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Joy Wilson On Leadership

Joy Wilson, chief administrative officer of ORNL Federal Credit Union, talks about identifying talent and competencies, collaborating, and managing through dynamic change.

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How U.S. Eagle FCU Eyes 21% Indirect Lending Jump

New Mexico credit union partners with CRIF Select to drive indirect lending among members and growing dealer network.
CUSP Archives

Mobile App Drives Short-Term Lending At WSECU

Washington state credit union’s fifth-generation short-term loan apps go mobile and into the cloud, helping to meet its mission while monetizing the channel.
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How To Increase The Satisfaction Between IT and CU

In two years, University Federal Credit Union has improved institutionwide IT satisfaction through an ambitious plan and more than 200 tactical objectives.
Features

State In The Spotlight: Kansas

How do credit unions in Kansas stack up against the nation?
Features

Joy Wilson On Leadership

Joy Wilson, chief administrative officer of ORNL Federal Credit Union, talks about identifying talent and competencies, collaborating, and managing through dynamic change.
Features

Data Governance – Who Owns The Data?

An inclusive Data Owner Team can go a long way toward making big progress with big data.
Features

How To Own Internal Service

Atlanta credit union Georgia’s Own works across channels to better serve employees and — in turn — better serve members.
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Talking To Generation X And Millennials About Financial Investing

Here are some things to think about to attract and serve new generations of self-directed investors.
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How To Build A Better Tomorrow

TopLine Federal Credit Union shares lessons learned and best practices for building a 501(c)(3) affiliate.
Features

3 Keys To Indirect Lending Success

Loan origination solution should support robust auto-decisioning, dealer portal connections, and pricing options.
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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