The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
TowerCares Foundation Awards $150,000 in College Scholarships
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
LGE Community Credit Union Named a 2024 AJC Top Workplace
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
Peach State Credit Union and Pinnacle Credit Union Announce Merger
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
North Bay CU Chooses Sharetec for Its Innovation & Open API
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
TowerCares Foundation Awards $150,000 in College Scholarships
GTE Financial Garners Prestigious 2024 Aetna Workplace Well-being Platinum Award
Gulf Winds Champions Children’s Health with Sponsorship of 2024 Cat Country Cares for Kids Radiothon in Partnership with Ascension Sacred Heart Foundation
LGE Community Credit Union Named a 2024 AJC Top Workplace
Gulf Winds Credit Union Donates to United Fund of Atmore and Brewton
St. Cloud Financial Credit Union announces strategic investment into DaLand CUSO
Peach State Credit Union and Pinnacle Credit Union Announce Merger
SchoolsFirst Federal Credit Union Sponsors Joan Nelson Award Scholarship in San Diego County
Alogent Named Finalist for TAG Fintech ADVANCE Awards, Highlighting Innovation in Enterprise Deposits Automation
Eltropy Climbs to No. 438 on Inc. 5000 Fastest-Growing Companies List for 2024
American Heritage Credit Union Receives 2024 Tekkie Award for Application of Data and Innovation
Inspiration and Dedication: GTE Financial Awards $81,000 In Scholarships To 27 Aspiring Students and $1,039,000 Since 2012
LGE Foundation donates $20,000 to nonprofits in northwest Georgia
CUES and Currency Marketing Announce Finalists for Prestigious Emerging Leader Title
VISA OLYMPIC GAMES PARIS 2024 SWEEPSTAKES FOR BCU – GOLD, SILVER, BRONZE WINNERS ANNOUNCED
Small But Mighty: Webinar to Offer Insight into Turning Challenges of Small Credit Unions into Advantages
$350,000 Grant from SECU Foundation Helps Expand Access to Healthcare Services in Mecklenburg County
North Bay CU Chooses Sharetec for Its Innovation & Open API
Day Air Named Best Lending Institution in Dayton
United States Senate Federal Credit Union Appoints Ricardo Pineres as Chief Risk Officer
Root Out Hunger- Playing What You Want, So Kids Can Eat What They Need 2024
Teachers Federal Credit Union Donates $340,000 To Cohen Children’s Medical Center
Baker Market Update – Week in Review: August 9, 2024
Eltropy’s AI Heads to Shark Tank at LSCU VISION Conference
Sound Credit Union Raises $16,000 for Financial Beginnings in Annual Charity Auction
Valley First Credit Union Appoints Mary Roberts as New Chief Financial Officer
Teachers Federal Credit Union Appoints Scott Gyllensten As Chief Risk Officer.
Clearwater Credit Union Introduces Montana’s First Clean Energy CD
Advia Credit Union Launches Annual School Supply Drive
Day Air Announces Innovative 7.5% APY* Savings Product
OCCU PRESIDENT & CEO NEUMANN RETIRING; SCHUMACHER TO TAKE REINS
First Independent Bank Selects Square 1 Credit Suite by Suntell
PARK COMMUNITY CREDIT UNION FOUNDATION ANNOUNCES $97,960 IN GRANTS THROUGH PATHWAYS TO PROSPERITY PROGRAM
Call for Entries: LAFCU’s 2026 Write to Educate Essay Contest
LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials
CUES and TruStage® Launch Leadership Pathways to Expand Access to Executive-Ready Talent Across the Credit Union System