORIGENCE ANNOUNCES 14 BREAKOUT SESSIONS FOR LENDING TECH LIVE

Origence, the leading lending technology solutions provider for credit unions, announces breakout sessions for its Lending Tech Live ’24 conference, ...
Industry Analysis & Trends

THINK 24 Adds Keynoters: Experts in AI, Organizational Growth to Stimulate New Ideas for Credit Unions

The speaker agenda has expanded with two new noteworthy keynote presenters for THINK 24 from PSCU/Co-op Solutions.
Strategic Partnerships

REGIONAL federal credit union Partners with Sharetec to Elevate Its Operations & Member Experience

Sharetec, a leading provider of cutting-edge core processing software for credit unions, is proud to partner with REGIONAL federal credit ...
Making A Difference

TopLine Financial Credit Union Members And Employees Donate Bedding Items

TopLine Financial Credit Union held their fourth annual Bedding Drive during the month of February benefiting four local non-profits, Avenues ...
Making A Difference

GTE Financial Makes Students’ Dreams A Reality One Putt At A Time At 11th Annual Student Scholarship Scramble

Leading not-for-profit credit union GTE Financial is thrilled to host its 11th annual Scholarship Scramble Golf Tournament to raise funds ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Cal Poly Pomona Partners in Education (PIE) Fellowship Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor for Cal ...
Industry Analysis & Trends

CreditUnions.com Announces 2024 Innovation Series Winners

After weeks of online showcases, CreditUnions.com is proud to announce the winners of the 2024 Innovation series. Member Analytics: Datava ...
Strategic Partnerships

United States Senate Federal Credit Union (USSFCU) Hosts African Confederation of Cooperative Savings & Credit Associations (ACCOSCA) for Strategic Roundtable Discussion

The United States Senate Federal Credit Union (USSFCU) proudly welcomed esteemed members of the African Confederation of Cooperative Savings & ...
Strategic Partnerships

GOLD Credit Union Members’ Positive Vote Finalizes Merger Approvals with United Federal Credit Union

Pennsylvania-based GOLD Credit Union (GOLD) expects to officially merge into Michigan-based United Federal Credit Union (United) on Monday, April 1, ...
Personnel Promotions

Educational Federal Credit Union Selects John Sapp as Executive Vice President

Miami, FL, March 22, 2024. Educational Federal Credit Union (EdFed) is pleased to announce the hiring of John Sapp as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 22, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

INOVA Federal Donates $7,969 To World Council of Credit Unions

INOVA recently contributed $7,969 to the World Council of Credit Unions’ (WOCCU) Global Good initiative. The funds were raised through ...
Personnel Promotions

PSCU/Co-op Solutions Appoints Two New Executive Vice Presidents

PSCU/Co-op Solutions has announced the appointment of Vel Davidov to executive vice president, chief financial officer and Michael Summers to ...
Industry Analysis & Trends

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference Ashish Garg and Jenn Quinn from Eltropy to ...
Personnel Promotions

GTE Financial Continues To Elevate Its Team With Several Promotions and New Hires

GTE Financial, one of the largest locally owned and operated financial institutions in Tampa Bay, is pleased to announce the ...
Making A Difference

SECU Foundation Welcomes 16 Non-profits to Mission Development Grant Program With $640,000 in Awards

A new round of Mission Development grants approved by the SECU Foundation Board of Directors welcomes 16 non-profits to the ...
Marketing

U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

The United States Senate Federal Credit Union (USSFCU) proudly announces its nationwide recognition as a recipient of the 2024 Top ...
Lending

CUAC Funds $3.1 Billion in Quality Performing Loans in 2023

Houston, TX – March 21, 2024 – Credit Union Acceptance Company (CUAC, a CU Alliance Company), announced $3.1 Billion in ...
Making A Difference

Centra Credit Union Announces New Financial Empowerment Line of Business

Hello, Please see attached the press release announcing Centra Credit Union’s new financial empowerment line of business named Onward. If ...
Operations & HR

First Florida Live on Both New Rails

Contact: Ashley Daniels ▪ Corporate America Credit Union ▪ 205.441.2589 ▪ adaniels@corpam.org Michelle Troha ▪ First Florida Credit Union ▪ ...
Making A Difference

Indiana Members Credit Union Contributes $1,000 to George Washington High School

Indiana Members Credit Union presented a check for $1,000 to George Washington High School as part of an ongoing school ...
Marketing

Where Are You Going? – A Message From Tony Streeter

Read the most recent release from Tony Streeter the former SVP of Marketing for the SWBC Finacial Institution Group as ...
Charity Events

CREDIT UNIONS FOR KIDS WINE AUCTION CONTINUES RECORD-BREAKING SUPPORT WITH $1.85 MILLION RAISED FOR CHILDREN’S MIRACLE NETWORK HOSPITALS

