Marc Rapport
Members Wanted Their Relief Checks. This Credit Union Ensured They Got Them.
Our Community parsed ACH data to identify errors in routing numbers. Then, it helped members correct the numbers to ensure the timely delivery of coronavirus ...
Predictive Analytics In Play At BCU
The suburban Chicago shop is building out models to prepare for a surge in delinquencies and charge-offs.
Fighting Off Pandemic-Inspired Fraudsters
Credit unions, insurers, and suppliers share tech tools for educating staff and members as fraudsters target coronavirus relief channels.
How To Use Analytics To Identify At-Risk Members
Three credit unions share what they’re learning at the leading edge of data diving to spot troubling trends and troubled members as the movement deals ...
Why 2 Credit Unions Are Reserving More For Loan Risk
CFOs from Workers and Patelco share their thinking about what’s to come and what they’re doing to prepare.
How 6 Credit Unions Cope With Mortgage Madness
Rate locks and staffing boosts are two ways credit unions are pushing through mortgage applications in today’s ultra-low rate environment.
7 Credit Unions. 2 Questions About Prepping For More Pandemic Fallout
Cooperatives from coast to coast are boosting PLL and collections while continuing member outreach.
How RBFCU Cultivated Staff’s Skills While Saving Members’ Finances
A pandemic response brought the Texas cooperative to a new level of teamwork and learning.
Risky Business: Compliance And Change On Overdrive At WSECU
Responding to the pandemic is helping this Evergreen State cooperative test its appetite for risk and its ability to adapt.
Good Timing: Distributed Ledgers Launch During The Pandemic
Several cooperatives are going live with blockchain-based contactless authentication after years on the drawing boards.