The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Clothes And Kindness For A Member In Need
Affinity Plus Federal Credit Union
When Sarah walked into the Winona branch to open a new account, no one expected how much her visit would impact the day. She didn’t have proof of address, so after chatting with Neelie, she headed to the Winona State Housing office and returned shortly after. While waiting, staff overheard Sarah on the phone with […]
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
Quick Thinking And Sound Systems Prevent Heartbreak
Logix Federal Credit Union
A member of Logix was in the process of buying their first home. They were excited that their hard work of saving and preparing was finally paying off. They received instructions by email from an escrow company on where to send their down payment and closing funds. To their shock, they were notified by our […]
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
EECU and Merced County Office of Education Celebrate Excellence in Education
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
EECU Provides Financial Education at Parenting Student Conference
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
Baker Market Update – Week in Review: September 26, 2025
EECU and Madera County Superintendent Honor County’s Top Educators
Vizo Financial’s October 2025 Education Calendar
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
Vizo Financial Celebrates a Successful 2025 Financial Conference
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
ACUMA Elects New Board Officers
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
2025 ALM First Financial Forum Kicks-Off, Welcoming Over 200 Financial Professionals
Baker Market Update – Week in Review: September 19, 2025
Raymond James Weekly Economics Commentary
First Capital Federal Credit Union Modernizes Payment Processing with Alogent’s Cloud-Based Unify Platform
NASCUS Awards Janet Powell with the Prestigious 2025 Pierre Jay Award
Redwood Credit Union members save more than $1.5 million through new financial tools and coaching program
Alogent Named Finalist in AI and Mobile Banking Categories of 2025 Luminaries Awards
SECU Foundation Grants $350,000 to Imprints Cares to Support New Family Resource Center
Arkatechture Announces Launch of AI Data Analyst Tool: ArkaIQ
Indiana Members Credit Union Recognized at Best Regional Credit Union by Newsweek and Indianapolis Community Choice Awards
SchoolsFirst FCU Raised More Than $3.3M for Children’s Miracle Network
Will Valadez Earns SPHR Credential, Advancing Strategic HR Leadership at Corporate Central
Registration Now Open for ALM First’s 2026 Derivatives Symposium
Corporate One Successfully Closes Inaugural Multi-Seller Prime Auto Securitization