The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
New Think Tank Roster to Guide Filene’s Research and Incubation in 2024
Representing 35 credit unions and credit union system organizations, Filene Research Institute’s Think Tank serves as the voice of the ...
Corporate Central Appoints Val Mindak as Board Chair and Announces Executive Committee
Corporate Central is pleased to announce that Val Mindak was appointed as board Chair effective January 17. Mindak has been ...
Newsweek Names Redwood Credit Union One of “America’s Best Credit Unions”
Newsweek Names Redwood Credit Union One of “America’s Best Credit Unions”
Eltropy Announces e-Merge 2024 User Conference
Eltropy, the leading digital communication solutions for credit unions and community banks, will host its second annual user conference e-Merge ...
Baker Market Update – Week in Review: January 26, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Contributes $1,961 to Center Grove High School
Indiana Members Credit Union presented a check for $1,961 to Center Grove High School as part of an ongoing school ...
BCU NAMED ONE OF BEST CREDIT UNIONS OF 2024 BY CNET
BCU is proud to have once again topped CNET’s list of Best Credit Unions of 2024. The list was determined ...
GTE Financial Named America’s Best Regional Banks and Credit Unions By Newsweek
Tampa-based credit union GTE Financial is proud to announce Newsweek has named the institution one of America’s Best Regional Banks ...
TopLine Financial Credit Union Recognized For Outstanding Marketing Efforts
TopLine was honored with two marketing awards from the Minnesota Credit Union Network (MnCUN). The Minnesota Credit Union Network Marketing ...
AltaOne Federal Credit Union Partners with PSCU/Co-op Solutions for Card Processing Services
PSCU/Co-op Solutions today announced its partnership with AltaOne Federal Credit Union (AltaOne) to provide debit and credit card processing services ...
Alogent Celebrates Homebase Credit Union as a New Logo for Payment Solutions and Enterprise Content Management
By leveraging multiple Alogent solution suites across various deposits lines of business and internal workflows, Homebase Credit Union will benefit ...
Advia Credit Union Excited for Future Growth in Illinois
Advia is excited to announce growth in Illinois – bringing additional opportunities to members in northeastern Illinois. The Board of ...
LoanStreet Releases Performance Analytics for Loan Portfolios
LoanStreet has extended its Performance Analytics suite – previously limited to analyzing loan participations – to an institution’s entire loan ...
Support EXP Credit Union Clients Achieve “World Class” NPS® Performance in 2023
Support EXP’s clients continue to achieve world-class performance, as measured by Net Promoter Score (NPS). The 2023 NPS average of ...
SchoolsFirst Federal Credit Union Sponsors Los Rios Community College District Spring Convocation
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor of the ...
THINK 24 Theme “Experience is Everything” Unveiled for Annual Event
PSCU/Co-op Solutions today released new details for the upcoming THINK 24 conference scheduled for May 7-10 in Nashville, Tenn. True ...
SafeAmerica Credit Union Raises $10,000 For Local Bay Area Food Banks
SafeAmerica Credit Union’s annual Love To Give holiday food drive was held November 1, 2023 through January 15, 2024. Their ...
Elan Charitable Giving Program Expands to 30 Communities
Learn how the Elan Charitable Giving program is expanding its reach in 2024 and the impact $375,000 is making in ...
Aurora Advantage, Powered by CSPI, Signs 5 Credit Union Clients for Aurora Document Solution
Aurora Advantage, Powered by CSPI, a leading innovator in the credit union industry specializing in core banking, digital banking, and ...
State Department Federal Credit Union appoints Rachel Rust as Chief Experience Officer and promotes Victor Hall to Chief Retail Officer
State Department Federal Credit Union (SDFCU) proudly announces the appointment of Rachel Rust as its new Chief Experience Officer. Rachel ...
Baker Market Update – Week in Review: January 19, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Streamlines In-Branch Experiences With New Lobby Management Solution
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced the launch of Lobby Management – a ...
United Federal Credit Union Promotes Three to Director Roles to Start New Year
United Federal Credit Union (United) in St. Joseph, Michigan, announced the promotion of three current employees to director level positions ...
