Industry Trends: Member Relationships (3Q19)
Product penetration rates hit all-time highs in most major categories, as memberships and member relationships continue to rise.
Product penetration rates hit all-time highs in most major categories, as memberships and member relationships continue to rise.
As employee productivity rises industrywide, so, too, does compensation.
Third quarter deposit performance resulted in slightly eased liquidity pressures.
First mortgage origination growth tops 12% as refinancing opportunities fuel activity.
Despite slowing consumer demand across the country, auto loans remain big business for credit unions. However, this is a segment worth tracking in the months to come.
Real comments from online review sites to inform strategies, policies, and practices.
Callahan’s associates offer their take on the best books for credit union leaders.
Can you sniff out these 10 credit union names that will leave you feeling hungry?
The most successful decade in the history of the movement is coming to an end. How can credit unions prepare for what comes next?
In Arizona, first mortgage balances and share draft penetration hit decade-plus highs.

CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.

A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.

Kirtland Credit Union’s five-tiered scoring system and rigorous approval process might look like red tape, but it’s streamlining resource allocation and improving efficiency for credit union for growth.

Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.

After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.

Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.

The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.

Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Make Plans For 2020