The Driving Force Behind American 1’s Auto Lending
June 7, 2021
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Nearly two-thirds of the credit union’s loans have four wheels. What are the keys to success for this mid-size Michigan cooperative?
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Digital Car Sales: 5 Best Practices For A Booming Business
June 7, 2021
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How pairing up with an online used car retailer has helped Digital Federal Credit Union serve members during social distancing, play to partner popularity, and update an old sales model.
Limited Vehicle Supply And Rising Prices In 2021: The Perfect Storm Or Smooth Sailing For Lenders?
June 7, 2021
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Residual-based financing can help close the growing affordability gap as market demand soars for both used and new vehicles.
Delinquency Management During Coronavirus
June 7, 2021
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Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
A Lean, Green Lending Machine
May 31, 2021
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Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
Credit Union Investment Balances Surpass $700 Billion
May 31, 2021
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COVID-19 relief payments underpin a continued surge in deposits, challenging loan and investment portfolios to keep pace.
Acquiring Outside Talent Begins From Within
May 31, 2021
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The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.
Credit Unions Must Double Down On Digital To Meet Member Needs
May 31, 2021
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The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
Conversations Transform Members’ Finances At Teachers Credit Union
May 24, 2021
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Top-Level Takeaways Members’ financial health and wellbeing are tied to mission, vision, and values statements at Teachers Credit Union. A formal training program provides guidance to front-line employees on how to build deeper connections during member interactions. Teachers Credit Union ($4.2B, South Bend, IN) ties the health and wellbeing of its members to its mission,
What’s In A Name: Bilingual Business Development Director
May 24, 2021
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Kenia Calderon Ceron is forging a deeper relationship between Iowa’s biggest financial cooperative and the state’s growing Latino population.
The Driving Force Behind American 1’s Auto Lending
Nearly two-thirds of the credit union’s loans have four wheels. What are the keys to success for this mid-size Michigan cooperative?
Digital Car Sales: 5 Best Practices For A Booming Business
How pairing up with an online used car retailer has helped Digital Federal Credit Union serve members during social distancing, play to partner popularity, and ...
Limited Vehicle Supply And Rising Prices In 2021: The Perfect Storm Or Smooth Sailing For Lenders?
Residual-based financing can help close the growing affordability gap as market demand soars for both used and new vehicles.
Delinquency Management During Coronavirus
Collections strategies should consider the outsourcing of early stage delinquency to experience the cost savings and compliant expertise as the delinquency rate remains uncertain.
A Lean, Green Lending Machine
Iowa’s largest credit union has spent nearly two decades becoming the state’s go-to lender. How did it get here? And what comes next?
Credit Union Investment Balances Surpass $700 Billion
COVID-19 relief payments underpin a continued surge in deposits, challenging loan and investment portfolios to keep pace.
Acquiring Outside Talent Begins From Within
The home-grown talent acquisition department at Suncoast Credit Union relies on analytics and communication to keep the ranks full.
Credit Unions Must Double Down On Digital To Meet Member Needs
The opportunity and competitive challenge has never been greater, and now is the time to take the digital initiative.
Conversations Transform Members’ Finances At Teachers Credit Union
Top-Level Takeaways Members’ financial health and wellbeing are tied to mission, vision, and values statements at Teachers Credit Union. A formal training program provides guidance ...
What’s In A Name: Bilingual Business Development Director
Kenia Calderon Ceron is forging a deeper relationship between Iowa’s biggest financial cooperative and the state’s growing Latino population.
Browse Topics
Manufactured Homes Help Close The Housing Affordability Gap
Aaron Passman
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
How Prepared Are U.S. Workers For Retirement? The Answer Is, ‘Not Well.’
Andrew Lepczyk
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
What’s In A Name: Chief People And Technology Officer
Savana Morie
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Callahan & Associates
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.