Erik Payne
The Driving Decision To Offer Auto Leases
Ohio-based Directions Credit Union has originated $104 million in auto leases since 2012. Here’s how.
How PenFed Improved Its Branch Experience
One-hour wait times at a branch in Puerto Rico inspired the Virginia credit union to open a second branch in a San Juan suburb.
How A Baton Rouge-Based Credit Union Serves The Underserved
Tips from LA Capitol’s CEO on working with the NCUA, what to look for in different markets, and successful product designs.
How Partners FCU Markets What Its Members Want
The credit union's integrated marketing campaigns help spread and support the messages from its sole sponsor group.
3 Ways To Reward Loyal Members
Credit unions in Texas, Tennessee, and Arizona share pricing structures and best practices for relationship-based loan products.
3 Takeaways From Trendwatch 3Q 2016
Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?
A Strategy To Borrow Responsibly And Save Sensibly
Freedom First’s microloan program helps low-income members build credit and a nest egg.
Make A WISH. Buy A Home.
Funds from an FHLB program helps TruWest Credit Union put members into affordable homes.
The Chicago Cubs Will Win The 2016 World Series
And we can prove it with credit union data.