The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Strategic Partnerships

REGIONAL federal credit union Partners with Sharetec to Elevate Its Operations & Member Experience

Sharetec, a leading provider of cutting-edge core processing software for credit unions, is proud to partner with REGIONAL federal credit ...
Making A Difference

TopLine Financial Credit Union Members And Employees Donate Bedding Items

TopLine Financial Credit Union held their fourth annual Bedding Drive during the month of February benefiting four local non-profits, Avenues ...
Making A Difference

GTE Financial Makes Students’ Dreams A Reality One Putt At A Time At 11th Annual Student Scholarship Scramble

Leading not-for-profit credit union GTE Financial is thrilled to host its 11th annual Scholarship Scramble Golf Tournament to raise funds ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Cal Poly Pomona Partners in Education (PIE) Fellowship Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor for Cal ...
Industry Analysis & Trends

CreditUnions.com Announces 2024 Innovation Series Winners

After weeks of online showcases, CreditUnions.com is proud to announce the winners of the 2024 Innovation series. Member Analytics: Datava ...
Strategic Partnerships

United States Senate Federal Credit Union (USSFCU) Hosts African Confederation of Cooperative Savings & Credit Associations (ACCOSCA) for Strategic Roundtable Discussion

The United States Senate Federal Credit Union (USSFCU) proudly welcomed esteemed members of the African Confederation of Cooperative Savings & ...
Strategic Partnerships

CU Alliance Announces Expanded Partnership with Las Colinas FCU to Offer CU Certified™ Vehicle Service Contracts

Houston, TX | March 11, 2024 – CU Alliance® (CUA), a leading Credit Union Service Organization (CUSO) based in Houston, ...
Personnel Promotions

Jason Endsley Joins Greater Texas to Oversee, Expand Payment Services

Greater Texas Credit Union has added seasoned payments professional Jason Endsley to its management team as Vice President, Payments Strategy ...
Lending

Centra Credit Union welcomes Jessica Cecil as new VP Commercial Relationship Manager

Hello, Please see the attached press release announcing Jessica Cecil as Centra’s new VP Commercial Relationship Manager, serving Centra’s southern ...
Strategic Partnerships

United States Senate Federal Credit Union CEO Meets with Federal Reserve Board and CFPB Leadership Advocating for Credit Unions and Their Members

United States Senate Federal Credit Union (USSFCU) President and CEO Timothy Anderson was invited to attend a meeting with Federal ...
Industry Analysis & Trends

40% of Americans Anticipate Financial Challenges in 2024, According to MeridianLink Survey

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Making A Difference

SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, and ...
Making A Difference

Indiana Members Credit Union Contributes $498 to Johnson Memorial Hospital Foundation

Indiana Members Credit Union presented a check for $498 to Johnson Memorial Hospital Foundation as part of an ongoing debit ...
Technology

Connect FSS Selects Vertifi Software for FedNow Instant Payments Solution

Connect FSS, the US-based Software as a Service technology and digital banking provider, has selected Vertifi Software, LLC, a wholly ...
New Product Releases

Prizeout partners with credit unions to launch CashBack+

Prizeout, the advertising and financial technology company that helps put money back into people’s pockets, has launched CashBack+, a white ...
Personnel Promotions

United Federal Credit Union Names Jennifer Strefling Director of Internal Audit

United Federal Credit Union (United) has appointed Jennifer Strefling as Director of Internal Audit at its corporate headquarters in St. ...
Other

PSCU/Co-op Solutions Finalize Agenda and Events for Member Forum 2024

PSCU/Co-op Solutions has announced the final keynote speaker and panel participants for Member Forum 2024.
Personnel Promotions

New Hire Press Release from The Baker Group

We are excited to announce the hiring of Jeff Varner to lead our loan trading team and bolster Baker Loan ...
Strategic Partnerships

25 Sharetec CUs Signed on to SavvyMoney in 2023

Sharetec, a leading innovator in core processing software, signed 25 credit union partners to SavvyMoney in 2023.
Lending

ORIGENCE LENDING SERVICES FUNDS $6.38 BILLION IN CREDIT UNION LOANS FOR 400,000 MEMBERS IN 2023

Origence Lending Services (OLS), a division of Origence, funded $6.38 billion in loans with 160 credit unions, benefitting more than ...
Strategic Partnerships

Member Home Loan Welcomes River City FCU to Expand Mortgage Offerings

Houston, TX | March 6, 2024. Member Home Loan® (MHL), a leading mortgage service provider and subsidiary of CU Alliance, ...
Charity Events

At TruChoice Federal Credit Union, donating to local charities is as easy as swiping your credit card

TruChoice members choose to be a ‘TruHero’ every time they use their TruHero credit card. A portion of the interchange ...
Personnel Promotions

Corporate Central Names Kevin Chiappetta SVP/Chief Education & Research Officer to Leverage Vast Institutional Knowledge and Expertise

