Why Is This Prepaid Worth $5 A Month?
March 16, 2015
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A Texas credit union uses its prepaid debit card to provide lower-income members with access to affordable, multi-channel service.
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5 EMV Decisions Every Credit Union Must Make
March 16, 2015
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A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.
Segmented Card Incentive Hits 200% ROI
March 16, 2015
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How Preferred Credit Union used a one-two punch of high-tech segmenting and low-tech mailing to double its debit ROI.
What Does Fourth Quarter Data Mean For The Risk-Based Capital Proposal?
March 12, 2015
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Year-end data clearly proves there is no capital problem or shortfall in the credit union system.
Another Flop In Retail Sales
March 12, 2015
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Poor weather and cloudy consumer moods drag down retail performance, to the apparent surprise of economists.
Why Tax Reform Can Threaten The Credit Union Tax Exemption
March 12, 2015
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An explanation of the most recent threat to the industry’s exemption.
The Link Between Call Centers And Net Promoter Scores
March 11, 2015
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The kind of service that boosts the scores also serves as a guide for improving call center operations.
Promises And Paranoia At The GAC
March 11, 2015
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Regulators and legislators promise reform to skeptical audience, plus other observations from four days in DC.
Online Forum Allows Credit Unions to Discuss Investment Yields, Non-Interest Income
March 10, 2015
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Last Thursday, in a continuing series of best practices and performance analysis webinars, Callahan & Associates organized Playing in the Big Leagues. This online seminar featured 25 credit unions from across the country, all between $100-250 million in assets, discuss
The Role Of Technology In Credit Union Management
March 9, 2015
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Doug True, CEO of FORUM Credit Union, talks about the role of technology in the modern financial services landscape.
Why Is This Prepaid Worth $5 A Month?
A Texas credit union uses its prepaid debit card to provide lower-income members with access to affordable, multi-channel service.
5 EMV Decisions Every Credit Union Must Make
A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.
Segmented Card Incentive Hits 200% ROI
How Preferred Credit Union used a one-two punch of high-tech segmenting and low-tech mailing to double its debit ROI.
Another Flop In Retail Sales
Poor weather and cloudy consumer moods drag down retail performance, to the apparent surprise of economists.
Why Tax Reform Can Threaten The Credit Union Tax Exemption
An explanation of the most recent threat to the industry's exemption.
The Link Between Call Centers And Net Promoter Scores
The kind of service that boosts the scores also serves as a guide for improving call center operations.
Promises And Paranoia At The GAC
Regulators and legislators promise reform to skeptical audience, plus other observations from four days in DC.
Online Forum Allows Credit Unions to Discuss Investment Yields, Non-Interest Income
Last Thursday, in a continuing series of best practices and performance analysis webinars, Callahan & Associates organized Playing in the Big Leagues. This online ...
The Role Of Technology In Credit Union Management
Doug True, CEO of FORUM Credit Union, talks about the role of technology in the modern financial services landscape.
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AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
What Does Fourth Quarter Data Mean For The Risk-Based Capital Proposal?