Features

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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Features

A Rewards Program That Relies On Relationships, Not Usage

Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Features

Innovations Financial Bets Big On Small Business Lending

CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
Features

How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic

By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the ...
Features

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
Features

How Affinity FCU Became A Financial First Responder

The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Partner Perspectives

Running With Scissors: The Bold Side Of Personalization

To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
Features

How A Child Savings Account Program Is Shaping Futures In Harbor Beach

A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to ...
Features

Aging Is An Adventure At My Credit Union

A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
Partner Perspectives

Trust Still Has An Address

In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
Features

What’s In A Name: Chief Strategic Enablement Officer

Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization ...

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

Read More »
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