Annual Credit Union Directory – Vol. 35
April 20, 2020
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The only comprehensive guide to improving credit union performance.
Features
Social Media Specialists Share Strategies And Principles
April 20, 2020
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Wright-Patt and Greater Texas lean on a virtual presence to provide real service and build brand value.
Industry Trends: Investments (4Q19)
April 16, 2020
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Prioritizing liquidity to navigate the uncertain economic climate, institutions allocated a higher percentage of investments toward shorter-term products in 2019.
Recommended Reading (4Q 2019)
April 16, 2020
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Callahan’s associates offer their take on the best books for credit union leaders.
We’ll Never Be Royals
April 16, 2020
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Inspired by “Megxit,” can you unscramble these eight credit unions with names reminiscent of the aristocracy?
Industry Trends: Mortgages (4Q19)
April 16, 2020
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Borrowers were incentivized to look for refinancing opportunities in the second half of 2019. With refinances projected to outweigh purchases through the first quarter of 2020, credit unions are primed for a strong start to the decade.
Anatomy Of Northern Credit Union
April 16, 2020
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The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Industry Trends: Shares (4Q19)
April 16, 2020
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Gains to liquidity and member loyalty provide credit unions the flexibility and opportunity to serve their members financial needs into the new decade.
Industry Trends: Auto Lending (4Q19)
April 16, 2020
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Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.
Industry Trends: Human Capital (4Q19)
April 16, 2020
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Across 2019, the success of the national labor market increased competition for talent and required credit unions to revise their staffing models. In today’s stressful and uncertain climate, the industry’s willingness to invest in people will provide solace and stability for employees.
Annual Credit Union Directory – Vol. 35
The only comprehensive guide to improving credit union performance.
Social Media Specialists Share Strategies And Principles
Wright-Patt and Greater Texas lean on a virtual presence to provide real service and build brand value.
Industry Trends: Investments (4Q19)
Prioritizing liquidity to navigate the uncertain economic climate, institutions allocated a higher percentage of investments toward shorter-term products in 2019.
Recommended Reading (4Q 2019)
Callahan’s associates offer their take on the best books for credit union leaders.
We’ll Never Be Royals
Inspired by “Megxit,” can you unscramble these eight credit unions with names reminiscent of the aristocracy?
Industry Trends: Mortgages (4Q19)
Borrowers were incentivized to look for refinancing opportunities in the second half of 2019. With refinances projected to outweigh purchases through the first quarter of ...
Anatomy Of Northern Credit Union
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
Industry Trends: Shares (4Q19)
Gains to liquidity and member loyalty provide credit unions the flexibility and opportunity to serve their members financial needs into the new decade.
Industry Trends: Auto Lending (4Q19)
Despite slowdowns in indirect lending and auto loan demand, auto penetration and market share remain strong at year-end.
Industry Trends: Human Capital (4Q19)
Across 2019, the success of the national labor market increased competition for talent and required credit unions to revise their staffing models. In today's stressful ...
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.