What’s In A Name: Chief Growth Officer
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
Five can’t-miss data points this week on CreditUnions.com.
Callahan’s Erik Payne and the credit union’s CEO David Southall discuss Innovations’ recovery efforts in the wake of disaster.
The movement’s continuing growth in membership is accompanied by growing engagement.
Applying for a mortgage can be stressful and opaque. A new platform from the nation’s largest credit union improves the experience for would-be homeowners.
A new member experience initiative at CommunityAmerica Credit Union puts the future of members into the hands with the most skin in the game — their own.
In the age of chatbots and virtual assistants, frustrated members respond to a human touch — and ear.
A bigger team and new channels are just two of the advancements that help the California credit union better address member feedback.
Callahan clients comprise majority of top credit unions in America.
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.

Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.

Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.

A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.

A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.

Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.

Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.

How can credit unions stay true to their mission while evolving to meet modern needs?

Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.