Jen Kuhn On Leadership
The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
The Bank-Fund Staff executive focuses on employee empowerment in her role as chief human resources officer.
Golden 1’s CIO is guiding a staff that has largely gone physically remote but is still very much connected.
Observational and listening skills honed through bird watching have helped the CEO of Credit Union 1 connect with people as well.
After 25 years at FirstLight FCU, Margie Salazar has taken over the corner office. Now, she’s sharing her take on leadership, culture, and community.
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
Business and community development have transformed this new CEO into a listening leader.
Bob Falk joined Purdue Federal Credit Union ($1.8B, West Lafayette, IN) in August 2002 as the vice president of lending at what was then Purdue Employees FCU. He took the helm in 2008 and since then, the cooperative has rebranded, tripled in assets, doubled in staff size, and grown membership from 57,000 to more than
The CEO of Idaho Central Credit Union, one of the fastest-growing credit unions in the country, shares insights on leading through change and planning for the future.
As the head of the Credit Union League of Connecticut, Bruce Adams helps credit unions balance priorities and staff members achieve their potential.
The veteran CEO guides DEI at a billion-dollar credit union.

From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.

From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.

Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.

From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.

An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.

The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.

Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.

CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.

Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.