The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Why I Love Securityplus FCU
I’ve been a member of Securityplus Federal Credit Union since 2013, and the credit union has consistently protected my financial interests. On several occasions, creditors claimed they had not received my payments. However, each time, I was able to visit the credit union, where staff provided all the necessary proof and payment trace information. Thanks […]
Driven By Dreams. Supported By Western Vista.
Western Vista Federal Credit Union
Juan arrived from Mexico searching for the American dream. He spent decades in the United States on a work visa and met Nathan, a member of our team, through his landscaping business. Nathan manages Western Vista’s indirect lending program and is bilingual. Juan speaks English, but like many non-native speakers, he is more comfortable speaking […]
One Member’s Journey From Betrayal To Hope
Several years ago, I had an elderly member reach out to me because his account balances were much lower than he believed they should have been. He was very upset and was asking for assistance. He wanted to go back almost five years on his account to find out where his money went. He pleaded […]
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
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Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
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GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
UMassFive Helps Award $4,000 in Scholarships
Velera Introduces Innovative Onboarding and Project Management Platform
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
Raymond Dorado Appointed to FFIEC State Liaison Committee
Homefield Credit Union Signs Renewal Agreement with Synergent
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
Silver State Schools Credit Union Selects Ken Downs as SVP/ Chief Information Officer
Baker Market Update – Week in Review: July 5, 2024
Corporate Central Promotes Cameron Krueger to Website and Design Specialist
United Federal Credit Union Names New Mortgage Advisor in Fort Smith, Arkansas
Gulf Winds Cares Foundation Donates to Alabama Nonprofits
Alloya Announces Changes in Capital Markets and Investment Services
STEVE DEERE NAMED PRESIDENT AND CEO OF R-G FEDERAL CREDIT UNION
United Federal Credit Union Named to 2024 Top 100 Inspiring Workplaces in North America List
Coastal Credit Union Foundation and Carolinas Credit Union Foundation Award Scholarship Funds to Eleven Students
SchoolsFirst Federal Credit Union and Sacramento Republic FC Recognize Outstanding Teachers and School Employees at Matches Throughout the 2024 Season
Justice Federal Credit Union Announces Merger with Law Enforcement & Technology Federal Credit Union
Coastal Credit Union Foundation and Habitat for Humanity Unveil Latest Home in Chapel Hill
Illinois Credit Union System Announces Leadership Change
ORIGENCE RAISES $132,850 WITH “30 YEARS OF IMPACT” CAMPAIGN DONATING FUNDS TO CHILDREN’S MIRACLE NETWORK HOSPITALS
SECU Foundation Provides Financing for Bertie County Workforce Housing
Baker Market Update – Week in Review: June 28, 2024
GTE Financial Promotes Two Leaders In Operations To Vice President
TopLine Credit Union And Employees Donate Clothing And Shoes
NASCUS Issues Comments on NCUA’s Part 749 Record Retention and Preservation Rule
Eltropy Announces Key Enhancements to Unified Conversations Platform
United Federal Credit Union Names New Mortgage Advisor in Springdale, AR
NEFCU AND VSECU ANNOUNCE NEW NAME AND BRAND
UMassFive Helps Award $4,000 in Scholarships
Velera Introduces Innovative Onboarding and Project Management Platform
U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post!
Raymond Dorado Appointed to FFIEC State Liaison Committee
Homefield Credit Union Signs Renewal Agreement with Synergent
Corporate Central Welcomes Prabhakar Konduru as Senior Cloud Solutions Engineer
For Immediate Release: Central Willamette Credit Union Selects Luisa Herrera as Chief Experience Officer (CXO)
Interra Credit Union Partners With Arkatechture to Build Data Warehouse
CES Credit Union Appoints Mike Copley as President/CEO
BECU members help direct $450,000 to nonprofits through People Helping People Awards
Coastal Credit Union Collects Toys for 200 Children in Salvation Army Angel Tree Program
Informed.IQ Secures $63 Million from Invictus Growth Partners to Advance AI-Powered Fraud Prevention and Loan Verification
Vizo Financial Gives Back more than $4.8 Million to Capital Members
Baker Market Update – Week in Review: December 12, 2025