A member came to me frustrated after 20 years in the United States without visible credit. He dreamed of owning a home but didn’t know where to start.
We sat down together and talked through his options. I suggested he begin with a secured credit card and explained how to use it to build credit. The member took my advice, made on-time payments, and watched his credit score rise for the first time. Soon, he qualified for an unsecured card and is now preparing to apply for a mortgage.
Seeing his excitement and confidence grow was inspiring. Helping members like him realize their dreams is what makes my work meaningful every day.
This story was submitted by Yanira M. Medina, Relationship Specialist, Chartway Credit Union.