Advia Credit Union Welcomes Rafael Castañeda to its Volunteer Board as Associate Director
Advia Credit Union is thrilled to announce the addition of Rafael Castañeda to its Board of Directors. Castañeda, a resident ...
Universal 1 Credit Union Brand Refresh
Dayton, Ohio – Universal 1 Credit Union (U1) is excited to announce a brand refresh. After careful consideration and planning, ...
Indiana Members Credit Union Contributes $1,600 to Red Pride Booster Club
Indiana Members Credit Union presented a check for $1,600 to the Red Pride Booster Club, which supports Plainfield High School ...
Sharetec Signs on 22 New CUs in 2023
Sharetec, a leading innovator in core processing software for credit unions, celebrated a record year, partnering with 22 new credit ...
SchoolsFirst Federal Credit Union Sponsors First Annual Coastal Catholic Classic Basketball Showcase
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, today announced that the credit union ...
Gulf Winds Cares Foundation Announces $25,000 in Scholarships Available for Local Students
Gulf Winds Credit Union is pleased to announce the Gulf Winds Cares Foundation will be awarding $25,000 in scholarships for ...
Whitefish Credit Union Announces Record-High Dividend Payment
Whitefish Credit Union has reached a significant milestone in its 90-year history, distributing over $38 million in dividends to its ...
New Think Tank Roster to Guide Filene’s Research and Incubation in 2024
Representing 35 credit unions and credit union system organizations, Filene Research Institute’s Think Tank serves as the voice of the ...
Corporate Central Appoints Val Mindak as Board Chair and Announces Executive Committee
Corporate Central is pleased to announce that Val Mindak was appointed as board Chair effective January 17. Mindak has been ...
Newsweek Names Redwood Credit Union One of “America’s Best Credit Unions”
Newsweek Names Redwood Credit Union One of “America’s Best Credit Unions”
Eltropy Announces e-Merge 2024 User Conference
Eltropy, the leading digital communication solutions for credit unions and community banks, will host its second annual user conference e-Merge ...
Baker Market Update – Week in Review: January 26, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Indiana Members Credit Union Contributes $1,961 to Center Grove High School
Indiana Members Credit Union presented a check for $1,961 to Center Grove High School as part of an ongoing school ...
BCU NAMED ONE OF BEST CREDIT UNIONS OF 2024 BY CNET
BCU is proud to have once again topped CNET’s list of Best Credit Unions of 2024. The list was determined ...
GTE Financial Named America’s Best Regional Banks and Credit Unions By Newsweek
Tampa-based credit union GTE Financial is proud to announce Newsweek has named the institution one of America’s Best Regional Banks ...
TopLine Financial Credit Union Recognized For Outstanding Marketing Efforts
TopLine was honored with two marketing awards from the Minnesota Credit Union Network (MnCUN). The Minnesota Credit Union Network Marketing ...
AltaOne Federal Credit Union Partners with PSCU/Co-op Solutions for Card Processing Services
PSCU/Co-op Solutions today announced its partnership with AltaOne Federal Credit Union (AltaOne) to provide debit and credit card processing services ...
Alogent Celebrates Homebase Credit Union as a New Logo for Payment Solutions and Enterprise Content Management
By leveraging multiple Alogent solution suites across various deposits lines of business and internal workflows, Homebase Credit Union will benefit ...
Advia Credit Union Excited for Future Growth in Illinois
Advia is excited to announce growth in Illinois – bringing additional opportunities to members in northeastern Illinois. The Board of ...
LoanStreet Releases Performance Analytics for Loan Portfolios
LoanStreet has extended its Performance Analytics suite – previously limited to analyzing loan participations – to an institution’s entire loan ...
Support EXP Credit Union Clients Achieve “World Class” NPS® Performance in 2023
Support EXP’s clients continue to achieve world-class performance, as measured by Net Promoter Score (NPS). The 2023 NPS average of ...
SchoolsFirst Federal Credit Union Sponsors Los Rios Community College District Spring Convocation
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor of the ...
