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How Analytics Combats Attrition At CEFCU

The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
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6 Ways To Structure An Analytics Role

Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.
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Boosting Revenue And Building Trust With Auto Insurance

With premiums rising and some consumers letting coverage lapse, auto insurance is increasingly both a value add and a vital member service.
Partner Perspectives

Unlock Growth In A Challenging Lending Environment: How Credit Unions Can Innovate To Meet Evolving Member Needs

Discover how leveraging technology can streamline your lending processes, enhance member satisfaction, and drive growth in a challenging economic landscape.
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Insights From The Outside: Jay Huffstatler

The industry newcomer brings a deep history of development and networking to OnPath Foundation.
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Member Onboarding For The Digital Age

People First FCU has worked to create a meaningful onboarding experience for new members without them ever having to visit a branch.
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Misinformation Is Everywhere. How Can Credit Unions Fight It?

Financial misinformation spreads fast. Here’s how two credit unions ensure their members receive accurate, trustworthy guidance in addition to quality services.
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Scouting Talent And Building Brand In Louisiana

How EFCU Financial’s NIL strategy has progressed from mock negotiations to real relationships.
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Meet The Finalists For The 2025 Innovation Series: Lending

This year's finalists are reshaping how credit unions approach lending thanks to increased efficiencies, AI, and more.
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Meet The Finalists For The 2025 Innovation Series: Member Experience

This year's finalists offer new ways for credit unions to deepen and solidify relationships with members using AI, cloud-based services, and more.
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