The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Celebrations For A Member’s Cap And Keys
OceanAir Federal Credit Union
The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big difference. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an […]
Storage And Staff Help After A Tornado
When a tornado struck in 2021, Credit Union of Texas came together to help neighbors. It provided pods for families to store household goods while they worked to clear out destroyed homes and sent staff volunteers to support on-the-ground recovery efforts.
A Bear And A Boost To Send A Young Member Off To College
OceanAir Federal Credit Union
The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big dillerence. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an […]
A Branch Family Awaits Its Newest Member
OceanAir Federal Credit Union
The Micro Member Experience is our way of adding a personal touch to our services. On occasion, we reach out to our members with small gestures that make a big dillerence. Whether it’s a handwritten note, a personalized financial tip, or a surprise token of appreciation, these moments are to remind members that they’re an […]
Financial Independence Makes Golden Years Brighter
CSE Federal Credit Union
For Jackie and David, retirement didn’t look the way they imagined. Between bills, limited income, and no room for life’s little joys — like Jackie’s favorite thing to eat, ice cream — they found themselves relying on their kids more than they wanted to. Then, thanks to a little encouragement from their daughter, Rachel, they […]
A New Home And A New Start
Industrial Credit Union
I had a member who had an opportunity to purchase a trailer for her and her family (husband and two children). The trailer was being sold by a private seller and the asking price was $20,000. The member did not have the time or the money to explore mortgage options so she thought that a […]
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
ALM First Wins Top Workplaces Culture Excellence Award
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Baker Market Update – Week in Review: November 07, 2025
FAMILY TRUST FEDERAL CREDIT UNION NAMED BEST MORTGAGE LENDER/BROKER IN THE POST AND COURIER’S BEST OF YORK COUNTY AWARDS
Meriwest Credit Union Executive Named 2025 C-Suite Award Winner by Silicon Valley Business Journal
EECU Sponsors Magic of Storytelling Event Bringing Books to Fresno Students
Synergent and Partner Credit Unions Honored with Four MAC Award Wins
Open Lending Launches ApexOne Auto to Expand Auto Lending Decisioning to Full Spectrum of Borrowers
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
ALM First Wins Top Workplaces Culture Excellence Award
Mid-Hudson Valley Federal Credit Union Selects Razi Qadri as President/CEO
Baker Market Update – Week in Review: November 07, 2025
FAMILY TRUST FEDERAL CREDIT UNION NAMED BEST MORTGAGE LENDER/BROKER IN THE POST AND COURIER’S BEST OF YORK COUNTY AWARDS
Meriwest Credit Union Executive Named 2025 C-Suite Award Winner by Silicon Valley Business Journal
EECU Sponsors Magic of Storytelling Event Bringing Books to Fresno Students
Synergent and Partner Credit Unions Honored with Four MAC Award Wins
Open Lending Launches ApexOne Auto to Expand Auto Lending Decisioning to Full Spectrum of Borrowers
BECU continues expansion with new locations in Auburn, Liberty Lake, and Mercer Island
SchoolsFirst FCU’s Kristin Crellin Named 2026 CSUF Vision & Visionaries Distinguished Alumna
Coastal Credit Union’s Creighton Blackwell Inducted into African American Credit Union Hall of Fame
Hanscom Federal Credit Union Selects Corelation’s KeyStone to Advance Its Members First Mission and Long-Term Innovation
Credit Union West Partners with Arkatechture to Advance Enterprise Data & Analytics Capabilities
Vizo Financial Launches DefaultSleuth to Help Credit Unions Shift from Reactive Collections to Proactive Risk Prevention