Anatomy Of State Employees’ Credit Union
January 7, 2019
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SECU’s effective lending strategy keeps members first and never gets too complicated.
Features
How To Capitalize On Member Intelligence
January 7, 2019
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The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Outlook For Global Risk Markets Grim Heading Into 2019
January 4, 2019
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Anatomy Of Infinity Federal Credit Union
January 1, 2019
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The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
A New Day. A New Culture. A New Balance Sheet.
January 1, 2019
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After playing it safe for more than a decade, Infinity FCU sets a new course with checking accounts, consumer loans, and chutzpah.
The Beginning Of A Beautiful Friendship
January 1, 2019
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Infinity FCU’s marketing and business analytics teams collaborate on product-specific initiatives as well as long-term branch expansion plans.
Chris Leggett On Leadership
January 1, 2019
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The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.
27 Trillion Ways To Make Better Decisions
January 1, 2019
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The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.
New Year’s Resolution: Build A Better Member Onboarding Program
December 31, 2018
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BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Best Of Deposits 2018
December 31, 2018
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The credit union deposit portfolio is in flux. The industry’s loan performance has gone gangbusters the past several quarters, driving the loan-to-share ratio to its highest point in the past decade. In addition, continued raises to the fed funds rate has required strategic conversations on product pricing. This year, CreditUnions.com readers keyed into deposit stories.
Anatomy Of State Employees’ Credit Union
SECU's effective lending strategy keeps members first and never gets too complicated.
How To Capitalize On Member Intelligence
The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Anatomy Of Infinity Federal Credit Union
The ANATOMY series is a quarterly, multi-feature profile that explores the strategies and analyzes the performance of an exemplary credit union.
A New Day. A New Culture. A New Balance Sheet.
After playing it safe for more than a decade, Infinity FCU sets a new course with checking accounts, consumer loans, and chutzpah.
The Beginning Of A Beautiful Friendship
Infinity FCU’s marketing and business analytics teams collaborate on product-specific initiatives as well as long-term branch expansion plans.
Chris Leggett On Leadership
The CEO of LGE Community Credit Union talks mentors, teams, and putting members first.
27 Trillion Ways To Make Better Decisions
The information contained in Infinity FCU’s data warehouse contains many stories to improve member service.
New Year’s Resolution: Build A Better Member Onboarding Program
BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Best Of Deposits 2018
The credit union deposit portfolio is in flux. The industry’s loan performance has gone gangbusters the past several quarters, driving the loan-to-share ratio to its ...
Browse Topics
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Industry Intelligence For Credit Union Leaders
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When Employees Own Culture, Service Follows
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Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
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Future Bets From Today’s Credit Unions
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Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
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New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
Outlook For Global Risk Markets Grim Heading Into 2019