The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Hope In A Hard Time
A member called us just after getting out of the hospital, worried about her finances. She was approved for disability, but it wouldn’t start for another month, and her bills were already overdue. I listened to her concerns and immediately looked for solutions. I was able to secure a three-month deferment on her loan, so […]
A Family Tradition Of Food And Finance
Visit one of Austin’s Galaxy Cafe locations and you’ll instantly feel welcome. Cafe co-owner Kelly C. says that’s how he feels when he visits UFCU. Kelly has been a UFCU member since he started out in the food-service industry as a dishwasher in 1989. In 2004, the original Galaxy Cafe opened in South Austin, the […]
Turning A Homeownership Dream Into A Reality
For Henry, buying a first home from out of state could have been a complicated and stressful experience, but with GreenState Credit Union, it was smooth, personal, and even inspiring. From start to finish, the process took about a month. With most communication handled through text, email, and DocuSign, Henry appreciated how efficient and easy […]
Building Futures, One Youth Account At A Time
I recently helped a mother who visited our branch with questions about our youth accounts. She was clearly interested in making informed financial decisions for her children, so I took the time to walk her through our youth account options in detail. I explained the benefits, features, and long-term value of starting financial education early. […]
Big Dreams Wrapped In A Custom Bow Tie
Lake Trust Credit Union
Bleu Bowtique, a men’s clothier in Detroit, started from humble beginnings. Ne’Gyle Beaman’s passion for fashion gave him the idea to make custom bow ties, which he started selling at local craft fairs. But when it was time to scale his business, he couldn’t find funding for the equipment he needed. His business was in […]
Guiding Generations Toward Financial Confidence
I recently helped a member who had opened a share and a checking account based on a recommendation she had received from her friend but had yet to make the final decision to move her entire relationship to Redwood Credit Union. Our member stated she has received positive feedback from friends and RCU and wanted […]
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
SchoolsFirst FCU and Sacramento Republic FC Surprise and Honor 10 School Employees From Sacramento Area
AccuAccount Wins Best-in-Class Loan Management System at IBSi Global FinTech Innovation Awards (GFIA) 2025
Maine Family Federal Credit Union Donates $15,000 to Support Hunger Relief in Maine
Coastal Credit Union Announces Leadership Promotions in Lending Division
EECU’s Mobile Branch Brings Financial Services to Rural Fresno County Residents
Cloudvirga’s New Integration With ICE PPE Enables Loan Officers To Shop Rates, Validate Eligibility And Manage Locks Within Horizon POS
5Point Credit Union Partners with Arkatechture to Enable Historical Data Analysis and Personalize Member Experience