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FEATURE Lease Buyouts Are Booming At Affinity FCU

High used car prices make buying out the residual on a leased vehicle a burgeoning business, and this New Jersey credit union is targeting that trade.

By Marc Rapport

May 16, 2022


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FEATURE How COVID-19 Pushed The SECU Foundation Out Of Its Comfort Zone

More targeted giving and other changes helped the foundation make a bigger difference in the lives of North Carolinians — especially those in rural and low-income communities.

By Aaron Passman

May 16, 2022


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FEATURE Exit Interview: Cheryl DeBoer, Advia Credit Union

After 18 years as CEO at the Kalamazoo, MI, cooperative, DeBoer is ready to pass the torch to a new generation of leaders.

By Sharon Simpson

May 16, 2022


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FEATURE A Strategy To Serve Members And Build Non-Interest Income

Punitive fees are going away, and employee expenses are increasing. Finding member-friendly sources of non-interest income is more important than ever.

By Sharon Simpson

May 16, 2022


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FEATURE DC Credit Union's Decade Of Changing Young Lives

Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.

By James Major

May 09, 2022


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PARTNER PERSPECTIVE Research Your Migration And Choose Your Vendor

Six things to consider when determining which vendor is the best choice to migrate IBM i and other servers to the cloud.

By Data Storage Corp
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May 09, 2022


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PARTNER PERSPECTIVE 6 Keys To Leveraging Business Intelligence In Marketing

A better borrower experience offers a clear competitive advantage.

By Origence, a CU Direct Brand
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May 09, 2022


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FEATURE What A Difference A Dollar Makes

The SECU Foundation from North Carolina-based State Employees’ Credit Union has made a name for itself by homing in on key areas where it can have an impact across the state. The philanthropy’s biggest success, however, might be the buy-in it gets from members.

By Aaron Passman

May 09, 2022


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FEATURE Lake Trust Nurtures Local Entrepreneurs

A partnership between the Michigan-based credit union and a local economic development group is helping new businesses test concepts and gain business experience via a new incubator space.

By Toby Hayes

May 09, 2022


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FEATURE How Bay Federal Sidesteps Cyber Threats

Online threats and responses evolve, but focusing on diligence and compliance helps the California cooperative stay ahead.

By Marc Rapport

May 09, 2022


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FEATURE 6 Roles That Make The Most Of Member Experience

Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.

By Rebecca Wessler

May 02, 2022


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PARTNER PERSPECTIVE A Mission-Forward Path To Pandemic Recovery

In the age of digital, a “people-helping-people philosophy” is needed more than ever.

By Symitar
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May 02, 2022


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FEATURE Just Add Coffee: How 2 Credit Unions Are Rethinking Branching

The CEOs of Canopy Credit Union and Med5 FCU offer insights into sharing branch space with unlikely partners.​

By James Major

May 02, 2022


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PARTNER PERSPECTIVE MX Strategies For 2022 And Beyond

Integrate the cloud, data automation, AI, and self-service innovations to offer top-line member experience to credit unions and their members.

By Avtex
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May 02, 2022


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PARTNER PERSPECTIVE Leveraging Connected Experiences For An Enhanced Member Experience

Positive member experiences across all channels facilitate high-value service, promote product adoption, and support communications that can be broadly delivered in a consistently engaging and personalized manner.

By PSCU
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May 02, 2022


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FEATURE Impact Strategies From April 2022

Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.

By Rebecca Wessler

April 25, 2022


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FEATURE 2 Ways To Approach Fee Relief For Members

United FCU offers support by reducing overdraft and NSF fees; Amplify flat-out eliminates them.

By Marc Rapport

April 25, 2022


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FEATURE What’s In A Name: Marketing Portfolio Manager

Kristine Rellihan works toward the ideal blend of efficiency, goal alignment, impact, internal service satisfaction, and process workflow at Dupaco Community Credit Union.

By Marc Rapport

April 25, 2022


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FEATURE Behind The Scenes Of Financial Inclusion At Travis Credit Union

Along with hosting its first Financial Inclusion Forums — intended to be an annual event — the California credit union is making efforts to provide products and services that meet the needs of underserved consumers who might be intimidated by traditional FIs.

By Sharon Simpson

April 25, 2022


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FEATURE Anatomy Of The SECU Foundation Exclusive Content

Since its launch, small monthly contributions from members of North Carolina's State Employees' Credit Union have helped fuel more than $216 million in total giving from the SECU Foundation.


April 20, 2022


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FEATURE Strategies To Encourage Military Members To Manage Money And Build Wealth

This Military Saves Month, check out how efforts within credit union land have earned three cooperatives the Designation of Savings Excellence.

By Sharon Simpson

April 18, 2022


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FEATURE What’s In A Name: Head Of Financial Wellbeing And Brand Communications

Grant Gallagher leads from the intersection of member education and public relations to build brand and impact at his New Jersey credit union.

By Marc Rapport

April 18, 2022


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FEATURE 5 Ways To Go Green

Celebrate Earth Day with some recycled best practices featured previously on CreditUnions.com.

By Rebecca Wessler

April 18, 2022


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FEATURE Exit Interview: Lisa Schlehuber, Elements Financial

The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.

By Toby Hayes

April 11, 2022


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FEATURE 4 Ways Credit Unions Make Tax Time Less Taxing

Through the Volunteer Income Tax Assistance program, cooperatives help prep and file tax returns for underserved community members.

By Marc Rapport

April 11, 2022


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FEATURE The ABCs Of Engagement And Philanthropy

South Carolina Federal Credit Union encourages staff members to get more heavily involved in its nonprofit work, but that involvement requires a bit of a balancing act.

By Sharon Simpson

April 11, 2022


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FEATURE Inside Connex’s DEI Journey

The Connecticut credit union has an in-depth plan for how it plans to help narrow the racial wealth gap and expand access to underbanked consumers.

By Marc Rapport

April 11, 2022


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PARTNER PERSPECTIVE 3 Factors To Consider When Building A Credit Card Product Strategy

Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.

By Elan Financial Services
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April 04, 2022


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PARTNER PERSPECTIVE Auto Lending Trends: Chip Shortage Costs The Industry $210 Billion In 2021

Vehicle production continues to suffer in 2022 and experts predict effects to ripple into 2023 and beyond.​

By SWBC
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April 04, 2022


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PARTNER PERSPECTIVE The Power Of Going Green: Credit Unions And Sustainable Plastics

Issuing sustainable cards is a simple way to reduce carbon footprints and support green initiatives.​

By PSCU
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April 04, 2022


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