The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
From Transaction To Connection
Western Vista Federal Credit Union
This summer, one of our members stopped by the branch to make a quick deposit. As we chatted, she mentioned that she’d just finished her last round of chemotherapy. Her whole face lit up when she said it. You could feel the joy radiating from her. I congratulated her, and she smiled, her voice catching […]
Paycheck Program Eases Shutdown Fears
Navy Federal Credit Union
This spring, Army Veteran Cassandra Clouse was concerned about the impact a possible government shutdown would have on her finances. Now an engineer at the Air Force Research Lab in Ohio, Cassandra feared an indefinite furlough, which would leave her without income she needed to pay regular bills. At the time, Cassandra had taken out […]
“Mr. Mayor” Finds His Way Home
Navy Federal Credit Union
When Air Force Veteran Gil Petrosino didn’t return from his daily walk in Lake Elsinore, CA, his wife Sherry feared the worst. As she searched the town, she spotted a crowd — and to her relief, Gil, in his 80s, was at the center, flanked by a police car and the town’s mayor, Natasha Johnson. […]
Nobody Else Came But Her
Navy Federal Credit Union
Navy Federal Credit Union is known for safeguarding its members’ financial health — but for Angelo Stone, the credit union’s care extended far beyond the expected. A loyal member since Navy Federal protected him from fraud years ago, Stone’s appreciation deepened last fall when assistant branch manager Joi Parker came to his rescue during a […]
Every Moment Matters — And These Belong To Blue
After the devastating loss of their son, Doug and Ramona were faced with overwhelming decisions and expenses. Thankfully, Lou from Blue stepped in — not just as a professional, but as a friend. From notarizing documents to helping with final arrangements, Lou supported them with dignity and heartfelt care. It’s this kind of service that […]
Five Generations, One Credit Union
Signet Federal Credit Union
It started in 1988, when one family member opened a single account at Signet Federal Credit Union. Nearly four decades later, that single account has grown into 22 accounts spanning five generations. Signet has been a part of major milestone, from first cars to dream cars, home remodels to farm equipment, consolidations to investments, and […]
Eltropy Leads Credit Unions and Community Banks into New “Safe AI” Era with Comprehensive AI Suite
BCU Announces 2024 Scholarship Program Recipients
Advia Credit Union Partners with ECHO, Inc to Support Wisconsin Tornado Relief Efforts with $11K Contribution
SchoolsFirst Federal Credit Union Recognized for Diversity, Equity and Inclusion
Advia Credit Union Earns Forbes’ 2024 Best-in-State Recognition
Redwood Credit Union Birthday Benefit Bash Raises Over $24,000 for Local Nonprofits
SECU Foundation Renews Support of Lead for North Carolina with $1 Million Grant
Baker Market Update – Week in Review: July 19, 2024
Illinois Credit Union League Announces 2024 Award Winners
COCC Hosts Successful 2024 Spring Tech Forum and Partners Expo
TruChoice FCU expands leadership team with new promotions
SECU Joins North Carolina Governor’s Office for School Supply Drive to Benefit Teachers and Students
TruPartner Credit Union announces Vice President of Lending
SafeAmerica Credit Union Member Appreciation Week Winner
YMC Elevates Member Web Experience
Christian Financial Awards $15,000 in scholarships to local high school graduates
AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy’s Leadership Summit
Open Lending Partners with Securian Financial Group
Universal 1 Credit Union Hosts Free Community Shred Event to Benefit the American Heart Association
Baker Market Update – Week in Review: July 12, 2024
| Corporate Central Announces Promotion of Shannon Cate to Newly Created Member Experience Role
CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
Eltropy Leads Credit Unions and Community Banks into New “Safe AI” Era with Comprehensive AI Suite
BCU Announces 2024 Scholarship Program Recipients
Advia Credit Union Partners with ECHO, Inc to Support Wisconsin Tornado Relief Efforts with $11K Contribution
SchoolsFirst Federal Credit Union Recognized for Diversity, Equity and Inclusion
Advia Credit Union Earns Forbes’ 2024 Best-in-State Recognition
Redwood Credit Union Birthday Benefit Bash Raises Over $24,000 for Local Nonprofits
SECU Foundation Renews Support of Lead for North Carolina with $1 Million Grant
Baker Market Update – Week in Review: July 19, 2024
Illinois Credit Union League Announces 2024 Award Winners
COCC Hosts Successful 2024 Spring Tech Forum and Partners Expo
TruChoice FCU expands leadership team with new promotions
SECU Joins North Carolina Governor’s Office for School Supply Drive to Benefit Teachers and Students
TruPartner Credit Union announces Vice President of Lending
SafeAmerica Credit Union Member Appreciation Week Winner
YMC Elevates Member Web Experience
Christian Financial Awards $15,000 in scholarships to local high school graduates
AI, Fraud, Delinquency & Growth Strategies: Dive Deep at Eltropy’s Leadership Summit
Open Lending Partners with Securian Financial Group
Universal 1 Credit Union Hosts Free Community Shred Event to Benefit the American Heart Association
Baker Market Update – Week in Review: July 12, 2024
| Corporate Central Announces Promotion of Shannon Cate to Newly Created Member Experience Role
CU Alliance CUSO and Affiliates Rebrand as FOCUSONE™
OCCU adds associate board members, board director
Redwood Credit Union Welcomes Taylor McNeany and Michael Madsen as External Mortgage Loan Officers
Alogent Welcomes Honor Credit Union to the Alogent Family, Modernizing Deposits Automation and Enterprise Content Management Solutions
Garden Savings Federal Credit Union Awards Three Scholarships
Sharetec Experiences Rapid Growth in Puerto Rico with Three Key Partnerships
Corporate Central Pioneers the Future of Payments with Superior ACH Solutions and Beastro Platform Integration
CORRECTION: ORIGENCE RAISES $132,250 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
Del-One Federal Credit Union Adds CU Student Choice Solutions for Student Lending
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