Corporate Central is proud to announce Kevin P. Chiappetta, CFA, has accepted a position as SVP/Chief Education & Research Officer. ...
Personnel Promotions

Adam Stone Accepts Role as President of QuantyPhi; Aligns Focus with Integration and Technology Advancements in Balance Sheet Management

QuantyPhi, a balance sheet optimization CUSO for credit unions, is pleased to announce Adam Stone has accepted the position as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 1, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Blue Federal Credit Union’s Merger with Aventa Credit Union Is Official

Aventa Credit Union, based in Colorado Springs, has fully merged with Blue Federal Credit Union, based in Cheyenne Wyoming. The ...
Personnel Promotions

OCCU announces three new leaders

OCCU has added three new members to its leadership team: Courtney Cook, Justin Lu and Tim Strinz.
Making A Difference

Indiana Members Credit Union Announces New Lawrence Central High School Debit Card

Indiana Members Credit Union announces it has partnered with Lawrence Central High School to offer a Lawrence Central Bears themed ...
Technology

CREDIT UNIONS GET A BOOST TO AI ADOPTION WITH AI-AUTOMATED UNDERWRITING TEST DRIVE

Origence, the leading credit union lending technology company in the U.S., and Zest AI, the leader in AI-automated underwriting, announced ...
Technology

CREDIT UNIONS GET A BOOST TO AI ADOPTION WITH AI-AUTOMATED UNDERWRITING TEST DRIVE

Origence, the leading credit union lending technology company in the U.S., and Zest AI, the leader in AI-automated underwriting, announced ...
Strategic Partnerships

REGIONAL federal credit union Partners with Sharetec to Elevate Its Operations & Member Experience

Sharetec, a leading provider of cutting-edge core processing software for credit unions, is proud to partner with REGIONAL federal credit ...
Making A Difference

TopLine Financial Credit Union Members And Employees Donate Bedding Items

TopLine Financial Credit Union held their fourth annual Bedding Drive during the month of February benefiting four local non-profits, Avenues ...
Making A Difference

GTE Financial Makes Students’ Dreams A Reality One Putt At A Time At 11th Annual Student Scholarship Scramble

Leading not-for-profit credit union GTE Financial is thrilled to host its 11th annual Scholarship Scramble Golf Tournament to raise funds ...
Making A Difference

SchoolsFirst Federal Credit Union Sponsors Cal Poly Pomona Partners in Education (PIE) Fellowship Awards

SchoolsFirst Federal Credit Union, the largest credit union serving school employees and their families, served as a sponsor for Cal ...
Industry Analysis & Trends

CreditUnions.com Announces 2024 Innovation Series Winners

After weeks of online showcases, CreditUnions.com is proud to announce the winners of the 2024 Innovation series. Member Analytics: Datava ...
Strategic Partnerships

United States Senate Federal Credit Union (USSFCU) Hosts African Confederation of Cooperative Savings & Credit Associations (ACCOSCA) for Strategic Roundtable Discussion

The United States Senate Federal Credit Union (USSFCU) proudly welcomed esteemed members of the African Confederation of Cooperative Savings & ...
Strategic Partnerships

CU Alliance Announces Expanded Partnership with Las Colinas FCU to Offer CU Certified™ Vehicle Service Contracts

Houston, TX | March 11, 2024 – CU Alliance® (CUA), a leading Credit Union Service Organization (CUSO) based in Houston, ...
Personnel Promotions

Jason Endsley Joins Greater Texas to Oversee, Expand Payment Services

Greater Texas Credit Union has added seasoned payments professional Jason Endsley to its management team as Vice President, Payments Strategy ...
Lending

Centra Credit Union welcomes Jessica Cecil as new VP Commercial Relationship Manager

Hello, Please see the attached press release announcing Jessica Cecil as Centra’s new VP Commercial Relationship Manager, serving Centra’s southern ...
Strategic Partnerships

United States Senate Federal Credit Union CEO Meets with Federal Reserve Board and CFPB Leadership Advocating for Credit Unions and Their Members

United States Senate Federal Credit Union (USSFCU) President and CEO Timothy Anderson was invited to attend a meeting with Federal ...
Industry Analysis & Trends

40% of Americans Anticipate Financial Challenges in 2024, According to MeridianLink Survey

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Making A Difference

SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, and ...
Making A Difference

Indiana Members Credit Union Contributes $498 to Johnson Memorial Hospital Foundation

Indiana Members Credit Union presented a check for $498 to Johnson Memorial Hospital Foundation as part of an ongoing debit ...
Technology

Connect FSS Selects Vertifi Software for FedNow Instant Payments Solution

Connect FSS, the US-based Software as a Service technology and digital banking provider, has selected Vertifi Software, LLC, a wholly ...
New Product Releases

Prizeout partners with credit unions to launch CashBack+

Prizeout, the advertising and financial technology company that helps put money back into people’s pockets, has launched CashBack+, a white ...
Personnel Promotions

