The member came to the credit union seeking a short-term refinance to regain control of her finances. Her goal was to consolidate debt, address collections to improve her credit score, and access approximately $15,000 to help her son with college expenses. Although her current credit score did not meet secondary market guidelines, her overall financial profile told a much stronger story. The member has owned her home for more than 19 years and has carried the primary financial responsibility for her household while her husband has struggled with consistent employment. Many of her more recent credit challenges reflected her efforts to support her son’s education. By refinancing her home with the credit union, the member was able to lower her monthly payments by $792.
This significant reduction allows her to better manage her debt, make consistent on-time payments, and begin rebuilding her credit. This refinance provided more than just financial relief. It offered stability, peace of mind, and the opportunity to strengthen her financial future while continuing to support her family.