The Credit Unions for Kids Wine Auction continued its record-breaking streak of raising $1.85 million for the eleven Children’s Miracle ...
Personnel Promotions

Gulf Winds Selects Lynn Crear as Director in Training

Gulf Winds Credit Union is pleased to announce the selection of Lynn Crear as the newest Director in Training for ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Ricardo Loya Urena as Vice President of Technology Operations

Gulf Winds Credit Union is pleased to welcome Ricardo Loya Urena to the team as the new Vice President of ...
Making A Difference

TopLine Credit Union Foundation Awards $30,500 In Scholarships

TopLine Credit Union Foundation has awarded $29,000 in scholarship money to 29 TopLine members who are continuing their post-secondary education. ...
Making A Difference

CORRECTION to names in photo caption – SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation has awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, ...
Other

LGE Community Credit Union recognized with MemberXP 2024 Best of the Best Award for Best Transaction Experience, Best Online Banking Experience

LGE Community Credit Union was recently recognized as a recipient of the 2024 Best of the Best Award, a prestigious ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 15, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU PRESIDENT, CEO MIKE VALENTINE INDUCTED TO CREDIT UNION HOUSE HALL OF LEADERS 

Nominated by the Illinois Credit Union League (ICUL), Mike Valentine, BCU President & CEO, was recently inducted into the Credit ...
Lending

ORIGENCE ANNOUNCES 14 BREAKOUT SESSIONS FOR LENDING TECH LIVE

Origence, the leading lending technology solutions provider for credit unions, announces breakout sessions for its Lending Tech Live ’24 conference, ...
Industry Analysis & Trends

THINK 24 Adds Keynoters: Experts in AI, Organizational Growth to Stimulate New Ideas for Credit Unions

The speaker agenda has expanded with two new noteworthy keynote presenters for THINK 24 from PSCU/Co-op Solutions.
Strategic Partnerships

REGIONAL federal credit union Partners with Sharetec to Elevate Its Operations & Member Experience

Sharetec, a leading provider of cutting-edge core processing software for credit unions, is proud to partner with REGIONAL federal credit ...
Making A Difference

TopLine Financial Credit Union Members And Employees Donate Bedding Items

TopLine Financial Credit Union held their fourth annual Bedding Drive during the month of February benefiting four local non-profits, Avenues ...
Making A Difference

GTE Financial Makes Students’ Dreams A Reality One Putt At A Time At 11th Annual Student Scholarship Scramble

Leading not-for-profit credit union GTE Financial is thrilled to host its 11th annual Scholarship Scramble Golf Tournament to raise funds ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Cal Poly Pomona Partners in Education (PIE) Fellowship Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor for Cal ...
Industry Analysis & Trends

CreditUnions.com Announces 2024 Innovation Series Winners

After weeks of online showcases, CreditUnions.com is proud to announce the winners of the 2024 Innovation series. Member Analytics: Datava ...
Strategic Partnerships

United States Senate Federal Credit Union (USSFCU) Hosts African Confederation of Cooperative Savings & Credit Associations (ACCOSCA) for Strategic Roundtable Discussion

The United States Senate Federal Credit Union (USSFCU) proudly welcomed esteemed members of the African Confederation of Cooperative Savings & ...

Maine Credit Unions Launch Fraud Awareness Video to Protect Older Mainers

Maine Credit Unions have released a powerful new video to warn Mainers—especially older adults—about the alarming rise in fraud. Drawing on the voices of respected ...

SECU Foundation Awards $170,000 Grant to Carolinas Foundation for Hospice and Home Care

SECU Foundation recently awarded a $170,000 grant to Carolinas Foundation for Hospice and Home Care (CFHHC) to assist with the development and implementation of a ...

EECU Surpasses $5 Billion in Assets, Marking Historic Milestone in Member Growth and Community Impact

FRESNO, Calif. (Sept. 4, 2025) – Educational Employees Credit Union (EECU) is proud to announce it has surpassed $5 billion in assets, a historic milestone ...

For Immediate Release – NACUSO Appoints Randy Salser as President/CEO

Rio Rancho, NM, September 2, 2025. The National Association of Credit Union Service Organizations (NACUSO) has announced the appointment of Randy Salser as its next ...

Prisma Campaigns and Arkatechture Launch Strategic Partnership for Financial Institutions to Turn Data Into Action

MIAMI, September 4, 2025 – Prisma Campaigns, a leading provider of omnichannel marketing automation for financial institutions, and Arkatechture, a data consulting and technology company, ...

DaLand CUSO and Corelation Partner

DaLand CUSO Just Broke Open the $4 Trillion Digital Asset Vault – While Everyone Else is Still Looking for the Key The fintech graveyard is ...
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