Speak Credit Union, Re-Imagine HR, And More

Five can’t-miss data points this week on CreditUnions.com.

This week, CreditUnions.com offers credit unions a vocabulary guide for new hires, profiles a credit union re-imaging HR, shows how to earn a merit badge in personal financial management, and more.

Here are five can’t-miss data points:


The credit union industry is full of acronyms. We’ve collected 28 of the most common to help new hires or new members learn the lingo.

Read How To Speak Credit Union.



Adele Glenn is an emerging channels innovation architect at Credit Human Federal Credit Union, a title she’s held for three years. According to her job description, the person holding this role is accountable for adding value for the future, which requires the holding together of business in the present while at the same time building for the future. What do her day-to-day responsibilities look like?

Read: What’s In A Name: Emerging Channels Innovation Architect.


In 2010, the Boy Scouts Capitol Area Council of Austin asked A+ Federal Credit Union to create a program to help Scouts earn their personal management badge. Today, the credit union has helped more than 600 boy scouts earn their merit badge and also offers a similar curriculum for area Girl Scouts. Learn more about the program and its curriculum.

Read: How To Earn A Merit Badge In Financial Management.


When the head of training at Pennsylvania State Employees Credit Union told her employer she planned to retire in six months, the Keystone State cooperative took the opportunity and the time to closely evaluate the role of training as an HR function. At that time, PSECU’s vice president of HR oversaw two managers whose teams handled very different responsibilities. One employee headed up functional areas, such as employment, compensation, and payroll. A second employee led training, which required a more creative bent. That would change.

Read: A Re-Imagining Of HR.


Nearly 40% of the nation’s 5,689 credit unions have an investment or loan or both in a CUSO. There are about 1,100 CUSOs, with about 380 of them multi-owned and more than 700 wholly owned. And credit unions that participate in CUSOs are growing in numbers and outpace those who don’t by many measures. See the difference.

Read: Chicken, Eggs, And CUSOs: A Recipe For Success.

Happy Reading!

May 14, 2018

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