Chip Filson examines credit unions that are performing phenomenally well in an environment that has many financial institutions struggling. The common factor in all of these cases is a unique vision which drives strategy.
Repossessions are a money loser, many credit unions say. Most credit unions have little positive to say about repossessed autos. The economy has taken its toll in the past few years, increasing bankruptcies and subsequently increasing a credit union’s occasional need for repossessions, leaving credit unions with autos they do
What plan did one CU follow that has 30% of their members, well above the national average, using eStatements? Can it help your credit union too?
It’s hard to believe that the E-statement industry is already over 3 years old. In that short period of time, the concept has evolved from being a way to save time and money on statement delivery, to a powerful interactive marketing tool. Second generation E-statements are a powerful communication tool that can deliver value to your
During the past ten years, credit union strategy has been mostly the attempt to extend existing businesses’ capabilities. This includes adding new markets, improving balance sheet products and developing new channel outlets such as shared branches or indirect auto lending. The result is a bigger credit union, but with the s
Last Thursday and Friday, Callahan’s held its Quarterly Credit Union Trendwatch Call with Chip Filson leading a discussion on the latest topics in the credit union industry. Part of the discussion was centered on dealing with the recent large share inflows and managing a growing investment portfolio.
During a time of credit union mortgage success, Air Academy has increased mortgage production as well as member service.
Account aggregation technology was introduced to the credit union community with much fanfare several years ago. As recently as 2001, research firms predicted adoption rates of up to 19 million users nationwide by the end of this year. In contrast, the latest estimates are that only 3 million financial service customers will use it
Hear the story of how Wauna Credit Union motivated a member to improve his credit.
Electronic delivery channels have expanded credit unions’ reach, but effectively marketing through those services takes its own strategy.
Having weathered a difficult five years, U.S households have modestly improved their financial situation in the short term; their long-term prognosis is murkier.
Third quarter performance data is a reminder that credit unions perform best when conditions are hardest.
From cross-cooperative collaboration to well-timed relief products and services, credit unions are lightening the holiday budget burden.
Amid a turbulent financial landscape, credit unions across the country stepped in with lending, grants, and community partnerships to support small businesses and entrepreneurs.
The Arizona-based credit union has revamped its approach to financial education and community partnerships to better serve the needs of its market.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
From the boardroom to the branch floor, credit union leaders share thoughts on being different, embracing challenges, keeping mission top of mind, and more.
The right people in the right positions can make a meaningful difference in driving success and exploring opportunities.
The editorial team at Callahan & Associates weighs in on stories that defined 2025 through actionable strategies, meaningful insights, and perspectives that continue to influence the cooperative movement.