Jen Kuhn On Leadership
The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
Golden 1’s CIO is guiding a staff that has largely gone physically remote but is still very much connected.
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
After 25 years at FirstLight FCU, Margie Salazar has taken over the corner office. Now, she’s sharing her take on leadership, culture, and community.
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
Business and community development have transformed this new CEO into a listening leader.
Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue Employees FCU. He took the helm in 2008 and since then, the cooperative has rebranded, tripled in assets, doubled in staff size, and grown membership from 57,000 to more than
The CEO of Idaho Central Credit Union, one of the fastest-growing credit unions in the country, shares insights on leading through change and planning for the future.
As the head of the Credit Union League of Connecticut, Bruce Adams helps credit unions balance priorities and staff members achieve their potential.
The veteran CEO guides DEI at a billion-dollar credit union.

As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.

Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.

Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.

Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.

After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.

After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.