Data Takes Flight At Wings Financial
April 8, 2019
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The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Features
Analytics For Action
April 1, 2019
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A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Best Of Analytics 2018
April 1, 2019
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Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their consumer data. Call it business intelligence. Call it member analytics. There are more names, too, for the rapidly developing techniques and technology used to drive better decision-making and improve internal
Anatomy Of Michigan State University Federal Credit Union
April 1, 2019
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The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
The Payment Rail Rolls On Despite Delays In ACH Window
April 1, 2019
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The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit unions have other real-time options.
How CapEd Credit Union Helps Members Keep Cool Without Credit
April 1, 2019
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The Idaho credit union’s weatherization loan offers an alternative to high-interest credit cards and HELOCs.
Macro-Economic And Industry Trends (4Q18)
April 1, 2019
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What credit unions need to know about members, lending, asset quality, share balances, and more at fourth quarter 2018.
Payrailz Puts The Member In The Middle Of Payment Offers And Money Management
April 1, 2019
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The company’s payments platform uses a collection of data sources to generate advice as well as pay bills.
Friends, Spartans, Countrymen
April 1, 2019
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Michigan State University Federal Credit Union is a growing financial cooperative, but changes to its membership and pressures from its size will influence the future of the nation’s largest university-based credit union.
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
April 1, 2019
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One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
Data Takes Flight At Wings Financial
The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Analytics For Action
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Best Of Analytics 2018
Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their ...
Anatomy Of Michigan State University Federal Credit Union
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
How CapEd Credit Union Helps Members Keep Cool Without Credit
The Idaho credit union’s weatherization loan offers an alternative to high-interest credit cards and HELOCs.
Macro-Economic And Industry Trends (4Q18)
What credit unions need to know about members, lending, asset quality, share balances, and more at fourth quarter 2018.
Payrailz Puts The Member In The Middle Of Payment Offers And Money Management
The company’s payments platform uses a collection of data sources to generate advice as well as pay bills.
Friends, Spartans, Countrymen
Michigan State University Federal Credit Union is a growing financial cooperative, but changes to its membership and pressures from its size will influence the future ...
Easy As One, Two, Three: Why Credit Unions Should Offer Contactless Cards
One-second transactions, growing adoption, and keeping up with the competition are why credit unions need to get ready to go contactless.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.