The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
From Employee To Entrepreneur
AltaOne Federal Credit Union
When the owners of Bakersfield Carpet Cleaning, a trusted family-owned business, decided it was time to retire, it marked the end of one chapter and the beginning of another. For Britany L., a single mother working a 9-to-5 as an accountant, it was the opportunity she had been waiting for. Ready to take a leap […]
Building Credit and Confidence Together
New Horizon Federal Credit Union
This story is about a member who purchased a used vehicle from his dad, which became his first car with a payment and gave him the opportunity to begin building his credit. After successfully paying off the loan, he was able to build his credit score to 750, allowing him to co‑sign on his girlfriend’s […]
A Lifeline During Unrelenting Change
Commodore Perry Federal Credit Union
A long-time member, who relocated out of state several years ago, has continued to maintain her banking relationship with the credit union. Since her move, she has faced a series of difficult personal and financial challenges. After being diagnosed with a tumor that required treatment, her work hours were significantly reduced, which led to financial […]
Finding Financial Breathing Room
New Horizon Federal Credit Union
This story is about a single male member who had taken a month off work due to switching jobs and came in looking for help properly budgeting his finances. During our meeting, we reviewed his pay dates, monthly bills, and discussed how adjusting the timing of some expenses could improve his overall monthly outlook. The […]
Stability For A Father And Three Daughters
California Credit Union
A father in his late 50s was struggling to secure a home loan due to the financial challenges of a divorce after 20 years of marriage. He was referred to me by a partner to help finance a vehicle he received as part of the divorce settlement. The situation was especially difficult because the car […]
Commitment That Led To The Keys
Commodore Perry Federal Credit Union
A married couple came to us seeking a mortgage to purchase a family home. One member’s grandmother was moving into assisted living, and they were determined to keep the home in the family. They had been actively participating in our BOSS program to prepare for budgeting a mortgage payment and understanding the full costs of […]
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Baker Market Update – Week in Review: January 9, 2026
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
Sharetec Appoints New Chief Information & Security Officer
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
CU NextGen Acquires Constellation Digital Partners
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
Vizo Financial’s January 2026 Education Calendar
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
BCU Named A Computerworld 2026 Best Place To Work In IT
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Baker Market Update – Week in Review: December 19, 2025
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
SchoolsFirst Federal Credit Union Earns Seven Diamond Awards from America’s Credit Unions
OCEANAIR FCU TO LAUNCH SUITE OF STUDENT CHOICE LENDING SOLUTIONS
Spotlighting the Industry’s Trailblazers: 2026 CUES Awards Nominations Now Open
Mainstreet Credit Union Selects Arkatechture as Strategic Data Analytics Partner to Accelerate Digital Transformation
BCU SHINES IN 2026 DIAMOND AWARDS HONORING MARKETING EXCELLENCE
LGE Community Credit Union recognized with Diamond Award for outstanding social media efforts