Recommended Reading (1Q 2020)
June 30, 2020
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Callahan’s associates offer their take on the best books for credit union leaders.
Features
Lessons In Leadership: James Wileman
June 30, 2020
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The CEO at Credit Union 1 discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
June 30, 2020
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Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed this priority.
Industry Trends: COVID-19 (1Q20)
June 30, 2020
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First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Market Snapshot: 1Q 2020
June 30, 2020
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Expansion ends, confidence wanes, and data trends. Get a glimpse of what happened across the United States in the first quarter.
Industry Trends: Shares (1Q20)
June 30, 2020
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Despite the Federal Reserve’s monetary policy pushing interests rates lower, credit unions are experiencing an influx of deposits as members look for safe channels to park their savings.
Consumer Sentiments And Employee Insights (1Q 2020)
June 30, 2020
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Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
June 30, 2020
No Comments
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But strong mortgage originations negated a pullback in consumer lending to push overall loan balances higher.
Industry Trends: Investments (1Q20)
June 30, 2020
No Comments
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Work From Home Bingo
June 30, 2020
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Have you showered today? Maybe you should.
Recommended Reading (1Q 2020)
Callahan’s associates offer their take on the best books for credit union leaders.
Lessons In Leadership: James Wileman
The CEO at Credit Union 1 discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed ...
Industry Trends: COVID-19 (1Q20)
First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Market Snapshot: 1Q 2020
Expansion ends, confidence wanes, and data trends. Get a glimpse of what happened across the United States in the first quarter.
Industry Trends: Shares (1Q20)
Despite the Federal Reserve’s monetary policy pushing interests rates lower, credit unions are experiencing an influx of deposits as members look for safe channels to ...
Consumer Sentiments And Employee Insights (1Q 2020)
Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But ...
Industry Trends: Investments (1Q20)
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Browse Topics
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.