2019 Innovation Series: Innovations In Member Experience
Join the CreditUnions.com team for our Innovation Series, where four hand-picked member solutions providers share their innovations with you.
Join the CreditUnions.com team for our Innovation Series, where four hand-picked member solutions providers share their innovations with you.
Join Anita Newton, chief innovation officer for CommunityAmerica Credit Union, and Callahan & Associates for a discussion about how the credit union’s innovation lab puts member experience first and what the cooperative has learned about developing tools that members will adopt.
Join the CreditUnions.com team for our inaugural Innovation Series, where four hand-picked lending solutions providers share their awesome innovations with you.
Join the CreditUnions.com team for our inaugural Innovation Series, where four hand-picked mobile solutions providers share their awesome innovations with you.
Learn how developing a better understanding of marketplace dynamics and consumer expectations can empower your credit union to innovate effectively and serve current and prospective members more efficiently, responsively, and sustainably.

As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.

Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.

Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.

The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.

Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.

As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.

How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.

As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.