Aaron Passman
Aaron Passman is the editorial director at Callahan & Associates, overseeing the company’s online and print publications. He spent more than a decade as a journalist before joining Callahan, and his extensive experience covering the credit union industry includes serving as a reporter and editor for Credit Union Journal and overseeing its 2020 merger into American Banker. Aaron holds a Bachelor’s degree from the University of Kansas and lives near Kansas City with his family.
How Charlotte Metro’s Matrix Makes Big Data Byte-Sized
This North Carolina credit union scores with targeted marketing driven by philosophy of dealing with the data it can handle.
Understanding The Value Of Early Adopters
Members who more readily accept new self-service options are a market segment worth cultivating.
Trade Brick-And-Mortar For Brick And Better
New technology combines the relationship-building benefits of the branch with the barrier-busting reach of remote capabilities.
What’s On Your Wrist? Credit Unions Out Front On Wearable Apps
Community institutions are leading the big banks in rolling out apps for Apple and Android wrist gear.
The Engine of the Institution
Products and services drive organic growth and deeper relationships at United FCU.
Deliver Before You Promise
SFFCU’s uncommon rebranding approach is turning heads in the Bay area.
Bringing Hope Back to the Bay
Economic turbulence had an entire Florida community singing the blues, but the reinvigoration of a cooperative vornerstone is set to change the outlook in 2011.
Arrowhead Flies Straight in 2010
California’s Arrowhead Credit Union shows a tenacious turnaround, making tough decisions, and running lean and mean in the recovering marketplace.
Topple Biometric Barriers
Service Credit Union demonstrates the value of enhanced authentication and explains how to make biometric measures work for your institution.
Back In Brick
CommunityAmerica uses diverse branch types and an emphasis on relationships to ensure brick and mortar is worth building.