The president of the California and Nevada Credit Union League shares what drew her to the credit union movement and why she thinks more collaboration is a must-have for the future.
The CEO of Affinity Plus discusses the importance of transparency, the benefit of leading a different kind of team, and the power behind the movement’s voices.
The CEO of ALM First Financial Advisors talks early risks, leadership skills, and winding career journeys.
This “reformed” CFO shares how he shifted his focus from crunching numbers to building relationships, how he developed emotional intelligence, and why organizational mission matters.
The CEO for University of Iowa Community Credit Union shares how developing relationships, solving problems, and uncovering opportunities have helped the cooperative thrive.
Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.
The CFO for One Credit Union in Vermont talks early lessons, inspiration, and hopes for the future.
The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
The CEO of DOLFCU talks about thinking differently, working collaboratively, and taking chances.
The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.
The second day of the industry’s annual event included insights into how the regulator and Congress operate, as well as leadership lessons from a basketball legend.
The first full day of the Governmental Affairs Conference included a frank assessment of threats to the credit union tax status, news about the future of the NCUA, and more.
This year’s finalists are leading the way with digital experiences focused on everything from family banking to omnichannel service, personalized experiences, and more.
This year’s finalists focus on deepening relationships to drive top-of-wallet status and keep credit unions top of mind.
This year’s finalists help credit unions do more with data to grow their business and increase efficiency.
A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
The Michigan cooperative is turning data-driven decision-making into the standard operating procedure.
Experts from across the industry discuss their biggest analytics wins, lessons learned, and strategies for smarter data use.
The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.