United Federal Credit Union Names Jennifer Strefling Director of Internal Audit

United Federal Credit Union (United) has appointed Jennifer Strefling as Director of Internal Audit at its corporate headquarters in St. ...
Other

PSCU/Co-op Solutions Finalize Agenda and Events for Member Forum 2024

PSCU/Co-op Solutions has announced the final keynote speaker and panel participants for Member Forum 2024.
Personnel Promotions

New Hire Press Release from The Baker Group

We are excited to announce the hiring of Jeff Varner to lead our loan trading team and bolster Baker Loan ...
Strategic Partnerships

25 Sharetec CUs Signed on to SavvyMoney in 2023

Sharetec, a leading innovator in core processing software, signed 25 credit union partners to SavvyMoney in 2023.
Lending

ORIGENCE LENDING SERVICES FUNDS $6.38 BILLION IN CREDIT UNION LOANS FOR 400,000 MEMBERS IN 2023

Origence Lending Services (OLS), a division of Origence, funded $6.38 billion in loans with 160 credit unions, benefitting more than ...
Strategic Partnerships

Member Home Loan Welcomes River City FCU to Expand Mortgage Offerings

Houston, TX | March 6, 2024. Member Home Loan® (MHL), a leading mortgage service provider and subsidiary of CU Alliance, ...
Charity Events

At TruChoice Federal Credit Union, donating to local charities is as easy as swiping your credit card

TruChoice members choose to be a ‘TruHero’ every time they use their TruHero credit card. A portion of the interchange ...
Personnel Promotions

Corporate Central Names Kevin Chiappetta SVP/Chief Education & Research Officer to Leverage Vast Institutional Knowledge and Expertise

Corporate Central is proud to announce Kevin P. Chiappetta, CFA, has accepted a position as SVP/Chief Education & Research Officer. ...
Personnel Promotions

Adam Stone Accepts Role as President of QuantyPhi; Aligns Focus with Integration and Technology Advancements in Balance Sheet Management

QuantyPhi, a balance sheet optimization CUSO for credit unions, is pleased to announce Adam Stone has accepted the position as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 1, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Other

Blue Federal Credit Union’s Merger with Aventa Credit Union Is Official

Aventa Credit Union, based in Colorado Springs, has fully merged with Blue Federal Credit Union, based in Cheyenne Wyoming. The ...
Personnel Promotions

OCCU announces three new leaders

OCCU has added three new members to its leadership team: Courtney Cook, Justin Lu and Tim Strinz.
Making A Difference

Indiana Members Credit Union Announces New Lawrence Central High School Debit Card

Indiana Members Credit Union announces it has partnered with Lawrence Central High School to offer a Lawrence Central Bears themed ...
Technology

CREDIT UNIONS GET A BOOST TO AI ADOPTION WITH AI-AUTOMATED UNDERWRITING TEST DRIVE

Origence, the leading credit union lending technology company in the U.S., and Zest AI, the leader in AI-automated underwriting, announced ...
Technology

CREDIT UNIONS GET A BOOST TO AI ADOPTION WITH AI-AUTOMATED UNDERWRITING TEST DRIVE

Origence, the leading credit union lending technology company in the U.S., and Zest AI, the leader in AI-automated underwriting, announced ...

Alogent’s Unify Named Finalist for Best Consumer Payments Solution at The PayTech Awards USA

Alogent’s Unify has been selected as a finalist for “Best Consumer Payments Solution” at The PayTech Awards USA. Unify consolidates all item processing workflows into ...

SchoolsFirst Federal Credit Union and Sacramento Republic Football Club Honor Sacramento 2026 Teachers of the Year

SchoolsFirst Federal Credit Union recognized eleven educators as Sacramento County’s 2026 Teachers of the Year in an on-field ceremony at the Sacramento Republic Football Club ...

Redwood Credit Union inspires hope by supporting foster youth

On Monday, October 13, while most financial institutions observed a federal holiday, RCU continued its tradition of dedicating the day to making meaningful change through ...

Peach State FCU Welcomes Dr. Lori Brownlee-Brewton to Board of Directors

Peach State Federal Credit Union is pleased to welcome Dr. Lori Brownlee-Brewton to its Board of Directors. Dr. Brewton currently serves as the Superintendent of ...

Cloudvirga integrates Horizon POS with Stewart Valuation Intelligence to streamline appraisal ordering

Cloudvirga, a Stewart-owned provider of digital point-of-sale platforms for lenders, today announced the integration of its Horizon POS with Stewart Valuation Intelligence, LLC (SVI), a ...

Elan Credit Card Donates $75,000 to Local Communities on Credit Union Day

(Minneapolis, MN) — Inspired by the passion and dedication of our credit union partners, Elan Credit Card (Elan) has donated $75,000 to celebrate Credit Union ...
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