E.C. Harrison
E.C. Harrison is a freelance writer for Callahan & Associates. With more than 25 years of experience in writing and editing, he has spent most of his career helping readers understand the latest developments in technology, financial services, and government affairs. He has previously served as a newspaper writer and editor, magazine editor, book editor, speechwriter, and digital marketing manager.
E.C. has received numerous awards for public service, news writing, technology research papers, and marketing/advertising material. A native of South Carolina, he holds a bachelor’s degree in English from the University of South Carolina, where he specialized in creative writing and minored in news-editorial journalism.
What Is The State Of Secondary Capital At U.S. Credit Unions?
E.C. Harrison
November 18, 2019
Interest in secondary capital is growing, and new strategies, larger loans, and precedent-setting decisions by the NCUA could dramatically change the way credit unions deploy ...
8 Avenues To Avoid A Fair Lending Exam
E.C. Harrison
November 4, 2019
Three credit union leaders talk about tactics to keep lending in line with federal regulations.
The Role Of Lakota Federal Credit Union In A Banking Desert
E.C. Harrison
October 25, 2019
As the cooperative celebrates its third anniversary, a survey shows 31% of members have opened a savings account for the first time in their lives.
Inside Sound Credit Union’s Much-Debated Bank Acquisition
E.C. Harrison
October 21, 2019
With credit union acquisitions of banks on the rise, the ABA has gone on the offensive. Sound CU shares why its recent purchase of The ...
6 Ways To Build A Better Benefits Package
E.C. Harrison
October 15, 2019
HR departments are combining wages, bonuses, and retirement with telecommuting, quiet rooms, and family leave to build attractive benefits packages.
6 Steps To Prepare For A Credit Card Breach
E.C. Harrison
September 9, 2019
High-profile breaches are commonplace, but members still expect immediate action, fast resolution, and clear communication. Experts at Wright-Patt Credit Union share the best ways to ...
An Enhanced Digital Experience Catches The Fast Track At 121 Financial
E.C. Harrison
July 29, 2019
Leaders at the Florida credit union offer expert advice on how to elicit more from tech vendors and engage members in product testing.
Trigger Words And Complaint Resolution At A Florida Credit Union
E.C. Harrison
July 26, 2019
In the age of chatbots and virtual assistants, frustrated members respond to a human touch — and ear.
7 Strategies To Support Self-Service
E.C. Harrison
July 8, 2019
Technology tips to lower call center volumes and deepen interactions with members.
Tips For Growing Small Business Loans ― And Managing The Risk
E.C. Harrison
June 17, 2019
Four credit unions with deep experience in SBA lending weigh in on building an effective program that frees up capital and minimizes risk.