THINK 24 Theme “Experience is Everything” Unveiled for Annual Event
PSCU/Co-op Solutions today released new details for the upcoming THINK 24 conference scheduled for May 7-10 in Nashville, Tenn. True ...
SafeAmerica Credit Union Raises $10,000 For Local Bay Area Food Banks
SafeAmerica Credit Union’s annual Love To Give holiday food drive was held November 1, 2023 through January 15, 2024. Their ...
Elan Charitable Giving Program Expands to 30 Communities
Learn how the Elan Charitable Giving program is expanding its reach in 2024 and the impact $375,000 is making in ...
Aurora Advantage, Powered by CSPI, Signs 5 Credit Union Clients for Aurora Document Solution
Aurora Advantage, Powered by CSPI, a leading innovator in the credit union industry specializing in core banking, digital banking, and ...
State Department Federal Credit Union appoints Rachel Rust as Chief Experience Officer and promotes Victor Hall to Chief Retail Officer
State Department Federal Credit Union (SDFCU) proudly announces the appointment of Rachel Rust as its new Chief Experience Officer. Rachel ...
Baker Market Update – Week in Review: January 19, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Eltropy Streamlines In-Branch Experiences With New Lobby Management Solution
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), today announced the launch of Lobby Management – a ...
United Federal Credit Union Promotes Three to Director Roles to Start New Year
United Federal Credit Union (United) in St. Joseph, Michigan, announced the promotion of three current employees to director level positions ...
Advia Credit Union Welcomes Rafael Castañeda to its Volunteer Board as Associate Director
Advia Credit Union is thrilled to announce the addition of Rafael Castañeda to its Board of Directors. Castañeda, a resident ...
Universal 1 Credit Union Brand Refresh
Dayton, Ohio – Universal 1 Credit Union (U1) is excited to announce a brand refresh. After careful consideration and planning, ...
Indiana Members Credit Union Contributes $1,600 to Red Pride Booster Club
Indiana Members Credit Union presented a check for $1,600 to the Red Pride Booster Club, which supports Plainfield High School ...
Sharetec Signs on 22 New CUs in 2023
Sharetec, a leading innovator in core processing software for credit unions, celebrated a record year, partnering with 22 new credit ...
SchoolsFirst Federal Credit Union Sponsors First Annual Coastal Catholic Classic Basketball Showcase
SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, today announced that the credit union ...
Gulf Winds Cares Foundation Announces $25,000 in Scholarships Available for Local Students
Gulf Winds Credit Union is pleased to announce the Gulf Winds Cares Foundation will be awarding $25,000 in scholarships for ...
Whitefish Credit Union Announces Record-High Dividend Payment
Whitefish Credit Union has reached a significant milestone in its 90-year history, distributing over $38 million in dividends to its ...
Baker Market Update – Week in Review: July 3, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Sound Credit Union Completes Conversion of Washington Business Bank
TACOMA, Wash. – On Saturday, June 28, 2025, Sound Credit Union (Sound), headquartered in Tacoma, successfully completed the system conversion of Washington Business Bank (OTCPK: ...
Coastal Credit Union Transforms Headquarters for Hybrid Work and Collaboration
Coastal Credit Union has completed a transformative renovation of its headquarters in Raleigh, NC. What began as a response to space constraints evolved into a ...
Corporate Central Launches Business ACH, Empowering Credit Unions to Deliver Modern Payment Solutions to Business Members
Corporate Central is proud to announce the official launch of Business ACH, the first solution under its growing Beastro Business suite of digital payment services. ...
Inman honors Cloudvirga CEO Maria Moskver with third consecutive Best of Finance award
Maria Moskver, CEO of Cloudvirga, has been named to Inman’s Best of Finance list for a third consecutive year. She was recognized for work helping ...
Redwood Credit Union Named to Newsweek’s America’s Greatest Midsize Workplaces 2025
Redwood Credit Union (RCU) is proud to be recognized as one of America’s Greatest Midsize Workplaces 2025 by Newsweek.