Joining the Juntos Avanzamos program, recruiting a bilingual market manager and electing a Latina board member are all ways to better connect with a budding potential membership.
A California credit union buys loans to ease excess liquidity while a Colorado crew sells first mortgages to firefighters.
The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.
A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.
Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.
While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.
Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.
Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.
There’s help out there for ensuring QC happens among people and processes.
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
RKL offers insight, expertise, and experience to help fight off growing threats.